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Address
Business hours
Open until 21:00
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Kupalawskaja
440 m
Lienina
500 m
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23 reviews
July 10, 2024
Positive: stylish salon in the city center, high-quality work, excellent manicure.
Cons: unfortunately, the staff is not trained to work with clients at all. The question arises, out of the goodness of their hearts, they were recruited from an ad behind the garages? Easily, the owner in 50% of cases recruits his own kind. Actually, being a lady of not the highest moral principles, she, along with the masters, heals clients behind her back. Masters openly engage in cheap manipulations. With "feedback", the administrator laughs wildly and devalues the client's request.
To the question "why is that?" the typical narcissistic-abusive attitudes sound like "what did you do so that we didn't hate you?" or "it seemed to you, but we already apologized"
The salon preaches double standards: those who dared to criticize them are expelled forever (the owner personally calls everyone)). Like, the wrong field of chamomile.
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2
November 24, 2024
To master Daria (they also had Tatiana super) well, no questions. But the administrator is something. There was no time for a trusted master, I asked to reset the photo of another master's work. To which she was refused, they say, look at her work in the insta. Cool- there's one photo. How can I understand from one photo how the master works? Customer orientation is level 0, and I went to this salon 15 times. Thank you, it's a pleasure. I understand that you have a record on the record there. But sending a couple of photos so that the client can remotely choose a master and not waste time and money on remaking a manicure is not difficult. Maybe it's classified information... or simple human laziness
It's unpleasant and I won't come back.
Feel free to sign up for Daria, she does it without stains and smooth coverage!
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January 9
I went for a manicure with reinforcement. I warned you in advance that I would need to repair 2 nails or retrain them. There was a large length of his own nails (2.5-about 3 cm) with reinforcement. She asked me to remove the length to 0.5cm so that I could grow my nails of normal quality. In the end, the normal nails were cut down to almost zero, the nails on the right hand are shorter than on the left. I told the master that it was shorter than I had planned. She replied that the length could no longer be reinforced with a base and should be reinforced with a gel with an additional payment of 15 rubles. At the beginning of the manicure, I specifically specified everything I needed, and I got the answer - no problem, the base is tight, we'll do it. My Instagram entry lists a service - manicure with long-term coating and reinforcement - 55p. Why on earth should I pay another 15 rubles extra?
How did the master solve the length issue? On my right hand, I plopped gel on the free edge (not the entire length!!!!!), gave a couple of millimeters of length and supposedly strengthened the nails. The nails are not sawn from the inside.
I have no questions about nail treatment and repair. But the work of the master
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