I must say right away - Luck is much more profitable than other operators if you need to travel a short distance through traffic jams (for example, in the city center). The tariff of 0.15+0.28 (per minute and km) allows you to save almost twice. In addition, one of the advantages for me personally is a subscription of 70 minutes (+20 km) for 12.9rubles: I have verified that in 60 minutes (other operators offer such a subscription without mileage included) I often do not have time to do everything that is planned in the city. And in 70 minutes - just. Among the disadvantages - in my area - Lebyazhy it is extremely rare to find a free car... Apparently, Vesukha is not very popular among the residents of the district... It's a pity. In addition, there are not enough night or lunch fares... My promo code ZHSCBI - get 5 bonus rubles for the first trip!
Unfortunately, I am completely disappointed with the service. After the last trip with vesukha, a fine of 480 rubles was removed for drifting. I completely disagree with the fine, I tried to contact the staff. Technical support sends it to the security department, communication with this department takes place only through e-mail, in the correspondence of which only one answer came, about using the parking brake 4 times at speeds from 9 to 25 km / h. The contract prohibits intentionally sending a car into a controlled and uncontrolled skid. I didn't break the rules of the contract! He asked me to contact me three times by phone through several calls to technical support and letters to the security department, the answers from which do not come. An employee of this department contacted me, said that they have good REASON TO BELIEVE that there was a drift. No one has provided any evidence. I had a pleasant conversation with the employee on the phone and promised to reconsider this issue. Unfortunately, no one else called or wrote. The number of this department has been unavailable for two days, alas. The company does not want to go to the meeting either. There have never been any violations, and so 15 basic values were written off on the "basis of belief". It's a shame, sad, especially from the indifference on the part of the company. I do not recommend it!!!
You guys have terrible service , I tried it once and I understand that I closed the carsharing for myself forever, got into the car on 02/22/2022 and it did not start , the operator did not understand what was the matter for 5 minutes , then called another , he said sorry the car does not work , find another car . Considering that I already walked 25 minutes from my place (independence 193a/19) to independence 202k3 kia car dealership (there was a car there) and it was still 30 minutes to walk to the next car , it was absurd . The money was written off , it was not returned . Nothing was reimbursed . Your service is terrible! I really hope that the management/founders. They will see this review . And they will begin to act somehow, without losing customers at the start!)