I placed an order by courier with delivery 2.09. They did not bring it, although I paid 30 thousand 3.09. the courier from Chirchik called (!) and says that the order was given to him (!) to deliver it to my address in Tashkent. And he says he won't make it.
I am writing to the delivery service, which is in no hurry to respond and sort it out. In fact, he disappeared from the air for a few minutes.
They claim that I didn't pay. I am sending you payment screenshots.
Now the most interesting thing is, instead of apologizing, the so-called "support" service begins to point out to me my mistakes in messages, instead of sorting out the situation.
The service of the so-called "support" does not really correspond to its name, but generally works disgusting!
I often use the services of this order pick-up point. Everything would be fine, but the location of the PVZ is in an extremely inconvenient place. You can't drive a car to pick up bulky goods. You can't stop along the road, there is a stop sign. It would not be bad if the PVZ was moved to a more convenient place.
Hello. I placed an order for uzum and received it in the mail. The schedule and opening hours are inconvenient. There is no refund or fitting. The card is not accepted. When will the PVZ reopen?
I came to the pick-up point uzum market Nurafshan,ul., Tashkent Yuli,56A today, on August 5, a Girl was sitting at the pick-up point who is very negligent in communicating with customers, very rude and contacting you, please take action because it is very much not convenient, not comfortable, just Rude, we do not come to her house to look at us like this Watch and talk like that
The delivery is fast, the goods are found and taken out immediately. But there is no basic politeness in dealing with customers. I understand there are a lot of people, queues, but when you work with people, and not just with machines, you can teach the staff at least the simplest standard phrases. They behave like cattle
I read people's feedback, I also have such a problem with delivery, on December 28 I ordered goods with delivery home I wanted to congratulate my wife for the new year when placing the order it was written on December 29 to deliver before yesterday I think yes, there will be a gift, 29 did not deliver and after the delay of the goods every day I wrote uzum support they write today you will receive until 31 December is also the same, nothing came, if we they would say we can't deliver to your home today for such a reason.... as a human being, I would have gone to the bazaar and bought another gift, but uzum support assured me that I would receive it today before the end of the day and that's nothing until today, no one called and who can not give a specific answer when the delivery date and time will be,
I agree that those who write about their "customer support" uzum support does not help at all. When asked when I will receive the order, they answer with the template phrases "today during the day" or "sorry, let's speed up the delivery." But no result... I support 100% of them, neither your guide does not look at the feed back.
Such a company has a negative reputation, they need to work on delivery. I won't even give -1 ball
Hello! I do not advise anyone to contact Uzum market, I called to clarify the order, the operator girl picked up , started being rude, gave incorrect information , did not know how to handle customers , I would fire such employees, the operator Nodira 152 operator number
Thank you for the delivery the goods were delivered without damage during the time now there is no place to go, no need to go shopping, no need to look so conveniently Uzum came in and ordered it perfectly thank you very much
Recently, they do not give out packages for ordering, you have to carry them in your hands. The employees of the pick-up point explain this by the fact that they are given a limited number of packages. It's very inconvenient.
The standard point of issue is Uzum, but the contingent is so-so, the room is dusty, there are no necessary tools on the acceptance table, no scissors or anything else
I do not recommend Uzum Market. I ordered the product, the funds were withdrawn, there is no product. We wrote a refund, the money was withdrawn from the card
We couldn't find the ordered product a couple of times. They asked me to come in the evening. But I didn't have time,..the goods were never picked up. Due to negligence, the employee.