Vladira

3.6

21 rating

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Level 6 Local Expert

Good choice , nice prices. But be careful when choosing electrical appliances, there is a guarantee. But as it turned out, they are not responsible for their marriage . A month of waiting for a response, the result is 0. The machine was bought , turned on , worked a little and stopped.

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Anutka Gus

Level 18 Local Expert

Today I came to the Vladira store at Satpayev 5. Everyone is running around and not paying attention to you. They discuss internal affairs at the same time. I decided to take a walk and come back later. Later, I went back to the store, the managers do not really know the product, they do not know where to look at the expiration date on the dyes (they did not find 3% on the oxidizer). I chose the brashings myself based on my preferences. A hair dryer was needed, and the third time they shouted at Tatiana's manager. Tatiana was not happy that she was interrupted from important matters, and when asked about the price and characteristics of hair dryers, she offered me to read on the boxes. It just knocked me out. Why a manager who does not understand anything from the word in the product at all. Then she chose not to torment herself with my absence and left on her own. The cashier counted on me and when asked to provide me with a book of complaints and suggestions, she simply replied that there was none. When asked to give the contacts of the management or the mail where I can write my comments about the work of the store, I was told that everything is on the site. And through persuasion, I was given Julia's number. To be continued ... PS Dear management of this store, it is necessary to conduct training in your company aimed at customer orientation. It's sad that this store used to make me tremble, but now it's just a bazaar and a very unfriendly team.

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