I didn't like it very much, I don't advise it!!!
Other companies dissuaded from a Hungarian visa, they said that if they gave it only for a short time, and in
Viza Prom said that everything was OK, they would give me a normal period of time, which is why I started working with them, after payment and transfer to the manager, I waited for hours for answers, they recorded and notified me in 2 working days and that's it, they disappeared, they did not answer my questions for a day, in the last hours before leaving I had to run to print documents. At the visa center, I had to redo documents and travel around an unfamiliar city to redo bank certificates. They gave me a visa for 2 weeks, why would I need such a visa, why did I have to say that they would give me a normal period without problems?
If you are thinking of contacting this office, my advice to you is NOT TO!!!!!!!
We asked for help in obtaining a visa. They told us everything in great detail, were in touch all the time, answered questions. The registration at the visa application center came very quickly too, maybe about a week or two. The documents were prepared efficiently, there were no mistakes. They were given a double-entry visa for a month, this is subject to an empty passport. We are satisfied with the result, thanks for the work
Thanks to the Visa Industry for the help in obtaining an annual visa. I had to wait 3 months for the recording, but in the end everything worked out. Thanks to Svetlana, who patiently and quickly answered all the questions.
I contacted the company for help in preparing documents for a German visa. It was necessary to make transfers, fill out a questionnaire and take action in booking tickets. All the colleagues were very friendly and advised on the issues that arose when submitting questions with the documents, the NP arose and everything went quickly and easily.
Many thanks to the staff for their professionalism and patience that answer the stupidest questions 🤣
Good luck and prosperity to you, as well as more satisfied customers 🙏😌
Unfortunately, I have to share my negative experience of cooperation with Viza Prom. Having paid for the Spanish visa support service in January, we still have not received an appointment at the visa application center. Unfortunately, managers respond with a delay, creating a feeling of helplessness and unwillingness to help.
In addition, it is worth noting that the terms of the offer agreement are beneficial exclusively for the company, without protecting the interests of customers. When contacting the company at the sales stage, we were offered an appointment for February, taking into account our planned trip to the EU in May, but it is already April, and visas have not been received.
The lack of priority and priority system in customer service is very puzzling. Our friends who applied in February have already received a visa (a month after applying) even for later dates, while we, who paid for the service in January, are still waiting. There is a complete feeling that the money has gone to waste, and the company is only benefiting from its customers, while demanding a significant amount as a non-refundable deposit.
I hope that my feedback will help Viza Prom improve the quality of its services and better focus on customer needs.
Many thanks to your organization for the help in opening a visa. Your professionalism and attention to detail have helped a lot in this difficult process. You are doing a great job and I would like to express my gratitude. I will recommend your services to all my friends.
I applied for a visa through the VizaProm agency for the second time in a year. I want to say that this is simply the best service. This is what most companies from Belarus should strive for, not only visa companies, but also in general. I am currently applying for a Polish work visa. The staff contacted us as soon as possible after the application and offered the best options with arguments for the choice. We quickly signed up for submission, I didn't even expect to make it before the new year, but I didn't have time to submit the documents, so after 7 days I received a positive response with a visa for a year, as they were submitted. Thanks a lot to Lara, who accompanied us at all stages of the submission, both for the first and the second time. In addition, I will say that the office has a convenient location, it is modern and comfortable, the guys offer hot drinks with sweets. And most importantly, the staff are all friendly and answer any questions clearly and to the point! Thank you for your work, I recommend it to my friends not for the first time.
There are also various discounts and promotions, I was given a voucher for coffee and dessert at the Eclair. It would seem a trifle, but it is very pleasant. I repeat again - the service. I will celebrate the opening of the visa delicious!
I think this is one of the worst agencies. we wasted 1500 rubles due to the incompetence of an employee and as a result our trip was disrupted. in this agency, no one will warn you about the risks and help you get a visa as comfortably and on time as possible, the work is limited to short answers to questions. no one thinks in advance, does not take into account that if there is no place to serve, then the client needs to be offered an alternative, and not sit waiting. no one cares that you spent time, money and nerves and as a result your trip was disrupted
Thanks for the work. We signed up for a visa. The manager was always in touch, the shortcomings in the questionnaire were fixed on time. They helped and answered all the questions.
We applied to the Viza prom visa application center for the first time, we liked everything very well, quickly, smoothly, thank you very much to Julia and Svetlana, I recommend very good specialists
Only the sales department works in this organization! Who promises and says everything, as long as you bring your money, they don't care what happens next. The contract does not protect the client in any way, only this company, according to the contract they can do everything: change the deadlines, warn about the recording 24 hours before the recording itself, and before that you waited (90 days!) for the recording and your certificates are overdue, according to their logic, if the certificate is being prepared for two weeks, all the certificates need to be done every two weeks, in order to be ready and not leave the country, managers respond with messages on duty. I highly do not recommend this organization
We came to the visa prom three of us, as a result, all got the visas they wanted. My friend got a tourist visa, and my girlfriend and I got work visas.
This is the best service I have seen in Minsk. From communication in the office to support - everything is fine. The guys supported (Thanks to Olga!) and tried sooo hard (although the submission time did not fall for the most pleasant period, many were refused).
They consulted and prepared everything that was required of them. Thank you, you are the best! We will definitely meet again)
I received my passport today, and there is a long-awaited visa!!!!!Once again I was convinced that you are the best!!!!!Thank you so much for your work!!!I especially want to mention Yulia and Alyona, for their document support and pleasant communication!
Not to this office for a visa!!!!! Pay the money and you will solve all the problems yourself. I asked not to write down for 2 working days for submission, but the request was ignored and I had to collect the documents in puffs and on nerves, since no one is responsible, the manager changed 3 times in 2 days. The documents had to be redone at the visa center. If you want to rub your nerves for money, then you are here.
Thank you very much to Julia and Anastasia for promptly obtaining a Polish visa.
We signed up for submission in 7 days. The result is a mutie for 2 months
I asked for help in obtaining an entry for a Polish visa! Everything is clear. I am very pleased, we helped with the paperwork! Always in touch. For any questions. I was satisfied! I recommend it)
I did a visa for the first time, I chose a company for a long time and decided to contact the Visa Prom company. And I didn't regret it. Thanks to the attentive and responsive staff, we managed to get a visa in the shortest possible time. Thank you very much!
1 is a stretch estimate, it's a pity you can't put 0. A huge mistake was to apply to Visa prom, I stumbled upon this company on Instagram, which I regretted a thousand times. I signed a contract for a Polish work visa in June, for my part, I said that I needed a visa very urgently. The center said that the Polish work is ideal since the recording is within 2 weeks. As a result, in the month of October I am without a visa, since the center has not yet been able to register me for submission. The employee Olga, who accompanied me, did not get in touch herself, but only answered my messages the same way: "a lot of people, wait." The center enters into contracts, takes money from people, but they themselves are unable to fulfill their obligations. I terminated the contract with them, the money was partially returned, I had the audacity to do it, they withheld the amount for the job invitation. Do not contact this company even if it remains the last in the city.
I did visas from different agencies, but they don't work anywhere as quickly as they do here, about a month has passed from the beginning of the contract to the moment of obtaining a visa. Managers are always in touch, providing up-to-date information at every stage. I highly recommend it!
They did not do their job efficiently, they redid the documents themselves, there were solid shoals in the work.
They also blocked it. I do not recommend it
Friendly managers) when I finally decided to apply for a visa, I came to the office and we discussed each option and chose the right one. After 2 weeks I was already signed up for a Polish job, after 2.5 weeks I already applied. There were no issues with the package of documents. As a result, the visa has been received)
The service is amazing! The difference is simply enormous compared to the 2 previous services that I applied to.
Pleasant people, structured presentation of information, timely writing and responding, a beautiful office with sweets!
I was applying for a Polish work visa. Initially, I submitted applications to the 5 best visa agencies in Minsk, and I received the fastest, most detailed, and most understandable information from visaprom.
Классные ребята! Всегда были на связи. Помогли получить нам с мужем визы в Грецию, в чистые паспорта дали на запрошенное количество дней, мы очень довольны. Нам советовали компанию знакомые, и мы тоже теперь советуем, проверили на себе)
A terrible firm.
According to the contract, the service was not performed.
I will not advise this company.
The contract states that the prepayment is 50%, but they will not start working until you pay 100% of the entire amount.
After payment, if there are questions, it is very difficult to get in touch.
They waited 45 days for registration for a visa, but they did not write down the Pole on the card and remained without a visa. I had to contact another company and within a week another company solved our issue .
We left Viza Prom comments on Instagram, so we had the audacity to ask to delete the comment.
Excellent visa application center. We helped with a visa by invitation to Poland. Recorded in a week and a half. A week later I received a passport with a visa for 2 years. Super glad) Many thanks to Agent Svetlana!
Второй раз открывали визу в Виза пром, помогала во всём Лара. Спасибо большое за помощь! Очень приятная, грамотная и отзывчивая девушка, рекомендую от души!
I applied for an entry on a PBH visa. The recording happened very quickly, although they warned that it was better to count on a month, but it turned out in two weeks and then in the first week there were questions from my side because of this and it was not possible to sign up. Many thanks for the quick work and to Svetlana for her help in all matters.
I applied to Viza Prom on the recommendation of my friends. Great agency. Always in touch. Manager Alina worked with me. I highly recommend it. All issues have been resolved. The Schengen has been received.
Отличная работа сотрудников!
Порадовала слаженная и оперативная работа агенства. Всё,что зависело от них, было выполнено в нереально кратчайшие сроки 👍🏻
В результате меньше чем за месяц получила паспорт с польской рабочей визой на год!
С радостью буду обращаться за новыми визами!
I have already contacted this agency 2 times. And all 2 times - a positive result. The manager is always in touch, not a single question was left unanswered. Thanks!
Делал первую визу, по документам все объяснили, хоть и пришлось какие-то моменты уточнять
Все было подготовлено быстро, с момента обращения до поездки в Москву (в испанский визовый центр) прошло максимум неделя
В пустой паспорт дали разовую по датам на которые запрашивал
Для меня дополнительным плюсом был трансфер в Москву и обратно :)
Большое спасибо!
К своей работе подходят ответственно.
Все было сделано в срок и никаких проблем на границе не было.
Консультанты вежливые и ответственные.
Когда компании в трудное время старается дать новые возможности людям - это круто. А когда ещё и дорожит репутацией-это бесценно. На мой взгляд это весомый вклад директор Антона- у которого многому есть чему поучиться.
5
Сергей
Level 7 Local Expert
April 24
Thanks a lot to Svetlana, everything is fast, accessible and understandable. I found it through friends and was very pleased with the services provided!
Категорически не советую!!!! Оформляла немецкий шенген. Попросила проверить все документы. Мне ответили что все хорошо. В результате у меня оказался не полный пакет документов. У меня не приняли даже документы. Отношение к клиентам не добросовестное. Агентство получает деньги и не выполняет свою работу. Это потерянное время и деньги! Не советую!!!!
The staff is very nice. They will explain everything clearly and help you.
See original · Русский
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Александра Туманик
Level 6 Local Expert
June 25
I do not recommend the agency, we just lost time, the agent is absolutely not competent. The cost is also higher than the market average. I do not advise you to contact if you do not want to just waste time
Хочу выразить огромную благодарность коллективу Viza-Prom за оказанную мне помощь в подготовке документов,это Антон,Лара,Егор,извините не знаю,как по отчеству..Спасибо вам!