I was in Minsk on a tour in June 2024. A wonderful hotel! It is located within walking distance from the Castle shopping center and a few stops from the city center. We had a lovely spacious room with high ceilings, a large bathroom. View from the window of the Independence Palace. The room is clean, towels were changed, there are no complaints. There is no delight about breakfast in the restaurant, but there are also complaints. There is a coffee machine. The hotel is located across the street from a large lake, there is a boat ride, a beach, well-groomed alleys and a promenade for walking. Or you can sit by the water before going to bed. You can spend 2 hours a day at the SPA. The name is loud, it is a swimming pool, 2 hot tubs under a glass roof and a sauna. But after a day of sightseeing, it's so nice to plunge into cool water, lie on a chaise longue under the setting sun. The hotel left the best impressions. I recommend.
The breakfasts are fresh, made from high-quality products (I compare them with Russian ones), and varied. Delicious boiled coffee. Polite staff. The rooms are clean, air-conditioned, and have a great view from the window. The only thing to note is that the beaker with shampoo is not enough for long hair. Convenient location, everything is close and nearby. The railway station is 9 minutes away. Near the castle shopping center with brands.
The hotel is generally good. The convenient location is opposite a beautiful park.Very good breakfasts. In general, the service and food in the restaurant are 5 points! Well done! But that's all..Problems in the rooms are not solved on request. In the suite, the bed linen was changed 1 time in a week. The dirty window was never cleaned. You go down to the aqua zone with your towel and then dry it)) Management suffers a lot. But the price tag is very serious! If someone does not care about everyday life, and the cost is not important - you are here))
A wonderful hotel! We lived as a family with one child in Victoria SPA. The European level. The room is large. Clear. There is a refrigerator, kettle, dishes. They put bottles of water on every day. Bathrobe, slippers on request. Everything was brought quickly. The breakfast is standard. Everything is fresh. The food is very decent. Swimming pool, Jacuzzi, sauna without time limit (one pass per day) is free for residents of Victoria SPA. We will definitely stay here again! Thanks!
I put five only because of the staff who works at the hotel, very responsive, positive, answers and solves all questions
in the rooms cleanly
we got a trip to the spa center everything is fine (pool, Jacuzzi, sauna, etc.), only in the shampoo-gel stuff it is missing, so when hiking, take with by yourself from the room
the disadvantages that exist are the lack of watering cans in the room, under which you can safely take a shower, they are all broken, they pour water in different directions, you will not be able to wash with a high, you will twist the watering can just not to fill the entire bathroom with water, the hot water does not go immediately you need to wait 5-10 minutes (provided that immediately the
hair dryers are not comfortable, they are screwed to the wall, the buttons are small, and in order to dry your head you need to hold the button all the time, which directly eats into your finger, and the children themselves will definitely not be able to dry their heads on their own
A wonderful hotel. Friendly young ladies at the reception, good rooms, quite a decent breakfast - a small distribution area, but surprisingly quite diverse, there is definitely a choice. The only thing was that the girl in the restaurant at the entrance was somehow displeased and suspicious. I hope it's just a bad mood and everything will get better)
Very friendly staff, pleasant atmosphere. We took a two-room room with a view of the park - I really liked it. There is a covered parking. I have problems with my back - the mattress in the room is just great. Not five stars only for breakfast (plentiful, but not very tasty, for four. The lobby bar is very small - I wanted more. The two-room room has two bathrooms - it's just incredibly comfortable, like at home.
We had a rest with our family at the Victoria Spa Hotel for the New Year holidays 2024. The rooms are very spacious, the interior is modern, the location is convenient. The breakfasts are good and hearty. The restaurant is not cozy! It's not very pleasant to have dinner in the evening, it's fine for breakfast. The so-called Spa, of course, wants the best, it's very damp everywhere, no one cleans the water!!! It's unpleasant!!! They do not make sure that women put their hair in a bun. In general, you swim in a pile of hair, saliva (((there are a lot of people, they let everyone in and do not monitor the filling!
One of the huge disadvantages is the cleaning of the room!! They start to clean up at least something only after you hang up a sign asking them to clean the room!!! Once they came to the room, they didn't even clean the garbage, after the call the maid came and looked like that))) as if I owe her))) no apologies, just a dissatisfied look))) no surfaces are wiped, only the middle is wiped in the bathroom and that's it!! Only this stops you from visiting this institution again!!! And so, in general, everything is fine if they work with the staff!!
We stayed in Victoria in May 24!I liked the hotel!The rooms are spacious!Clean!the breakfasts are varied and delicious!!!I recommend it!!the location is excellent-close to all the attractions!!parking for cars next to the hotel!!the staff works quietly and unnoticeably-but very professionally!!
Not a bad hotel, a little "tired". Repairs have been made. There is insufficient lighting in some rooms. What pleases is the high ceilings. Clean, pleasant staff. The breakfasts are ordinary, no frills, delicious.
Of the disadvantages: parking is a nearby building, without connection to the hotel. The SPA area is generally located in a different building, which makes it difficult to mix in a relaxed way, especially during the cold period.
Review of the Victoria Hotel
Accommodation: The room we stayed in was spacious and clean.
Service: The hotel staff was very friendly and helpful. They responded to all requests quickly and with a smile.
Meals: The breakfasts were delicious.
Conveniences: The hotel offers many facilities: a swimming pool, a spa and a gym.
Overall, my stay at the Victoria Hotel was wonderful. Despite the lack of a refrigerator in the room.
Not a luxurious, ordinary hotel. Clean, the rooms are cleaned regularly. The location is opposite Victory Park, for those who like walking, the distance from the center is about 2 km. Among the disadvantages, I got a smoky room, no refrigerator (!), but the presence of a safe ..., slippers and a bathrobe on demand.
Great rooms. In the morning, breakfast is a buffet. A good choice of food. You will definitely not stay hungry. The rooms are clean. Silence. Great location. The Museum of the Great Patriotic War is within walking distance. There are also shopping malls nearby.
The hotel is 4 stars . The room for one is equipped with a double bed (there is enough space, the mattress is comfortable), a TV, a refrigerator, a tea station. There is an extra pillow and a blanket. There is also a comfortable armchair in the room, a large table. The bathroom is large. It is inconvenient to blow-dry your hair (far from the mirror). I didn't see a water cooler on the floor. Water is brought in 0.5 liters per day.
The air conditioning system in the room is good, it cools down quickly.
Breakfast is early from 7 a.m., the food is delicious.
The room price includes daily access to the SPA.
We were a dance group at the hotel.
We were not very satisfied.
Firstly, not all rooms have refrigerators (there are two identical rooms next to each other, one has, the other does not, the price is the same), and if it does, it practically does not cool, the products remain at room temperature.
Secondly, lunch and dinner are very bad. The breakfast was a buffet, quite varied. But not for lunch and dinner.
There were two courses for lunch: if the first was still nothing, then the second was bad. The dish for dinner is the same bad thing. Salads with bitter cabbage, for all the days of the stay, the meat dish consisted only of chicken (nuggets, strips, chop, a piece of baked meat), undercooked pasta. Of the drinks for lunch and dinner, there was only juice (apple or multifruit) There was also a hair in the dish once ...
the portions were small, they did not eat enough, they had to order delivery...(In the photo, the first day at the hotel, it was the best of the dinners, the rest of the days are worse)
The rooms are clean, spacious, and comfortable.
But poor nutrition spoils the impression.
The location is not bad, opposite Victory Park. Four stars are very strange - there is no refrigerator in the room, a bathrobe, slippers, shaving accessories must be requested at the reception, although everything was provided immediately after the request. Breakfasts for this price could be more amazing. Another nuance. At breakfast, a uniformed hotel employee was preparing coffee in 4 mugs, apparently for colleagues, at that time several people who had paid for breakfast gathered near the only coffee machine. The staff is polite and friendly. He warned about his wife's birthday, promised a compliment from the restaurant. We didn't get anything.
A great hotel. No complaints. Everything is clean, cleaning is on time. The only hotel for reasonable money, where it was possible to accommodate four children in one room.
Close to the center, across the street there is a park with a river, there is a place to walk. The furniture is good. The mattresses are not bedsore, they are very comfortable. I liked everything.
The hotel does not meet the stated four stars. Rather, it is a three-star level.
Among the advantages: a large room, excellent Wi-Fi, a comfortable bed, friendly staff, a good bathroom, delicious breakfast, good products, they give a certificate to the spa in the neighboring building, the spa hotel of the same name in it.
Among the disadvantages: the hotel is already tired, the smell in the rooms, at the entrance to the hotel in the evening upon arrival there is a strong cat smell, the choice at breakfast is meager, for Minsk it is very modest, no sound insulation of the rooms
I liked the hotel. Spacious rooms, unfurnished furniture, clean, beautiful. We lived in a triple room for a week. I can't even write anything negative. Excellent staff, excellent spa area, convenient location of the hotel, excellent buffet breakfast. It's okay! I would have awarded 5 stars.
We were vacationing with our family for the New Year holidays in 2024. The hotel is very beautiful and large. The rooms are chic, spacious, bright and most importantly clean) The staff is polite and friendly, always helped to resolve issues) According to the food, I can say that it is very tasty, varied, a lot of things that children love. There is also a spa, I really liked it! We recommend this hotel)
A good hotel, peace and quiet. The sound insulation is good. The plumbing is all working properly, clean. . Good spa, charcot pool, Jacuzzi and baths. We got free visits for the promotion, which was very pleasant. Of the cons, there was no refrigerator in the room and it was far from the metro and from the train station, but opposite there was a beautiful park
The very technical condition of the room, at first glance, is good. Electrics, plumbing, furniture - everything is working properly. The refrigerator ruined the painting. It was there, but it was broken. And, as it turned out later, many rooms have the same problem. I had to run to the reception, leave them in the refrigerator for storage. There is a restaurant at the bottom of the hotel. The breakfast buffet is more or less there, but I would like, of course, to be more varied. And in the evening, this restaurant is open only until 18:00, well, it's not serious. There are no automatic coolers with drinking water, but it should be. A small bottle of water is brought in once a day. It's about nothing at all. There is no curtain in the shower, while you wash, there is a swamp on the floor. You get out of the tub and soak it with a rag. This is already noticeably annoying. And all this for 100 bucks a day. They could have done better.
One pleasant little thing - on my birthday I was treated to a piece of cake (they brought it to the room). Therefore, I will put everything 4 out of 5.
We organized a beauty contest, everything was wonderful, the staff was pleasant and friendly. It was December, the interior was just a fire. In each location I wanted to take a picture, but I didn't have enough time. At the reception, of course, they looked at us in surprise, but no one made any comments. Thank you for your patience, for your service. In general, more than one event was held, the interior is very beautiful.
Your visitors are Marina Kabadaryan Fashion and Development Academy.
A good hotel, delicious breakfasts, we did not get to breakfast at early check-out and we were given a good dry ration. The only disadvantage is that the rooms are not cleaned and the accessories in the bathroom and toilet fall apart in your hands, the shower head on the toilet requires a trash can, towel hooks and a faucet in the shower require urgent replacement, for a 4-star hotel this is a shame. And a very creaky folding sofa, you're even afraid to turn around, because the sound is just terrible. It's a pity that such a beautiful, modern room has such disadvantages. I wish the hotel manager to pay close attention to this, as the impression is formed from the little things
The price-quality ratio is excellent, the location is convenient, near the park We have not tried Breakfast and other food at the hotel, but there is a shopping center with a cafe, a shop nearby, if something happens
Nice hotel
Clean and tidy
I was not a guest
We held an event
We provided everything very well, well done
The staff is at the highest level
Thanks to the management
Your employees are great
I liked the hotel. Friendly staff, always ready to help.. New rooms, safe, refrigerator, huge room, small TV, but I don't watch it.. Wi-Fi is available, centralized air conditioning is working.. The hotel (on 2 buildings of the hotel) has a pool of 25 meters of spa type, you can hang out there as much as you like 1 time a day. A large hall with an aquarium
Great hotel. Good accessibility. The hall is very beautiful. An extensive restaurant menu is 10-15% more expensive than others. Of the disadvantages, there are only one slippers in a 4-bed room; the air conditioning has not won. ;))
We recommended this hotel, unfortunately it did not live up to expectations. On the plus side: good WiFi, the room is clean enough, towels are changed daily.
Of the cons: the room is very dark, the outlets work intermittently, there is no refrigerator, there was no water or tea at the entrance, they asked for water, brought a small bottle of 0.5 per person, there are no shops nearby, I had to take a taxi to the supermarket to buy water in large bottles and bring them to the room, such an attitude for the first time I felt for the guests, it was very unpleasant.
Excellent rating for excellent service, the staff at the reception solves all issues in a short time, the rooms are gorgeous, there is an opportunity to relax in the pool and saunas, the kitchen is great, I recommend
Nice hotel, friendly staff. The pool and baths are wonderful. The breakfast is great! Conveniently located , clean . Nice rooms! I recommend it to everyone!
Nice hotel, cozy rooms. It's all clear.
Beautiful lobby, convenient location.
I took off one star for the fact that the room was frankly cool with the windows closed. The central heating was working, but very poorly.
I can't download anything good about this hotel.
.
The reception looks decent as you enter the elevator, you realize that you are no longer in a good hotel (the doors are scratched, as if you are climbing into some kind of drug-addicted entrance) but once you get to the floor, you are immediately greeted by savings on electricity (in the corridors like in a crypt) and the persistent smell of mothballs apparently it does not fade with The Soviet-era lighting level in the room is also extremely low.
The absence of a normal TV in the room (thanks that it is at least flat and not with a kinescope ) there is no refrigerator and how do you think I should cool my drinks during the heat? The absence of a second bedside table near the bed. Bedside lampshades with signs of wear, curtains are dirty and with traces of hooks, there is no spoon for shoes, slippers in the room are the cheapest, there are no bathrobes (and slippers and bathrobes are only on request, well, here you generally have a separate bow).
Further, it's great that you also provide a visit to the Spa (in which the hammam did not work) but you do not have a customer service, you need to take towels from the room from the room, but what if you need a dry towel (in the room) after visiting the SPA?
And for all this "service", the hotel puts a price for a room of 7.5 thousand rubles in the off-season or 13.5 thousand (Russian rubles) in the season.
I travel a lot on business trips, including in other countries, and the price ceiling for such a service is 5 thousand.
On the plus side, the room is clean and the breakfast is quite tolerable.
I definitely will not stay at this hotel and certainly will not recommend it.
A pleasant hotel, the cost is at the level of central hotels, there is no possibility to have a convenient snack in the evening, the location from the center is convenient, the rooms are clean, the reception is polite
Positive:
-Parking
- Clear
- large room
- very good mattress
Cons:
- there are no slippers
- there was no coffee or tea
- there is no kettle
- cracked sink
- the most annoying thing was the jet of water from the washbasin, which poured over you when you turned it on.
- the price is too high for what you get
Неплохая гостиница времен 2000 годов. Выбрали среди мгогих в Минске для отпуска: рядом прекрасный парк, магазины и близко исторический центр города. На фото номер выглядит лучше, чем в реальности. Запах затхлости и сырого ковролина... Главный минус- сервис. Персонал не настроен решать вопросы оперативно, да и вообще решать)) нет холодильников. Вообще нет ни в каких номерах! Нам нужно было хранить лекарства, но админы не предложили никакой альтернативы. С маленькими детьми или с продуктами как быть? И это 4*) телевизоры старые, пульт тоже. Санузел хороший, но гигиенический набор явно курсирует из номера в номер.
Плюсы: достаточно разнообразный шведский стол и спать было тоже хорошо и удобно)
One of the most convenient hotels in the city is comfortably conveniently located in the city center
The rooms are always clean
The service is good
The staff is pleasant
The breakfasts are delicious
A week ago, my sister, who lives abroad, came to Minsk. A 4-star Victoria hotel was booked for the stop, the rooms are comfortable, the view of the avenue in the evening is simply fascinating, near a large shopping center with various shops and restaurants. My sister spoke very flatteringly about the hotel's spa center, said that she felt like she had a rest at the resort) we boldly recommend the hotel!
In general, I rated it in accordance with the star rating of this hotel. On the one hand, spacious clean rooms, timely replacement of towels and bed linen, quite a varied and high-quality breakfast buffet. On the other hand, 4 stars are frankly given out for the presence of a spa center. In a 4-star hotel room, I think there should be at least a minibar, or even a full-size refrigerator. In general, there are nuances. As it is, everything is fine. The historical center of Minsk is 3-4 stops away by public transport.
In general, everything is fine.I realized this when I visited Luches in Vitebsk.Victoria is a super modern room.Even the non-switchable faucet on the shower did not prevent you from taking a bath.The toilet seat cover fell off, but these are small things.Because taking care of the guests is tea, coffee,sugar,kettle,cream,bath accessories, a bunch of towels and WORKING wifi.This is a SPA, even if it is one sauna, the pool is small, but we were still satisfied.The buffet is varied.The reception is friendly
I'd say you're pulling in 5 stars.
A four-star hotel, which draws a maximum of three with a minus. We lived in two with my husband - one key for two (the second is not allowed), slippers, bathrobes and even a toothbrush need to be begged at the reception, a shoe spoon was questioned only on the third day of stay, the minibar was empty, nothing was washed in the room - towels were changed at our request, and shower gel and shampoo if If you don't ask, they don't give you, but they don't see that the bottles are empty. The SPA in the evening resembles a barrel of herring. In addition, her husband's bathing trunks were stolen in the locker room. Breakfasts are a separate topic: one of the three coffee machines hardly works, which is why a nervous queue is forming. On the last day of our stay, in the morning someone threw up in the lobby of the first floor near the elevators. We went to breakfast, and after breakfast the hall was not cleaned. The staff is polite and always smiling, but as soon as you leave the reception desk, your question is forgotten. This hotel is not worth the $14,000 per room per night. The Sokos SPA Hotel in St. Petersburg for 10,000 rubles per night with excellent breakfasts with unlimited champagne and a magnificent SPA complex compared to Victoria is like Everest compared to a swamp hummock. We do not feel the desire to return to this hotel.
Прекрасный отель, отличное расположение напротив парка. Были вдвоём с МЧ около 5 дней. Брали обычный номер на двоих. Номер уютный, чистый, уборка и смена полотенец производилась ежедневно. Персонал очень доброжелательный. У нас завтраки были включены в стоимость обслуживания, они тоже были вполне неплохи. Даже приходя к 11 утра еще довольно много еды оставалось. Также, отель подарил день в аквазоне. Джакузи, бассейн и хамам отлично помогли расслабиться (жаль, только тапочек с собой у нас не было, но и босиком норм, хех). В общем, поездкой остались очень довольны, советуем всем знакомым и сами точно вернемся еще. Спасибо сотрудникам отеля за такие хорошие впечатления!
I go to the pool here. It's a great place. With a decent bathhouse. There are nuances in the form of a non-working Jacuzzi (there are 2 of them, but one does not work.) at the same time, I rarely go, and every time I got something that does not work. There are a couple of questions for the administrator in the greeting (I often met them in the state. Structures) when they are not interested in the client. But if you evaluate only the pool, then it is top for its money
If you are looking for a place to spend the night in Minsk for 10k wooden per night, then it is better to look for another place. First of all, it's definitely not a 4ka)
The room is shabby with a design from the noughties and not at all the fashionable modern options that you are shown in the photo. Slippers and what extras to ask for in the room, the shampoo is terrible🙄
I liked the breakfast, very tasty products, delicious coffee. The girls at the reception are pleasant upon check-in, which cannot be said about the young otter in the building where the spa is (just an overflowing pool). They made a simple request to give us slippers like in the room so that we could go to the pool (we did not take them with us on the trip), at first she gave them away with displeasure, and then with screams! Attention! she tore them out of my hands - such people are generally contraindicated to work in the service.
After a rest in June, I can say about the rating "wind up, but plausible"
Nice hotel. Everything is clean and decent. We stayed overnight. There is a large shopping center Korona nearby, so they did not take breakfast. Breakfast at the hotel is buffet style. The coffee is decent from the coffee machine.
A large hotel with all amenities. It was a little worn out, but everything works well.
It is located in the center. You can park your car for free. There is a restaurant, breakfast
One of the advantages is a good location. The tourist centers are close.
Cons - the pool stated at the time of booking did not work. There is nowhere to drink coffee in the morning, because the lobby bar is from 11, there is not even a coffee machine. We had to beg for an additional set of blankets, because we received no night maid by the end of the second day.