Virazh-M
Address
Business hours
Open until 18:00
Directions
Улица Дзержинского
70 m
Features
Parking
Visa support
Travel insurance
Transfer
Flights
Online sales
Last minute deals
Type of tours:yoga, car, individual, ski, shop, weekend, guided, bus, all types of tours, school, recreational, youth
Wheelchair accessible:Not available
Country:Dominica, Moldova, Maldives, Romania, Portugal, Poland, UAE, Norway, Netherlands, Monaco, Lithuania, Cuba, China, Georgia, Ireland, Ukraine, Jordan, Indonesia, Israel, Dominican Republic, Denmark, Germany, Hungary, Bulgaria, Egypt, Turkey, Russia, Slovakia, Vietnam, India, Greece, Albania, Italy, Belarus, Qatar, Slovenia, Thailand, Finland, France, Montenegro, Czech Republic, Switzerland, Sweden, Sri Lanka, Serbia, Seychelles, Slovakia, Japan, all countriesall countries, Tunisia, Goa, Andorra, Bali, Abkhazia, Spain, Cyprus
Cooperation with tour operators:Coral Travel, Anex
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50 reviews
July 25
It was not the first time we drove with a Turn, but unfortunately it was the last time.
Minsk - Moscow 07/15.24 - the service was 5+, attentive and polite drivers, excellent attitude, nothing to complain about.
But the transfer back on 07/25/24 is something with something…
We were supposed to arrive at Vnukovo at 01:30, and the transfer was promised at 02:00. Our flight was delayed for an hour. It would seem not so much. We informed the dispatcher about this. To which we received a rather succinct answer: "The next transfer is at 8 a.m." (that is, we had to wait 5 hours at the airport). They wanted to refuse the company's services, to which they received an answer: "unfortunately, we make a refund in case of failure at least a day in advance" (the punctuation of the dispatcher is preserved).
One question is not clear. I have paid for your service, I am not a Wang, so that I know in a day if the flight will be delayed. So why can't I either opt out of your "service" or get what I paid for?
After the question about the refund, the operator's polite communication with us ended.
We stayed at the airport for 5 hours. On the floor.
Virage M didn't care about the comfort of its customers. Of course, it is better to keep you at the airport for a long time without minimal amenities than their drivers will sit for an hour in an upholstered chair in the air-conditioned cabin of the bus.
Well, anyway, we waited for 8 a.m., went out on the platform to wait for the bus. If initially the operators politely provided all the information, such as the brand of the bus and the number, color, time and place of departure and arrival.
Then, after talking about the refund, they sent us a dry message: "Departure at 8 a.m., the bus number is so-and-so." That's all.
At 8 a.m., tired and already quite dissatisfied, our bus was waiting on the platform. At exactly 8 a.m., a message came that the bus was delayed for 20 minutes. After 25 minutes, they wrote that the bus was coming in. After another 15 minutes, a shuttle service arrived. As it turned out later, the reason for the delay was waiting for other customers at previous airports. (I wonder how to get on the list of lucky people who will be waited for?)
Since our airport was the last one, there were practically no places left for us. The luggage was somehow crammed in. We ourselves rode in the four-seater at the very end of the cabin. (There were four of us: two people in the body, and two of medium build).
The feeling of "chicken on a perch" did not leave us all the way. I think it is not necessary to describe the condition in which we arrived in Minsk.
Summing up all the above, decide for yourself whether to contact this company, and we concluded for ourselves that it is better by train than on such an attraction of unprecedented stupidity
See original · Русский
2
October 7
We would like to express our gratitude to the company for the convenient organization of the route, prompt answers to all questions and a pleasant trip.
My mother was traveling on the Sheremetyevo - Orsha route on the 27.09 flight at 16:30 and asked me to express my great gratitude to the drivers Evgeny and Valery for a comfortable trip, efficiency, responsiveness and assistance at every stage of the transfer!
Thank you for the quality service. We will be happy to contact you again!
See original · Русский
August 7
We used the Minsk-Moscow (Domodedovo) transfer07/25/24 and back on 08/06/24. The bus arrived on time, seats in the cabin are optional, the backs recline, the drivers are good. All the people gathered on time, even went a little earlier. Before the return transfer, the dispatchers contacted us in advance. We have warned that there may be a flight delay. And so it turned out. We have changed the arrival airport, the flight delay is 4 hours. At the same time, the company agreed to pick us up from another airport, slightly moving the time. They were always in touch, they called and answered our questions themselves. We rode back in a half-empty bus, where we slept comfortably after a long journey. Drivers made sanitary stops every 2-3 hours. We were satisfied and grateful that we met halfway with the return transfer.
See original · Русский