Tashkent, Fidokor Street, 30, этаж 2-4
Uzum bank
Directions
Oybek
207 m
Fidokor ko'chasi
279 m
6 reviews
November 15, 2024
A pleasant, neat, spacious office. To be in the golden square of Tashkent, I came here for lectures from uzum. I evaluate companies based on restrooms, they are always clean and tidy.
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1
February 14
I am extremely disappointed with the work of Uzum Bank. The registration process in the application went without any problems, but the verification turned into a real nightmare. I have successfully completed all the registration steps and submitted the necessary documents, but verification has not been completed, and two months have passed since then. This is simply absurd — the application does not specify a specific reason for the refusal, but instead I just "hung" in uncertainty.
I tried to contact the support service, both on Telegram and via chat in the app, but no answers were received to my questions. When I finally got through to the operator, they promised to help me, but no solution was found. All I got were excuses and standard phrases, as if I were talking to a robot, and not to a real person. Expectations have not been met, and there is absolutely no help from the bank.
Two months is too long a time to resolve such an issue, and this further undermines the bank's credibility. I am losing faith in their competence and in their ability to solve even the simplest problems of clients. Now I have a feeling that Uzum Bank does not care about its users and does not take measures to remedy the situation. I definitely do not recommend this bank!
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6
February 13
Hello everyone. I advise you not to install the application of this bank. Money may be withdrawn from your cards connected to this application. I opened an Uzum visa and secured a card from another bank to replenish it. Bottom line: the money was withdrawn in November from another bank's card, and in February from an Uzum Visa card. Technical support does not have enough experience to help you in such situations. If you don't want your money to be stolen, then don't install this app.
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1