Convenient location , clean office . The staff is polite, they will always prompt and help. The employees work clearly . There are fitting rooms , there is a convenient table with tools and sockets so that visitors can easily open the package and check the received goods . I recommend it!
I recently started using this Uzummarket service. Of course, it is very convenient, and the goods are interesting and necessary. I ordered it and the next day the goods are already being delivered. The pick-up point is convenient, the staff is attentive. Well done! Thanks for the service! Keep it up !
There is no light in the department for several days in a row (everything works in the neighboring shops at the same time). Employees with flashlights are looking for things in the warehouse. There is either a crowd of people at the entrance who want to receive their orders, or no one, because employees are charging laptops so that they can issue orders. As a result, I cannot receive my parcel for the umpteenth time.
There are no complaints about the staff of the department.
We ordered several things from uzum, we really liked the service, our apartment was not far from the pick-up point and every time we ordered for 1 day we received orders (maybe at other points too) but checking before payment is a cool idea
Clean, beautiful, polite, but when there are a lot of people at rush hour, the staff somehow still works rather sluggishly, everything works faster in Moscow's widleberry, somehow it would be possible to react more quickly. Every time I am offered an installment plan, according to the same scheme, at least to find out my limit or something, I say every time that it is not necessary and you have already offered, but the same thing repeats. Apparently according to the instructions so. It's cool inside, which is good, there is a sofa, children can sit. 2 fitting rooms.
The very point that accepts even when the lights are turned off and served to the last customer, very pleasant staff, there were problems with payment solved instantly
A close-knit team, prompt work, satisfied customers. Fast and high-quality customer service. The specific location of all points. The UZUM application is simple.
I visited the UZUM pick-up point and was very satisfied. The design and interior are very attractive and create a very pleasant atmosphere. The team at this place was very professional and quickly helped me solve all my questions. I will definitely recommend UZUM to all my friends and acquaintances!
Clean, fast, cozy. There are booths.
The staff is attentive. Downtown, there is a place to park your car. The pick-up point is located in the basement. It is crowded from 18:00 to 19:00.
Apparently everyone is in a hurry to get their purchases after work)))
A new excellent service for Uzbekistan, the staff work promptly, are always responsive and polite. We need more points in the city, the ATO has to travel specifically for several stops, so it is not always convenient to make orders.
I received the order at the pick-up point, made the payment on the spot. Then they called me and said that the order status had not been updated because I had picked up the goods without paying. I understand that there may have been a glitch in the system, but the agents could have solved the issue professionally. You need to be more diplomatic with clients and ask the right questions. The impressions were unpleasant.
The location of the PVZ is very good. Clean, tidy, competent and helpful staff.
I use only this item for my orders, but I'm waiting for it to open near the house 🙌🏻
This PVZ has never failed! The staff is sooooo polite, which is not observed in other PVZ Uzum. It's a straight five plus! I am very pleased with the staff.
I just feel a little sorry for them when the sun is burning in their eyes through the glass door! I wish they'd put some kind of film on it
A very pleasant place. It is bright, cozy, friendly consultants, they will tell you everything, explain)
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Ziyod Nazimov
Level 7 Local Expert
July 5, 2023
The customer service is at an average level. I bought and picked up at this pick-up point. The costumers and generally the staff are not bad, but as they say, one ram spoils the whole herd. I returned the product because the seller from the site himself confused the size of the laptop bag. I returned it to the issue point, they said fill out a refund request, firstly, the money will be returned within 14 working days. Secondly, I brought the product safe and sound, I repeat safe and sound, this product was in a rag package. And the fastening rivet was swung before me, after which an employee of this branch tells me that you have spoiled the goods, they may not make a refund, to which I replied. Since when is packaging considered a commodity? Which, after unpacking the main product, is thrown into the trash. Anyway, there are 5 points for the issue, and 0 for such employees who work for you!
Employees are exactly what they should be at such points. They offer to check the product, tell you about the terms of the installment plan and other conditions. It is better to pick up the goods in the afternoon.
An excellent order pick-up point, co-workers are ready to help with questions and are very competent. I often order there. Thanks for the speed of the staff.
located in the center, you can easily park your car, everything is clean and quick service.
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Акмаль Кодиров
Level 8 Local Expert
October 29, 2023
Politely, they will quickly provide the goods and, of course, a little provision with advertising of services from uzum. Clean, a sofa for waiting. In general, not bad.
It is very convenient, you can choose a product and go to the pick-up point, see everything there, try it on and return it if something does not suit you.
The staff is polite and courteous. In general, there are minor problems in the application, but this does not apply to the staff.
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Оксана Михайлова
Level 13 Local Expert
February 15, 2024
In general, the pick-up point is normal. But there haven't been enough employees lately. Large crowds of people gather, the guys do not have time. They stopped issuing packages, which became an additional inconvenience.