We had partially paid for our accommodation, to which the "specialist" accepting the documents said that we could check the box that our accommodation was prepaid, although we doubted it very much!!! As a result, the refusal came!
So I advised you! As a result, all tickets and accommodation were burned! A total of 1 million!!! Thank you so much, it's a pity that you can't sue for such advice!!! For him it's funny now, but for us it's just terrible!!!
Everything is fast, quiet, calm, you can order a separate room. I was late, it snowed in the morning and we drove longer than usual, but we took it anyway
It's a so-so establishment.
When buying a VIP lounge service, it actually does not exist. No water, no coffee, no tea.
Your documents will be checked for correctness even without a VIP lounge.
The place is convenient, in the center, but only if you arrived without a car. Parking is almost impossible. They work fast, as always a lot of people.
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1
Dmitrii Levin
Level 16 Local Expert
October 19, 2023
Very long, unprofessional. You ask questions, two employees give two different answers.
I was very surprised that there was no queue 😅
The staff is very pleasant and polite. Only pleasant impressions remained. And I also liked that we consulted in detail on the documents by phone in advance.
5 out of 5