I was "lucky" to communicate with the owners of this "posh" establishment, I was given a clear and ambiguous understanding that they do not care about the reputation of their company. I will not go into details, I will describe it in one word - DECEPTION. Both in repair and in the store. People are only interested in easing your wallet, the owners behave brazenly, encourage deception of customers (and do not disdain themselves). The prices for service and goods are cosmic, the quality is China, and they will also come up with non-existent problems for you to eliminate which they will rip off like a stick. I categorically warn people against being associated with a "Bicycle cheat." I'm not a competitor, people just don't have a conscience, and that's not good.

See original