The staff is very unfriendly. For the first time I hoped that anything could happen, we are all human beings. The second time I thought it was just a coincidence. On my third visit, I was convinced that it did not seem and did not match. The employees do not even try to hide that they are not happy to see a guest right from the doorstep. Moreover, the coffee is brewed well, the pastries are delicious.
It's a pity, but I will visit other regional coffee shops so as not to spoil my mood
We took coffee and cocoa with the young man. I can't say anything bad about coffee, but the cocoa was just terrible, as if the powder was brewed with water and that's it. + the dishes were terribly dirty, sticky, impossible to drink. 3 stars for coffee and atmosphere
On 28/12/23 (13:07), this coffee shop accepted an order for an Irish Coffee drink.
As a result:
- the drink turned out to be overheated (boiling water);
- it turned out to be impossible to drink after "cooling down". (it is unclear what was in the composition and strongly smelled of alcohol).
Before that, all the coffee shop's drinks were delicious and did not arouse suspicion... The desire to visit the coffee shop is gone.
***My comment on the official response of the coffee shop:
1. Do not make "fools" of visitors, the drink turned out to be "do not understand what" (before this case I had already ordered an Irish coffee in this coffee shop - I know what the "+" result should be).
2. I already regret that I did not return the "prepared drink" to the "barista", I would like to personally find out his opinion after tasting (if it turned out to be "+", I would gladly offer to drain the cup to the bottom and would be delighted to see how the barista drains the glass =))))
p/s - I poured the drink as a result and did not waste time on conflict. Next time, I'll do it differently.
I ordered a Gin and Tonic on 06/17/2024 (prepared by a blonde girl with the inscription "God" on her badge), but it was far from divine.Firstly, for some reason, instead of two slices of lime there was one, and secondly, gin was poured, it was impossible to drink, it was very bitter.
Last time Nadia cooked, I really liked it, let her teach the others how to prepare drinks)
In general, there is no desire to drink such a Tonic anymore.Thanks
Very cozy, light atmosphere, friendly and courteous staff, delicious coffee and desserts. I want to come back and come back
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Ирина
Level 5 Local Expert
May 1, 2024
For the first time, when ordering and focusing on making super hot coffee, they made it barely warm. At the same time, they took the coffee right away (it was for takeaway). It turned out to be barely warm, not that hot… They did not return.
The coffee is not delicious, although everything is always good on the Cooking network.
Today, when buying coffee, I made the emphasis clear and loud so that it was as hot as possible, it was just warm.
We also ordered cottage cheese rings. When they came to pick up the order, they said that the rings were out. We do not understand why we do not immediately inform you about the end of the payment…
Also, in both cases, the girl who took the order is always unhappy and does not communicate pleasantly.
It is a pity that the only Cooking in the area spoils the whole attitude to this network!
I took cheesecake and Bumble, delicious)
The girls at the bar are pleasant, the order was made quickly, the coffee shop is beautiful and comfortable
In general, I recommend it)
No matter how many times I come in, there are always dissatisfied employees with a face that makes you want to leave right away. I visited this branch a couple of times and always with some adventures. I brought a guest - they cheated on her, did not even apologize and did not offer any kind of bonus or substitution as an apology. The last time I came in, I ordered a RAF. Before that, everything was fine with him, but now there was a feeling that he was not on cream at all, but on milk or cream was diluted with something. In general, a beautiful institution spoils the human factor. Management, please do something about it already. Otherwise, you will not stay in this place for a long time, unfortunately
Barista Polina behaved completely inappropriately. She laughed in my face when I made an order. I will never come back here and I will not advise anyone, there are a lot of the best coffee shops nearby
Thanks for the 2 cappuccinos I've been waiting for 15 minutes. We just forgot about the order. And after they were reminded, they poured coffee-flavored milk in a hurry
Great coffee, nice guys and very tasty desserts, and as a bonus, they also open early! Definitely worth a visit)
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А
А.
Level 3 Local Expert
February 17, 2024
Nice interior, a good selection of sweet and delicious coffee. As for the staff, I felt sad. Inattentive, they mess up with orders. They brought me the wrong dessert that I ordered. They changed it. They also brought dessert with a piece of it falling off. I asked for a change or refund. In response, the same dessert was returned to me with the lost piece, which the barista found and hastily stuck back on. There was no desire to eat it anymore. As a result, I would like to wish managers to train their staff better.
The atmosphere is pleasant, the decor and interior are cute. But over time, the cafe became untidy and dirty. There is no wifi, which is very strange in the 21st century. The coffee is medium.
we came in the evening - the staff behaved as if we were bothering them. it would be necessary to work on the staff
, the coffee is generally normal, the room is decorated pleasantly
The location is beautiful, but the service leaves much to be desired. For this I remove the stars. We forgot to bring dessert twice. And once when I went to the bathroom, they took away an unfinished cup of coffee that I would like to finish.
the staff was so unhappy that I decided to come in and read the reviews. No, it didn't seem like it.
There is no soy or oat milk. coffee was given to everyone who ordered after me, and I waited for mine, watching my cheesecakes cool down.
at the same time, the coffee is normal and the cheesecakes are delicious.
A nice, cozy place with delicious coffee, polite staff.
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Ilya
Level 5 Local Expert
September 6, 2023
There are no complaints about coffee and desserts, everything is quite tasty. But going into this place is a risk, because you may get a shift with extremely unfriendly workers and this will spoil your mood. But it is important to note that an extremely friendly guy also works there, who does his job perfectly.
UPD. Lately, cappuccino has become more like milk with a very distant taste of coffee.
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Дмитрий
Level 15 Local Expert
September 16, 2023
A question for the administration of the coffee shop:
Don't you want to create more humane conditions for employees? Turn on the air conditioner in the heat?
I came to you for breakfast and instead of the smiling staff, I saw exhausted girls who were already tired of the heat at 10:00 in the morning and, of course, their mood and appearance were so-so.
Either blame the staff sometimes by making a rotation, or reduce prices. Otherwise, you can eat cheesecakes from the freezer in other places.
I supplement the review, because the owners of the Cooking franchise decided to buy a motive to cheat the rating — this will not work. Your coffee shop was not very good and has remained! Change staff or close down
The staff is very slow!! The food is not fresh in autumn. The coffee is bitter. Sometimes I have to clean my desk! and the wait is long((
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Jully
Level 10 Local Expert
April 3, 2024
The entrance area is always very beautifully decorated.
However, as far as employee service is concerned... While we were eating, the girl treated the table, and we felt the spray of the product and an unpleasant smell on ourselves. The cheesecakes not only fell apart, but also turned out to be tasteless. I hope this is a one-time case.…
The place itself is cozy, but the staff is creepy. The two partners were laughing loudly among themselves, they were not serious about customers. They gave an inappropriate comment on the order (they took two croissants with them, to which the girl said, "Will you eat in dry water?"). Management needs to train staff to work with clients.
the coffee is delicious, the girl at the checkout is very sweet and pleasant.
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D. S.
Level 8 Local Expert
September 5, 2024
Sweet cocoa was ordered - unsweetened was made. Having carefully asked about this moment, they offered to redo it themselves. And as a result, pieces of cocoa lay at the bottom, they most likely decided not to stir - as they say, it's served