We always went to the veterinarian Svetlana Sergeevna with animals. There are no questions about professionalism, I even saved difficult cases.
But there is enough to interact with customers. Very often she is aggressive and dissatisfied. She swears and presses morally if she doesn't like something or you said something wrong. It is impossible to communicate normally, you leave the clinic and are in no mood because of such deep disrespect.
Therefore, I do not even know whether to advise or not. Some doctors clearly need to learn how to work and communicate with clients
Great clinic!!!
Many thanks to the staff of the center's specialists!!!
The best doctors of at least the Polotsk region!!!
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Вячеслав Стержанов
Level 21 Local Expert
January 8
Never set foot in this clinic. They brought the pet, he was sick, he couldn't even walk by himself, they were carrying him in their arms. At the entrance, the receptionist (or whoever she is, I don't know) met her, casually glanced at the pet and said that they only accept by appointment, come on Monday. They took him to another clinic, without any records, they immediately examined the dog, questioned him, measured his blood pressure (pressure was 270/140), took tests, and gave 3 injections. By evening, the dog began to come to his senses. So in the evening, the veterinarian called back and asked about the dog's condition. This is understandable, where they treated the animal with love, and where pets are considered as expendable. This clinic left me a comment on my review, so that's what I'll tell you. Before Monday, with such pressure, it is not known that a person would have survived, but here is a little dog. So you've expressed your attitude towards animals. The indifference is just off the charts. It would be better if you didn't answer at all and remained silent.