04.06.24 I contacted your service with a request to adjust the headlights, because they said at the state technical inspection that they were not configured... I paid 40p, returned to complete the inspection, where they told me that your headlights were also not configured... We were very upset - 40p is not a small amount, but in fact nothing has been done... As a result, money is wasted... Please: treat your customers with high quality!!!
Dear management, please note!!!
I have been a customer since the opening of your service, I have always been satisfied with the service, but recently I was shocked, they said to pay 15 rubles for replacing the air filter, I noticed that I have been a customer for many years, agreed to a price of 5 rubles, to my question why not for free, because there unscrew 4 screws and then them to tighten with a screwdriver, unless this service can cost some money, especially for a regular customer, to my objection, the administrator (girl) replied that they would clean the air filter box with a vacuum cleaner, I agreed and went to the box ...
In the process, they drained the oil to me, unscrewing the plug in the pallet and that's it (previously they also sucked me out oil through the filler neck, with a special device), to my question, the replacement specialist answered so it was necessary, filled in new oil, unscrewed 4 screws and changed the air filter, to my question why they did not vacuum, the oil replacement specialist replied that the vacuum cleaner was broken, while he did not close the filler neck, where he filled new oil, the compressor began to blow into the air filter box, all the sand flew to the sides, getting into the filler neck, then screwed back the screws and the filler cap. Ready!!!
To my comments, why should I pay 5 rubles for replacing the air filter, because the full volume of promised services has not been fulfilled, the girl, the administrator began to talk aggressively, convincing me that the vacuum cleaner was working, then asking an oil change specialist, agreed that the vacuum cleaner was broken and began to give as arguments that they don't do anything here for free and if they disagree, then they shouldn't have come here, after these statements I have no questions, as well as the desire to service your cars... You
issued a document and a receipt for the work done only at my request, isn't it strange?
Please deal with this situation, if you value regular customers, thank you!
I changed the oil in the engine, I'm not very happy. I wanted to change the cvt box, I asked about the probe in Nissan, they said there was something. But the price of oil is not the lowest.
Everyone is doing their job very quickly.
But of course there are questions for the reception. You need to ask the client first what he wants and then voice the phrases and do not perform this type of work. When you arrive, they will say yes first and wait 20 minutes, you sit after oh, we don't do it.
In general, well done, but a little bit better
As a rule, there is no queue, the oil filter is all in stock, the price tag is acceptable, I went there more than once and changed the oil, everything suits me)))!!!
Очень не рекомендую замену масла в этом месте. Мне при объеме масла для двигателя 2.8л (все предыдущие замены в других местах были именно на такой объем) залили 3.5л. (отдали с 4х литровой канистры 0.5 л) Когда забирал машину спросил почему так много залили, мне "мастер" сказал, что по верхней границе щупа. Приехал домой, через 40 минут решил проверить уровень. И что я вижу он выше на 0.8см чем максимум. Вернулся к ним , показываю, так начали рассказывать, что это даже лучше и я ничего не понимаю и когда машину заведешь масло распределиться в двигателе и уровень будет в норме. С "боем"пополам выкачали 0.4л (уровень стал выше середины). Очень странное отношение к клиентам, реально косякнули, но вместо того, чтобы все быстро исправить, извиниться и пожелать хорошей дороги, начали рассказывать, что уровень выше максимума это для двигателя хорошо.
Отличный сервис по замене масла. Компетентные сотрудники, можно проконсультироваться и получить толковую информацию. Масла оригинальные, проблем не возникало. Цены адекватные. Советую!
Как то давно меняли масло в старой е36,в движке...коробке доливали,даже при просьбе глянуть задний редуктор,без проблем приняли пожелание;) Единственное что да цены немного кусаются, особенно если заменить масло в автомате
Рабочие не знают сколько нужно заливать в автомобиль масла, льют больше необходимого, в итоге около 500-800 грамм перелили. Хмурые, разговаривать не хотят или не умеют так и не понял.