Vito
34 reviews
September 8
On 08/18/2024, I visited the ViTo shoe salon at 69 Kuibyshev str., Minsk, which I regret very much. I wanted to buy semi-boots / sneakers of a mixed type (combining casual and formal business style). Due to the peculiarities of my feet, it is quite difficult for me to choose shoes, so the process can take a long time: I measured almost everything suitable, about 2 hours.
Everything would be fine, but I was very surprised by the "remark" (or what to call it, I don't know) of the seller that "we have an online store where you can see all the models" with a hint that I have been choosing shoes for too long. I wonder how else a customer who came to the store himself should choose his goods, especially shoes? This statement made me feel very uncomfortable. In the end, I chose half-boots, but, unfortunately, the happiness was short-lived: after the first hours, the socks turned into the color of the lining, on the second day it was the same.
As a result, on August 25, 2024, I went to take a previously purchased pair of shoes back to the store, at the same time I took evidence, because there is no other way to explain the staining. As a result, the seller responded to my claim that it was allegedly a "natural color". I asked him to explain what it means. They repeated to me that this is a "natural color" and there is no marriage. Then they asked why I brought hosiery and show them here. I replied that this was physical proof of marriage, but the seller said that "we do not have an investigation here to present physical evidence." They agreed that I would write a statement, and after the examination everything would become clear. Why they didn't immediately tell me to write a statement is a big question.
A few days later, the examination was carried out, the marriage was confirmed. I have come to issue a refund. He noted that I was still right, and such a large area of color is a marriage, but I was told the opposite. To which they replied that "we never assert anything."
On 08/28/2024, I went to another ViTo store on 104 Dzerzhinsky Ave. (Titan shopping center). There are no service issues for this outlet: the consultants immediately understood my request, offered relevant models, and were friendly. As a result, buying shoes took not 2 hours, but 20 minutes. The difference is palpable. I express my sincere gratitude to the consultants who worked on 08/28/2024 at this facility, and ask the management to encourage them. They have always worked flawlessly at this facility, which is pleasing. But now, I decided to go to the salon at Kuibyshev 69. I still regret it. So far, only two!
I appeal to the management of ViTo shoe salons in Minsk: now the customer orientation of sales consultants is of key importance. My experience shows that in some ViTo retail facilities in Minsk this requirement is fully respected, while in others it is violated. I recommend that the managers of the facilities take this into account when recruiting staff, so that there are no situations when the client (I) who chose these stores returns to the times where the seller is the king and God, and the client is nobody. There should be mutual respect, a balance of interests of both the client and the seller.
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November 8
A very good store, a large selection of shoe models from both the new collection and the past. A very good discount system. Wonderful professional sellers.
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October 28
A nice shoe store. The pro of the seller. Discounts and promotions are available. Be sure to take a look, you won't regret it. I highly recommend you to visit!!!
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July 5, 2023
Great shoes, great staff, the best location, a toilet for the elite- and those who ask a lot, the perfect place to sit, relax and just try on a beautiful shoe for the soul!!!
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September 7, 2022
The store is excellent, lots of discounts, competent sellers, spacious, you can choose options for different seasons. There is a discount card system and a sales department.
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December 3, 2022
Excellent store , reasonable prices , good choice , intelligent staff advise professionally. Thank you so much for your help in choosing.
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November 21, 2023
Excellent consultants, very friendly staff!
The best in the city
I recommend it!
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November 2, 2022
Discounts of up to 50%.. but everything is the same as in Russia. 3 to wind up the prices, to reset the half.. here are the superskids. Shoes like European quality, not China. But the design of the models and the price tag are tough.. as in Europe, the new collections. Maybe, of course, I don't understand something, after all, but I didn't like the assortment)
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October 25, 2022
The largest selection of Vito shoes . Frequent seasonal discounts. You can buy high-quality shoes for cheap
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December 24, 2022
Качество ужасное, обувь промокает. Хотя брали специально waterproof. Запах внутри отвратительный.
На просьбу вернуть деньги или поменять модель, отказали. С Reima, конечно, не сравнить
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July 13, 2022
Great store! A wide range of shoes for every taste. Attentive consultants who will help you choose.
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February 15
Good shoes for your money! We will definitely come back!
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April 11, 2022
A good store. And in general, the optimal shoe store is not cheap and not exorbitant prices, as usually happens in branded stores. https://vito-shoes.by/
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June 14, 2022
The service is excellent, the attention of the sellers is admired. A wonderful store, the choice and prices are amazing
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3
January 1, 2022
Несколько раз в год заезжаем и капитально закупаемся на всю семью. Хороший магазин с классным ассортиментом и адекватными ценами
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August 1, 2022
Хороший магазин обуви. Разнообразный ассортимент, цена соответствует качеству.
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October 31, 2023
Very nice shoes.
Fashionable models.
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2
December 4, 2023
I liked the store. I'll come again
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July 3, 2022
A large selection of shoes for every taste, very pleasant prices
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3
January 24, 2022
A good selection of high-quality shoes, there are many discounts
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December 29, 2023
Excellent, high-quality shoes
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2
July 25, 2021
A huge selection of shoes from past collections, at attractive prices
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April 15, 2022
I buy shoes regularly, in my opinion it is difficult to find shoes. There is also a good one here
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October 3, 2019
Basically a normal store. There are discounts. But most often they are seasonal. You can register and receive a newsletter with information about discounts and new arrivals.
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April 2, 2022
Хорошие цены на последний модели
October 21, 2022
Хороший маназин,
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January 19, 2022
Great shoes!!!!
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3
November 25, 2019
An interesting store with a lot of discounts on good shoes
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3
July 3, 2019
There are a lot of shoes on discounts. You can always choose something for yourself.
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3
March 18, 2019
Great store! A large selection of really high-quality shoes!
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3
August 11, 2021
A good store
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3
November 22, 2021
There is a choice.
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3
August 12, 2020
A good assortment
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3
August 20, 2019
Хороший магазинчик!!!
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