The dating app can be that bad. It is not possible to make an appointment. as a result of 3 days of work, I came up to the pay part 6 times. Although the date and time are selected, it gives a ridiculous error, such as re-select the date and time you want before paying is not appropriate.
The call center is a separate problem. Monday Friday 8:30-17:00 says to call Dec. But unfortunately, despite the fact that it is during business hours, he does not respond.
I applied for a visa at the address, they say we will return the next business day, but 3.no one asks who is looking for the day.
I do not accept cards, but they report this after 40 minutes of waiting (despite the time record). On 04/15/2024, 6 out of 35 windows are open (two of which are the ticket office).
Both the employee at the 24th window and the cashier at the 35th are very unfriendly.
In addition to the fee, delivery is paid for 1430 from the visa application center to their own issuing address on Nagatinskaya.
A year ago, I did it through the VIP lounge (it's 10 rubles more expensive), the feelings were the opposite - politely and quickly (I don't remember if the cards were accepted there).
i went for the danish application.The staff was friendly,the procedures were completed quickly.I really like the professional service approach. Thanks VFS