Trips on New Year's Eve are becoming more expensive than a Swallow! There's not enough money!
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Анна
Level 7 Local Expert
February 23
Bus drivers have a "fashion" of smoking in the cabin while driving along the route. They respond to the remark and continue.....
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Юрий
Level 5 Local Expert
July 22, 2024
On July 19, the drivers did not even warn that there would be no household stop in Mogilev, so they also barely stopped with discontent in front of the border, what is happening at the company, each driver is his own director, very badly, I will dissuade all my friends
I didn't like the word at all.First, let's start with the road to St. Petersburg and the strange people.The toilet stops lasted a long time.Every time I had to wait for someone.In principle, the whole trip was like that.There was one toilet at the gas station in St. Petersburg .And almost the entire bus stood in line for about a couple of hours, although there is a forest nearby.Because of all this, we arrived late.
I will say this, I had to see all the beautiful places in the center of St. Petersburg through the bus window.It was supposed to be a busy program, but it turned out not to be very much.We visited places for show.We were in Kronstadt, got there for a long time, stayed a little, it was possible not to go in principle.We've wasted our time.It was beautiful in Peterhof.
We went there in the morning, which is very good, because there were no people.They gave us a guide, but decided to go for a walk without him.We went into the depths of the park.It's very beautiful and peaceful there.During the time that was given to us, we walked around the entire park, took photos, admired the beauty.We wouldn't have had time to see everything with a guide.Still, I want to watch more than listen.
By the way, about the guide who accompanied us on the bus.This woman.She screamed, hiccuped, confused words all the way, in general, she needs to work with speech, not with people.It was not interesting to listen to her.What I remember is where she lives, who her dad is, and who she drank champagne with on Peter's Bridge.
We also stayed at the church of the Kazan Mother of God.It was possible to approach the icon.They gave me 10 minutes.But there was a service and no one foresaw it.Again, time is wasted and there is no point.It is not thought out, it is not organized.
Before that, we also visited the temple, we were given 20 minutes for a tour.They said that you can go with a ticket and put candles for the dead.But our organizer considered it necessary not to give them away, and of course there was no time left.
As for the bridges.We arrived, looked at it and ran to the bus.No walking, no taking pictures.Time is limited.Everything is for show, we stayed for a few minutes and that's enough.There was no time for an independent walk at all.Only if you go shopping near the hotel.Although, what kind of hotel is this?!Dorm room, no more.We were accommodated in the Yunost Hotel.The room is old, terribly cold, caused depression.Toilet/shower per unit.The water stank of iron.
Food.
We included 2 breakfasts and 2 lunches in the price.The breakfasts were at the "hotel".It was served with millet porridge, in which it is not known how much sugar.It was as if they were cooking jam instead of porridge.Sausage, plastic cheese.and a bun with tea.
For lunch, we stopped at the "restaurant", we were fed a vegetable salad, which had a strange taste, hot borscht, a couple of halves of potatoes with chicken fillet, cupcake and tea.We waited a long time, we were reminded about tea.As a result, they apparently remembered about us and brought us a cold one.
For the 2nd breakfast at the "hotel" there was oatmeal porridge, which we did not try after the millet.A pancake with minced meat, the only thing that is delicious.the cheese is already non-plastic, and a bun with tea.
But lunch at another "restaurant" was about nothing.Chicken soup with pasta from Rollton.Pasta with a tasteless little patty and juice .
On the last day of the tour, we went to the amber room, we paid 1250 rubles for it.Before the tour itself, the organizer called and asked if we would go there and announced the amount.She didn't tell me anything about the amber room.And the most important thing that she did not say is that tourists who do not go there will just walk through an empty forest for 5 hours.Do you understand?!5 hours of walking through the forest, we arrived in St. Petersburg.I liked the amber room, we also took a walk in the park, it was included in the price.But even that was enough time for us.What can we say about those who did not go.
What I want to say in the end .It is cheaper and more profitable to drive on your own, if this is not for you.
First of all: you don't have to depend on people, wait for them while they rush to the toilets, shops, etc.It's time.Your time!
Secondly: there is a certain amount of time for everything, and it is always not enough.We brought you, looked at you for a while and got back on the bus.
Thirdly:the guide got caught talking about nothing, with such a speech, how did she get hired at all?!By the end, her head was already bursting with it.I just wanted silence, instead of uh, uh, eeeee.And in general, with guides on excursions, which are given so little time, you will not have time to see a lot of things.To stand with the whole kindergarten and listen to what is not interesting to tell.
Fourth,:what they ate, what they didn't, tasteless.Anyway, we bought food in shops or in cafes, it was not very expensive and satisfying.
Photos of beautiful places were taken from the bus.It was very beautiful in Peterhof, fortunately they saw it through their eyes.
The tour cost $ 150 + 60 bel. r.+1250 rubles. for the amber room, well, money with you for food, because what is included in the price does not roll at all!
IT WASN'T WORTH IT!
People who are professional in their work! Polite and competent, especially the drivers of the Moscow-Bobruisk route)) in the office they will also always explain and tell and advise.. In general, I really liked the attitude. Thanks
Hello.
I arrived on time, I was sober. He talked politely until he got tired of being rude and began to answer the driver that this was not the way to do it. For which they were dropped off. I didn't get to work, the money for the ticket was not refunded. I advise you to record the behavior of drivers on camera or on a dictaphone, because the passenger does not have a license in this company.
The surnames of the drivers are Temerov (Demerov) and Rimoshevsky.
I was going to Moscow to work. I ordered and paid for an electronic ticket. The company's rules state that they can refuse transportation in cases where the passenger is drunk and if he is late. I was sober, I arrived on time. A girl accompanied me. She got on the bus to see where the place was. But there was no 56th place on this bus. There were 52 of them. Then she asked the driver where this place was, to which he replied in raised tones, "second row." When we didn't find a place and returned to ask where to get in, the driver was rude again and said exactly the same phrase "second row". But the answer to where this place is has not been received. We both communicated politely. Even then, on the street, the driver behaved rudely. We asked three times where the place was because the driver could not explain properly and spoke in raised tones with irritation the same phrase "second row" without giving out any new information, but getting even more annoyed each time. In fact, there was no such place. We stopped trying and I decided to wait in the row closest to the driver to ask where to get in. Where is it, the unnumbered 56th place? The driver, entering the bus, began to shout in the literal sense of the word, while addressing you, but being rude. "I told you three times where the network is!" - the driver began to shout only after entering the bus. And in the end, he put me in third place. When I expressed my misunderstanding about this, the driver was rude again, "it's obvious you're inadequate," threatening "You actually still have to go with me, I'm the driver." A normal dialogue did not take place and the driver undertook to draw up an act. At that time, the second driver was dumping the dispatcher, who called at the request of my girlfriend. As a result, after waiting for 7 minutes, five passengers signed this act because they wanted to go already and in fact it did not matter what questions the driver and I had before he got on the bus. It turns out I didn't have any rights. Why was your driver rude and kicked me out when I was tired of putting up with it? It turns out that the passenger had to humbly go to the place and thank the driver for treating him and his escort in such a way? Should I thank him for getting into the seat he paid for and getting there? The money was not returned because there is no evidence. This is not the first case of injustice and boorish attitude on the part of this company and their drivers.
I do not recommend this company. Drivers behave rudely, rude. They did not react to the drinking of alcoholic beverages on the bus and the aggressive attitude of one passenger.
I bought a ticket from Orsha to Moscow. I received an SMS that the flight was postponed for 1 hour. Because I do not have time to be in Moscow on time, I went to hand over the ticket. They wanted to return half of the amount. I had to prove for half an hour, it seemed they agreed to return the entire amount, but I would have to go for the money again. BOLD UNIT
A terrible office, if you have some kind of incident or a problem at the border, count on the fact that you will simply be thrown and not get your money back. As much as possible , I do not recommend a visit to the site
The principled callousness of the drivers of this carrier is off the scale!
My daughter was not allowed by the drivers to board the bus on the Moscow-Minsk flight, arguing that the travel documents were supposedly issued and the passenger was issued a no-show. No amount of persuasion to let me on the bus (ticket in hand) did not help. The valiant guys-true professionals in their field- were relentless, and the bus left before my daughter's eyes.... I know cases when drivers returned to the bus station for late passengers. But to leave a man like that on a dark platform of a deserted train station in a strange city... There are no words.
I often take long-distance bus trips. I will NEVER use the services of this carrier again.
An excellent agency.5+. polite staff.I took a ticket from Bobruisk to St. Petersburg.great bus.The trip was a pleasure.completed in time.thank you very much.I will recommend it to all my friends and acquaintances.
Disgusting
I have been using the services of this carrier for 6 years. Everything has always been fine, until today's trip.
The bus arrived late, people stood in the cold -15 for more than half an hour. So there is also a complete discrepancy in the numbering of seats on the bus scheme when buying a ticket online. You choose a place that is comfortable for yourself, since it is not a close light to go from Bobruisk to Moscow, but in fact you refuse to go where you found yourself.
Disgusting company, disgusting attitude. The bus broke down at night, everyone was standing in the cold. We stopped 2 times at a gas station with non-working toilets. The attitude of the drivers couldn't be worse. There were no booked tickets when the reservation was confirmed by phone several times before. During the trip, no one explained or announced anything. It's ugly! Visit tour bottom.
I paid for the ticket using the card online, after a couple of days I paid for the ticket! The money didn 't come! The girl on the site replied in a message that she would be 30 days old !!!!!!! A month !!!!!! That is, I pay immediately, and then I have to wait a month?????????? The horror!!!
A good bus company, there were no problems with tickets, we went to Moscow and Kiev. The drivers are good, they quickly find justice with inadequate passengers. A couple of times there were cases when drunk passengers interfered with others. One harsh but correct warning from the driver about the landing of an inadequate passenger and everything subsided. The buses are good and clean. Drivers have always helped passengers in case of difficulties. I also want to mention that a person who constantly travels by bus said "this is the best company, even ecoline is much worse."
They were late, called the driver, refused to wait 2 minutes.There was a traffic jam in Hanover.I had to follow him along the autobahn for 20 km. While he stopped((. The rest is as usual, the toilet did not work, the microwave (door) is closed with Scotch tape, as if it does not work. Everything is our way, everything is fine)))
An excellent carrier!!!
You still need to look for such a carrier.
I have used the services of this excellent company more than once.
Believe me, there is something to compare it with.
I RECOMMEND it to everyone!!!
And those who do not know what the road is and what can happen on the road, it is better to stay at home and watch TV.
For the last 5 years I have been using the Services of this organization alone! Buses Bobruisk -Moscow are just a test of survival, buses full of people, for a small price, I do not work stoves, fans, there is nothing to breathe stupidly on the bus, and the attendants shrug their hands, well, I do not work, and whatever!!! It's disgusting, people are suffocating, and the company can't even provide human conditions! I will never go again and I do not advise anyone!!!
There are always drunk passengers on the bus, it stinks in the cabin with fumes, passengers constantly lower the seat backs on the legs of the saddlers and still swear they say why don't you take your feet away...
There is no waiting room and luggage storage. The toilet is only at the nearest gas station.
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ARTHouse
Level 5 Local Expert
July 10, 2023
I went from Bobruisk to Moscow and back 1 time
Only negative emotions will come from this trip
It's cramped, there are 0 sleeping facilities (you can't push your legs forward, tilting will be to the detriment of the passenger behind you), that is, you have to sit like a soldier for 10 hours, and even those who slept soundly will wake up every stop with alerts
Let's go through what they promise us.
I went to Moscow on 0311
USB charging is 50% or no longer working (I only saw a couple of places where the lights were on)
The air conditioner was working (the only thing that worked)
Movies - no, yes, there's a TV 1 at the beginning of the bus by 15 inches, what movies are there
WiFi is only for SMS.
Back to Bobruisk
USB charging is completely missing
The air conditioner was not blowing, you can say, but the highway was frying under my feet, the beauty of the krch
There are no movies, it seems that there is not even a single TV
I wasn't looking for WiFi, so I won't tell you
The footrest is broken along the leg, it is not fixed, only if you put it on your feet to stretch out somehow
As a result, I have not experienced the worst sleep in my entire life, although I traveled two days on a bus in one direction, buses, cars, etc. But it's just terrible to sleep here
And well, the toilet didn't work, it's not surprising. But the driver answered rudely, as it seemed to me, "there is no place to clean them in your Russia and Belarus," the answer to someone from the passengers. And what? So many buses and for so many years you can't organize yourself?
Disgusting attitude towards passengers, the ticket was purchased almost 2 weeks before the flight on 04/25/2023. Pskov-Vitebsk at 23.40, the bus was 2 hours late, there was no communication with the driver, Yandex support did not give a clear answer and help. When the bus finally arrived, it turned out that the seats of the tickets purchased in advance were already occupied by other people, they did not want to put them on the bus, because "there are no seats"!When the passengers told the drivers that they were selling tickets to their people and taking the money for themselves (not through the Yandex travel website), they abruptly fell silent and began to fuss. with grief, they found some seats in half, somehow seated the passengers, but not in their seats according to the tickets. The service is disgusting, the drivers have a boorish attitude towards passengers. Wi-Fi did not work, there was no toilet, there were no stops (it was elementary to go out to stretch your legs), there were no warnings about being late either. Yandex chat support is also useless, they have no idea how to contact drivers, do not know phone numbers, and generally "figure it out on your own." Both the carrier and Yandex support have done a terrible job.
The first time I went to Bobruisk from Moscow. Like it. Convenient, not expensive, quite comfortable. I paid less than 3t for the ticket. There were three stops on the way. I even slept.
A visit Tour , I can't say anything good. Goofy drivers, call center specialists can't solve issues. Even when traveling on a new bus, they manage to minimize the comfort of movement by raising the air temperature until the entire bus sweats, and then the machine cools down a little, and then a sweaty bath again. The loyalty of the Tour Visit to customers is two. The desire to be better for people is one. There is only one nanoplusic, the ticket price. But if there were train tickets (swallow) available, it would be better a little more expensive, but much more comfortable and pleasant.
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Екатерина Манкевич
Level 3 Local Expert
July 24, 2023
We were traveling with my sister on a visit tour from Mogilev to St. Petersburg. Tickets were sold for our seats 15 and 16 once again, the drivers did not check and did not control the occupied seats, we sorted it out ourselves. The air conditioner did not work, terribly, for the entire cabin, the chairs or suspension creaked... There was only one sanitary stop for all 12 hours. Organized transportation with minors in the number of 12 people in a regular bus, accompanied by 1 adult, aroused suspicion of the legality of the tickets of these passengers. Think carefully about whether it is worth saving 1000 rubles and paying with your nerves and health.
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ddv989989
Level 10 Local Expert
April 12, 2024
It's not a very responsible organization. When rescheduling the flight for 7 o'clock (and this is not the first time I have met with such a person on their flights), they not only did not apologize, but also talked on the phone in an impolite style. So far, I cannot recommend this company for long-distance travel
There used to be a very good carrier , but it seems that time is changing and I can just say that the company is losing its rating due to the relationship of drivers to passengers . Today we were driving Mogilev Moscow because of the driver, the bus was delayed for an hour in Orsha (or rather, because the passenger asked to stop very urgently, well, he really needed to urgently, and the drivers, instead of finding a place to stop, began to fight with the passenger, and then threatened to disembark the floor of the bus) in this regard, passengers in Moscow they were late when the driver was asked to stop at the MKAD for a stop to get out , they refused . It is a pity that the company is losing its rating because of its crew.
The buses are good and comfortable. There is no WiFi. The drivers drive the bus carefully and smoothly. The biggest disadvantage is that the waiting room on Pushkin 151 is closed. Therefore, 3 stars.
I am looking for passengers who purchased tickets for December 30, 2022 on the route St. Petersburg- Bobruisk and when boarding they were not on the lists!Please respond to the collective filing of an application to the court!!! This is not the first time the situation has developed with this carrier!
I want to express my gratitude to the drivers, unfortunately I do not know their full names, who were on the flight on 31.10.2022 at 22.30.for their responsiveness and understanding.Wonderful people.Thank you very much.
The disgusting attitude towards customers wi-fi does not always work, toilets are always closed, movies are not included in addition, they were put down initially knowing that the bus is broken if there is an option to get out of another carrier, I advise you to choose another one
I express my gratitude to the crew of the drivers of the Moscow -Bobruisk flight, departure from Novoyasenevskaya on 04/10/2022 at 22:30, there was an abnormal situation on the road, all passengers left the cabin at the request of the drivers without panic, everything was eliminated within half an hour, the drivers coped themselves, respect to you guys, You are real professionals in your business, good luck, thank you super