A very convenient and cozy pick-up point. It is located in a busy location, next to the Minor metro and bus stop. Friendly and nimble operators. They will always help with advice. Good luck to you and successful activities.
Terrible delivery!!! The application says that the delivery is the next day, no one calls the next day, no messages and apologies, the support service can't really answer anything either on time or for reasons not on that day or the next day. I somehow received one delivery in 2 days. I ordered it on my head again and have been waiting for the third day after payment . It's sad that things are getting worse so fast. The work of the support service is zero. Besides the answer, wait, we are inundated with orders, nothing concrete. If the flow of orders has increased and the delivery service is not coping, then the processes are no longer working. She asked to give the phone number of the head of the delivery or quality service, the answer is "we ask you to wait" After the first case, she did not write a review, but this is already a chronic disease in UZUM. No need to declare then that you can make the delivery on time
Disgusting service, not worthy of trust, very badly let down with delivery on time, if you want to order, do not pay money in advance, it is better after receiving the goods, they are not trusted
A very nice, cozy place! I advise everyone! Everything is fast, high-quality and without unnecessary! The queues are not very long, the service is excellent, everything is clean! In general, I recommend it to everyone! Deserves 5 stars!
Everything is fine, the service and so on. Only now I have more uzum packages than at the pick-up point itself... More precisely, there are none at all. Plus, why is the closing time indicated at 21:00, but the punkline is already closed at 20:20?
There is no service and treatment at all in the opposite branch of the Minor metro.
Obed time is not recorded, I went at 14:11, they returned at the entrance saying come later.
I will not use grapes in the future!
Do not even think about buying household appliances in the uzum market
I was tricked into bringing a broken TV.moreover, they also sold one and a half times as expensive.I paid 5,500,000 .I returned the TV, they promised to change it and they threw me on it now there is no money, there is no TV.Don't make my mistakes.if you buy small things, then you can place an order for small goods.
The best canteen . The view may not be very good, but the food is very tasty. And the prices are quite adequate. If someone wants to eat tasty and inexpensive, you are here.
I ordered it for the first time. Delivery within 24 hours, which is very convenient. I am also glad that the pick-up point is within walking distance. The issue is prompt.
As an improvement, I would like to increase the range of products presented for children's educational games. Add brands: Lifestyle, Mideer, etc
I really like the pick-up point and Uzum itself in general. Everything is delivered quickly, the guys at the point are very polite and friendly. You can safely choose everything sitting on the couch, think about it, wait for a discount, put everything in one order and pick it up at a convenient time. Even if you don't like something, it won't work, you can return it without any problems
Polite employees of the PVZ. Cleanliness at the pick-up point, there is a fitting room. Employees are not outraged when you arrive 10 minutes before closing time😂
Yes, at first glance, the service seems perfect, it's a shell, and what's inside and not competent employees who can't explain what and how else they are trying to be rude, in general, if you want to conclude a contract with this organization on a loan, read the contract carefully in writing and not electronically! Otherwise you will become a victim! Beautifully laid
Everything is clear.
The reception of customers is excellent, the service is excellent, the arrival of ordered goods at the pick-up point is fast.
Convenient location.
It's hard to find fault with anything.))
Personally, I really like it. Everything is fast enough and the product is suitable for every taste and pocket. I know there are newcomers there, but there are those who really love and know how to work with a client.
Hello to Artyom+ Anya
Delivery of goods from the warehouse for more than 2 days. Then you don't have to shout at every corner that for 24 hours. Ordered on Sunday at 6 p.m. There is no product available on Tuesday. We'll see on Wednesday, but I'm not sure what will happen.
In principle, it is very convenient, fast delivery, the range of goods is large. Although the prices for Wilbers are much lower despite the longer delivery time
I do not recommend ordering you from uzum, I ordered 2 products glass and a mini air conditioner, the glass came after 1 Day, but I am already waiting for a mini air conditioner for 3 whole days, I wrote to the bot called the operator 15 times, they learned the word "Dear customer, we have technical problems during the day your order will be delivered" But no, I've been waiting for 3 days, no one helps me! What kind of lawlessness is this? I don't know who to contact anymore. What kind of service is this? Why do you work so poorly with clients? Why do operators get paid at all? So that they would only apologize and not solve customer problems?
The operators do not really help, but only apologize, I do not recommend ordering anything from this platform at all!
It is perfectly organized, everything is super, the order has been received, the payment humo works. Interestingly, there are batteries on the checkout table to check the order.
The staff is attentive, quick and friendly.
The delivery service is fast, but if you have to make a refund, that's the main disappointment. More than 2 weeks have passed since the refund, the money has not been returned to the card. A day later, I call the support service, each operator says that he handed over my message and will definitely be returned by tonight, but these are all empty words! My order is stuck with the status "ready to receive" and nothing happens. Apart from the words "dear customer, we will definitely refund your money today", the so-called call center specialists do nothing. Think carefully before buying back the product, otherwise you will also suffer with a refund!
A pleasant pick-up point. There are several employees who help resolve the issues that have arisen. Everything is clean and modern. The delivery is fast, everything is packed well. I recommend it!
There are always a lot of people, and one employee is poor for delivery, it would be nice to add more, especially since the racks allow up to 2 on each side to add. And so clean, neat, there are two fitting rooms.
2 times they took off money, 1 when I bought something, I think RASVO SISTEMA, the person who answers is contagious, the telphon of trust is also transmitted, in Telegram they get lagmon from the bot to the ear only, now we answer says and the infection gets smashed
The service is in order, they work quickly, but minus the small room, and there are a lot of people. There's no place to drop an apple.
Minus
- if you take a large product, they do not have special packages, you will have to think about how to deliver it
- I returned the product (the glass teapot, I took it without checking, it refused to crack) the money was returned 3 weeks later. Although they promised in 5 days, and then I wrote to them 4 times.
I ordered a scooter. When I picked it up, the manager said you can check everything at home within 10 days. If something is wrong, you can return it calmly. I came home and opened it and realized that instead of the model that I ordered in the box, the old one. I immediately wrote to them. I brought the scooter back in the morning. Now they say 10 days of diagnosis are needed, then something will be decided there. The money was not returned! Do not order.. Don't trust the managers!
I really liked the product, everything is high-quality and profitable, the service is at the highest level, I recommend the pick-up point in 1 day, quickly and reliably, I advise everyone
Almost fast and polite guys. The room is clean and rather big. It is possible to check the product (sockets, chargers, everything).
Be sure to check the product upon receipt.
I put one for your work , although this is a lot .for the second day in a row , we order and bring something completely different .and now wait for the money to be returned .terrible service .never set foot in Uzum again.all this is a hoax
Everything is fine until you encounter a refund. I returned the goods to the pick-up point, but the money was never returned. I wrote, I called, and every time the same answer: We are clarifying the information, please wait! And that's it, then it ends. They haven't returned my money for the second month. Either the staff is incompetent, or the policy is not to return money to customers and pull out of all the forces.
I must admit the location is good the service is fast the orders are handed over very quickly about the prices, but I doubt that they are at the market level, but in any case there is a comfort that comes down to the fact that you can take all the goods in one place