I placed an order on the website (delivery).It's been over 2.5 hours.The manager replied to Viber.At the moment of agreeing on the details of the order and the payment method, he stopped contacting.Ignored messages and calls.At the same time, being online for more than 2 hours.Although the website assures that delivery is possible from 30 minutes.
The application had to be rejected, as the situation required promptness.The man was left without a bouquet . It is a pity to face such a disrespectful attitude.Especially to regular customers.
I ordered a bouquet of Peony-shaped roses for the girl's birthday, the order was accepted on the website without problems and warnings. After that, the manager called back and said that there were no such flowers, but we "Offer you to collect a bouquet of Bush roses for the same amount" and had to agree, which I later regretted very much. The flowers did not last even a day, although all the recommendations for their care were followed. 👎🏻👎🏻👎🏻👎🏻
Очень довольна качеством обслуживания.
+ удобное месторасположение магазина
+демократичные цены
+приветливый и вежливый персонал, знающий и любящий свою работу
Делала предзаказ за месяц. За неделю написали, что нет цветов, которые были в заказе, извинились. Предложили чем можно заменить композицию.
Заказываю не в первый раз букеты в этом магазине. С удовольствием преобрету ещё не один раз.