VipGarden
11 reviews
August 23, 2024
Extremely irresponsible people. This is the first time I've encountered such things. I ordered the goods, they promised to bring them on Wednesday before 21.00, no one brought anything. I sat and waited. I'm calling at the office, asking what's with my order. It wasn't delivered to me. I hardly found him at the other end of the wire, then he asks, so what didn't they bring? Why would I call then? I'll call you back. I've been waiting for an hour and a half, no one is calling. I'm dialing again. He can hardly figure out who is calling him and why. When it gets through the bacchus vapors left over from yesterday, it finally answers that they say there is no stock. He just doesn't give a damn about my arguments that I took the day off, hired people to mow the site! In response to my attempts to explain to him that cultured people are calling, warning that the goods are missing, he tried to open his mouth and shut me up with a shout. When it didn't work out, he just hung up. No apologies. That's it. The conclusion is that the site sells something that is not available. After you place an order, the employees of Horns and Hooves start calling suppliers. If I find it, they won't find the product, it's a lottery. And certainly no one will inform you. Therefore, think carefully before contacting this office.
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1
July 21, 2024
An irresponsible campaign! Judging by the reviews below, not delivering the goods and ignoring the customers is the norm for you! It's a pity that I didn't bother to read them in advance.
After all, even if you have been won back by order, it is not a fact that they will deliver... We ordered a cocoon chair with delivery in the Republic of Belarus. It was issued on Monday. The manager called back immediately, made a couple of clarifications to the order and agreed that delivery would be to our area on Thursday or Saturday. A week has passed - no delivery, no call to reschedule it. I decided to dial it myself and remind you about the order. After a long wait, a young man picked up the phone, promising to find out and call back as soon as he clarifies. So the second day went by and "no greetings, no answer."
Fellow managers from Sharashkin's Vip Garden office, is it really so difficult to cancel or reschedule an order, huh? No one will eat you for this! No, that's not it, anything happens. After all, as a result, we waited for the chair, which was a gift, for a whole week in vain, but we could have ordered it from another store a long time ago.
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1
April 29, 2024
I placed an order for the beds. The manager called and said that some components would be delivered the day after tomorrow. We agreed that they will deliver as soon as there is a complete set of the order.
There was no call from the manager for several days. I requested the order status in the chat on the website. There was no response. A couple of days later, I called the numbers listed on the website. There was no response. A couple of days later, I called again. One number was disconnected, the other was answered, they asked for the order number and promised that the manager would contact me soon. It's been a week since that call. Silence.
And if there was an online payment? Where would you look for them?
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2
1
July 2, 2024
I left an application for the purchase of an outboard motor and ..... Utter silence for more than a day, although it was written that the manager would contact. Is there really so much work that it is impossible to answer in this time? I bought it from others today. What is the point of advertising on the site? I do not recommend it to anyone!
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2
1
January 11, 2024
We bought a swing out of season. Very good price. Cheaper than it was in the summer. It was delivered quickly. The manager was in touch all the time. Thanks to the Vipgarden team
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1
1
March 7, 2024
Attentive managers. I got them with questions and received a qualified answer to all questions. My order arrived quickly. I am happy with the purchase in this online store
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1
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April 26, 2022
I stopped by for the planks for the terrace, and also hooked the swing and furniture on the terrace. In general, I liked everything, as a discount for the volume, we made free delivery to Slutsk. I haven't collected the swing yet, I can't say anything, but the boards are fine and the chairs are very comfortable. Their specialist made drawings and calculated all the boards and other small things so that only 15-20cm pieces remained. I advise the store, there is a choice and the prices are relatively pleasant
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3
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June 15, 2023
I ordered a garden Swing Rodeo c823 through the basket on 06/14.23 in the evening. The message "your order has been placed" came to the mail. No one called back before lunch on 06/15.23, I decided to remind myself of myself. I was informed that they are not available, and my order is marked as completed. As a result, as you know, I was left without a swing with one negative about the store.
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4
1
June 19, 2024
Solid marriage do not buy in this store
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2
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January 28, 2023
I looked at the WPC boards for the steps . I found what I was looking for. Especially with delivery.
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1
1
November 28, 2021
A good choice, for all summer residents here
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