Usually everything is fine when girls work, but here they chose this particular coffee shop for the sake of service, because guests came and wanted everything to be perfect. As a result, the guys who worked that day just turned away from visiting this coffee shop. Both Americanos were the color of muddy water, as if 1 shot was divided in half for us, by the way, the same taste. In general, the service was disgusting, the guy with glasses rolled his eyes and said that he was alone here, although there was a partner and there was no special load. They waited a long time for the order, asked for spoons, expected that they would be brought with desserts, but they were brought and given into their hands. If I have to visit this coffee shop again, then at the sight of these "workers" I will turn around and leave
I've always generally liked Cooking, but the quality has deteriorated. I don't know, it's the inexperienced baristas, the "simplified and cheapened" recipe, the combination of all this, but the drinks have become just disgusting. And it's not just in this Cooking.
1. Sea buckthorn drink. Where is there, in fact, at least something from sea buckthorn? There's water in the glass, lemon, and spices, so much so that my throat starts to burn, I just don't want to drink it anymore.
2. Double cappuccino. It feels like they're just serving whipped, heated milk, to which a little "coffee water" has been added, which was left behind by someone. That's not even the color of coffee, the color of milk. It's impossible to drink it, after a couple of sips it starts to make you feel sick. It's just money in the trash, and a bad feeling to boot. A double cappuccino should have a double espresso! I'm afraid to imagine what's in that regular cappuccino now, if it's like this with a double.
3. Raf. Previously, it was always soft and delicious, but now it's just fat whipped milk. I would not say that there are big differences in taste with the same double cappuccino, one and the other is just disgusting.
There's a cold bumble on the menu in winter, but no warm one. Apparently, you need to spend too much coffee, you can't fill half a glass with ice and milk.
We used to go to this coffee shop, but after such wonderful drinks there is no desire. The price does not match the quality.
I would also like to note that they have repeatedly refused to provide normal dishes on the spot, referring to the fact that the car is full. Excuse me, but what's with the sink and faucet? Or should I do the dishes myself? If I take a drink on the spot, it means I want to drink it from a normal mug, not from a paper cup. With such drinks, prices, and service, there will soon be no visitors at all.
Both coffee and other seasonal brewing drinks are prepared very well here. It's nice to come in - the baristas are always polite, the pastries are very tasty, the interior is cozy. Everything is as it should be.)
Before writing a review, I decided to make sure if there are any other visitors who are dissatisfied with the staff. It turned out I wasn't the only one. I was passing through Minsk in July, visited this institution just when 2 guys were working, who, I see, have already managed to be remembered by many visitors. Indeed, the service is disgusting. I ordered oatmeal with nuts and banana to take away, decided to wait until it was cooked. I waited decently, then decided to come over and ask if I could help with the cooking. Oatmeal is cooked quickly. To which they replied with some banter that we had called you, we said that it was ready. At the same time, my hearing is excellent. They were laughing so clearly in my face, it was very unpleasant. And if a really hard-of-hearing person came? He would never have waited for an order in his life. It's sad that such people are hired!
Very convenient coffee location. Not far from the parking lot.
Coffee is very tasty and quickly prepared. There are sweets in the cafe, although by the evening the choice is reduced.
The staff is very polite and friendly.
In my opinion, there is warmth in the cafe. A large frame window in any weather creates a special impression depending on the season. I especially like being here in winter when it's cold and snowing. Also, if there is free time, being not far away and I want to start my day calmly, I go to a cafe.
It is also suitable for business negotiations of 1-2 people for informal communication.
One of the most comfortable (in terms of space) Rooms.
But the behavior of the staff can introduce you into a mix of cultural shocks.
Shock 1.
We came in 40 minutes before closing, and the barista immediately warned that she would pour tea only into paper cups. Their dishwasher is already full and they won't be able to wash the cups.
To prove it, they defiantly opened the door in the dishwasher and showed us dirty dishes.
(How often do you look at other people's dirty dishes in the restaurant? :)
The situation was resolved only when the second employee announced with a theatrical sigh that she would "provide an additional service" and wash the cups manually.
Shock 2.
Since the coffee shop is open until 22:00, this (apparently) means that at exactly 22:00 it needs to be locked, the lights turned off, and the staff urgently leave the premises.
With our arrival, the most active cleaning began in the room.
Chalk diligently, from the bottom of your heart, straight towards your customers. Kicking up dust and debris with a broom in the face.
Paul washed just as diligently. 5 ⭐ !
I would like to believe that we inspired the girls to work hard, because everyone who entered the coffee shop still received their portion of a hot drink between cleaning :)
Shock 3.
(Yes, that's right. It will be exactly that).
5 minutes before closing, we were reminded that "staying indoors is not an option for us," and therefore it's time to get out (along with the trash).
The prologue.
They were served by two completely young girls who were clearly born in the 20s. That is, 10 years after the collapse of the USSR, where rudeness in public catering was served as hot as a drink.
Where does this trash in manners, habits and standards come from for those who are "not like that"?
p.s. the girls were warned that there would be a review and did not object.
p.p.s. to the owner of the franchise or the legal entity: the events took place on 19.12.
Minuses:
We ordered the author's drink of the match-peach, only peach was felt, unfortunately. Pancakes with salmon are sad, the fish turned out to be not fresh (as in other cafes for the same amount), it was canned, the expectation is reality.
The serving leaves much to be desired
But there are also advantages)
The latte is delicious, the croissants are fresh!)
It is also very nice and cozy inside)
The service is quite fast)
But, your favorite drink and favorite pancakes really spoiled the mood (
The atmosphere in this cafe is pleasing. It is created by young guys who serve clients at a high professional level. Kindness and attentiveness are the two main factors that constantly attract visitors.
This coffee shop is just a misunderstanding. Starting from the quality of the dishes and ending with the staff. Pancakes with ricotta are simply disgusting, the pancake was made so long ago that it is simply impossible to eat it. Porridge... what is served in this institution cannot be called porridge, it's just liquid snot in a plate. Oh, yes, they also gave a dirty spoon to this porridge, so look carefully at what devices you eat already tasteless dishes with. Match with lumps, teach the barista to do normal, help your establishment. Oh, and the barista himself is nervous, with a disgruntled face. Lattes and Americanos were normal. The croissant and the curd ring are delicious. I don't understand the thousands of rave reviews, this place is not delicious!
It's a cozy place, it's very convenient that you can get delicious coffee in the area at any time. The guys and girls who work there are trying very hard.
Everything is cool, we go very often, we live nearby, but hot chocolate and kinder cappuccino can be made richer))) it depends very much on the "hand" of the barista. The staff is helpful and cool, it's always nice to come in - you come in with a smile, you leave with a smile.)
The young man (alas, he was without a badge) communicates extremely tactlessly, the milk in the latte was below the required temperature, the foam again leaves much to be desired, information literally had to be knocked out of him. Unfortunately, I received all this in return for my politeness and kindness.
The 3 stars are set solely because of the girl who made an attempt to rectify the situation.
Pros: Delicious coffee, tastier than in a coffee machine - a fact. The pastries are fresh and delicious, too, in short.
Cons: For me, there are none, but for those who count their shekels and try to save, it's worth knowing that the prices here are quite high. And so, in general, a cool place, I recommend it
The barista was extremely unfriendly, defiantly throwing cups and equipment, aggressively opening the package. I understand that it's not very good to come 10 minutes before closing, but still, the coffee shop is open until 22:00, and you could have served more politely, especially since it wasn't a big order, just one coffee. I am very unhappy with this visit experience :(
Very tasty coffee, vibe atmosphere, pleasant helpful staff, I will come here again.
The app asks me to leave a few more words. Here I am writing a few words
The place is the most popular in the Minsk-World of all the brews, always beautiful and fashionable people!
But unfortunately, the coffee tastes worse to me than some other brews. An average guy, let's say.
They took off too high on HYPE. Now at the level of a hotfix, only with exorbitant price tags.
Well, since "business" likes to respond to comments, the information is for you: when ordering oatmeal, which includes a banana, I do not think that the banana should be dropped on the floor, and then cut into oatmeal))
I love this cooking
, always wonderful baristas, stylish pleasant music, if you sit down for breakfast - you can watch a lot of owners with pets, the place is charmingly dogfrendly)) like
The coffee shop is cozy, very pleasant and friendly staff. The quality of the brewed coffee depends on the barista. It happens to be very tasty rich coffee, and it happens like milk (I buy cappuccino). As for baking, it is not always fresh. I periodically buy almond croissants and twice they were not the first freshness.
I would also like to include the following point among the disadvantages. The Vark coffee chain has loyalty applications. So in this coffee shop, employees never offer to use it and rather close the receipt. For example, as in another they will ask about it and offer to download it if it is missing.
I want to express my great gratitude to Cooking on Leonid Levin! We come with the dog to relax and drink coffee, there is always a bowl of water, clean, cozy and the barista makes such delicious coffee that sometimes I don't limit myself to one cup. The coffee shop is very bright and there are a lot of desserts to choose from - my favorites are a croissant with cracker raff. Thank you for the kind welcome and the opportunity to relax❤️
The coffee shop itself is spacious and stylish. But, the quality is very dependent on the employee. I ordered an orange latte from the spring menu and they didn't add coffee to it, I left the coffee shop and I just had boiled milk in a glass and a dried orange floats on top)) and it costs 9p for a minute. The price tag is already quite a lot. 9p for coffee is a lot, so now coffee is without coffee))
Here is the most delicious delicious coffee in the whole network. His barista prepares him, in my opinion Dmitry, so he is really a professional in his field. He knows exactly how to set up the coffee machine. I highly recommend this barista)
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Show business's response
A
Adrian
Level 3 Local Expert
January 16
A very greedy and arrogant, intolerant leadership. Setting a goal to stupidly make money. By issuing an overdraft for a cup of coffee, he expels the customer who paid them, refuses to charge the electric scooter, whose battery is no larger than that of a powerbank, allegedly because it consumes too much electricity. What nonsense. This coffee shop has just lost a regular customer. Such an attitude discredits itself. And the coffee here is so-so, too sour. And now let's turn on the logic: the price of their cup of coffee is 5 rubles, the cost is less than a ruble. When a customer comes to a coffee shop, he pays not so much for coffee and cookies as for someone's "house in Italy," but he gets only coffee and cookies, which he gets in addition and for free, they certainly don't have a price for electricity either. So if I come in and pay them an overdose for coffee and I can't charge up, I won't go there anymore. I'd rather go to a place where I can recharge and I'll even be willing to pay a little more for coffee and electricity, and I'll even leave a tip for the staff. Of course, I can recharge at home and drink coffee and grains from the same carob machine at home. But then Varka is not needed either :)
Disgusting place, ordered by Raf, the guy made warm milk taste. To the question: "Why do I have warm milk instead of rafa?", the guy replied: "It's the way it should be, it's made of milk, 20% cream and 16 grams of coffee." But there was no coffee AT ALL!!!! Either set up your coffee machine, or train your employees properly, or don't wait for customers! As a result, the mood is spoiled, money is thrown away, coffee is just in the trash. If it were possible to put less than one star, I would. I will never come here again.
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4
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Show business's response
М
Мария Б.
Level 4 Local Expert
March 16
I always went to this coffee shop for freshly made croissants with stuffing. I went in yesterday, and instead of the previous menu, there are semi–finished products in the refrigerator. The barista has been convincing me for a very long time that a croissant with fish salad and sauce, cooked five hours ago, is no different from the one they make right in front of you. Well, it's funny, put a wet fish on a cut croissant, and see how it feels in five hours. I came here for crispy croissants, not wet ones. It was one of the unique trading offerings of this place. I'm not coming here anymore.
The coffee is the best, there have never been any questions, but the staff... unfriendly from the word at all, rude. "I have to wait; I don't have the change." I will always meet you halfway if the employee does not have any change or bills, but they say in such a tone that they want to answer: "not my problem!" I haven't heard a single polite word from today's shift. And it wasn't just me who "suffered" there, I heard a conversation with several clients.
Excellent service, positive and friendly staff, delicious drinks (especially dimonades). I bought it, came back right after the second lemonade
I recommend it! And we are grateful for the positive
The atmosphere is pleasant, I'm not a fan of sitting in coffee shops, but here both the interior and the visitors are inviting. I love lattes, and here they are soft, just to my taste. And be sure to install the app, and due to the welcome bonus, the first cup of coffee will be free. A little bit about desserts - I've already tried potatoes and lemon eclair, and both are delicious. I definitely recommend it!
The coffee is delicious, the pastries are fresh. Very pleasant service, helped to make a choice. The only thing I remember is that I was forbidden to open a small package (4 pcs) of oreo cookies for coffee, "you can't do it with your own." There is no wi-fi connection
In general, a good coffee shop for meetings with friends or coffee with yourself. The toilet is clean and tidy 💛 despite the disadvantages, I will come back here again, I hope wi-fi will appear, since the network here loads very poorly and, accordingly, the mobile Internet barely works.
Nice coffee shop, very cozy. The staff is polite. Comfortable interior. Warm and delicious. Coffee, tea, sweets. You can eat on the spot, you can take it with you. It's expensive, but sometimes you can afford it
Delicious coffee) The coffee shop itself is very pleasant, the atmosphere is good. The guys did well, they served us quickly. Delicious pastries! Thanks!
It's a very nice and cozy place. We made a delicious croissant and delicious coffee. It's a pity that I live on the other side of the city, I would come here more often💖
The guys are great, they create an atmosphere
Excellent coffee chain, really good and delicious coffee 👌 always nice guys and it's very nice that there is a bonus system)
This cooking is very cozy.
A pleasant and beautiful place where you can have breakfast. Great coffee and honest service! It is very clean inside and outside the establishment. I recommend you to visit 👍
A coffee shop near the house
It is very noisy from making coffee, knocking, the coffee machine is working loudly, it is hard to sit inside for a long time
A meager selection of pastries
Some items from the seasonal spring drinks menu are missing, which they came for from Instagram ads, but they just had to drink cappuccino and flat White
However, the coffee is delicious
Full boarding on Sunday evening
Once again I visited a coffee shop on Levin.
A cozy, beautiful place, but the attitude of the staff leaves much to be desired.
I especially want to note about the use of the VARKA application
(I still want to use the accrued bonuses to others)
When providing an application for writing off bonuses, before calculating the order, the employee did not even bother to scan the barcode, answering with a dissatisfied look that the application does not work. And this is not the first time! The wrong croissant was placed in the finished order, the order was for takeaway.
Minus this coffee shop. This attitude towards the buyer completely discourages the desire to come here.
A super cozy place with one of the most delicious Americanos in town. And be sure to try the raspberry cheesecake! Sea buckthorn (or lime?) Tea is also good