Service was really bad. One thing really shocked me when I asked WC, they told me that it was outside the building. But when foreigner asked, it turned out to be that there was one inside the building also. Why do staff treat people differently?
Good day to all.
I was at your office yesterday.
I would like to express my special gratitude
To the manager Sherzod behind the 5th window
He helped me very quickly and professionally.
In solving my question.
Sherzod, Rahmat Kotta kon sizga.
Nice, beautiful building and a cozy office. The only negative, however, as everywhere else in the city, is parking, it is difficult to find a place to park near the office. You have to go inside the mahalla and look for a place there.
The service and staff at the highest level quickly solved my business. I waited for about half an hour. This is one of the main offices of the operator, clean and cozy and large enough.
Class. The service is at a high level. Unfortunately, this is rather an exception for domestic businesses and enterprises. Everyone would like that. The pretties
One of the best branches of Uztelecom.
There are polite staff working there. Everything is great.
They helped me very quickly.
Do you have any questions about Uztelecom, I recommend contacting this particular branch
The review of the building and the review of the operator are different, the building and the conditions for customers are organized as much as possible, parking is available but not everyone has enough space, it is decorated according to a brand book, very convenient and comfortable.
The girl operator, unfortunately, did not remember the name, helped a lot! I consulted, including with regard to the problem of switching from another black and yellow company and new nuances that I did not suspect! In general, it is very professional to make my life easier!
I went, so the operator switched me from Beeline to Uzmobile.
1) There is an electronic queue, but it is made through one place. There is no order. I have P042, and my name is PO61 conditionally. People are shocked, they think that their turn has passed.
2) Everything was filled out, an application was sent to change the operator. Rejected. They asked me to go to Beeline to clarify what the problem is (of course, I have a lot of time). I asked again, did you enter everything correctly? I have no problems. They replied that everything is correct, Beeline is muddled.
3) With curses, I got to Beeline's office two days later. And interestingly, the electronic queue goes smoothly and, oh, a miracle! shows how many people are waiting for you.
4) What Beeline has always respected is the service. The operator said there were no problems, but advised her to approach the older one. The eldest, Anna, it seems, was not too lazy, rechecked everything again, called somewhere, clarified and reported that they had everything good, but the Uzmobile was messed up when the passport data was entered.
5) Arrived at the central office back. There are a lot of people, complete confusion, stuffy. I went up to that person, I say to him: A wise man, you made a mistake in filling out the campaign. And he almost cries because there's a guy standing next to him and yelling at him because his money is flying away, and the operator can't explain what the problem is. More precisely, to convey your idea.
6) Okay, I checked my data, fixed something and in 10 minutes a miracle is new! The operator has changed! That's how because of the smartness of the employee, I lost two days and 50 thousand on the road.
P.S. On the check (speedtest) Uzmobile flies, but in fact I have H+ Internet in my room. Due to poor quality, I left Beeline, but I got excited about the campaign.
Well, in 30 days, if there are no improvements, we will give you a chance to sell. But already at the service level, it became clear that Beeline may have poor quality, but the service is still on top. For 10 years and for yesterday I was convinced.
The reception is not aware of all the actions - as the robot responds, you go there and that's it! At the same time, he does not sit still! If he's sitting, then get distracted!
I liked the office - it was very comfortable, the staff were polite, the service was fast.
A small disadvantage is the lack of parking, which is very problematic for cars during prayers (near the mosque)
This is a very weak company, not only in terms of customer service, but also in the organization of work processes. I am sorry for the money spent on the services of this company.
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ascherath
Level 5 Local Expert
November 13, 2023
So far, it is the only office working until 19:00, and not 18:00, which is very convenient for me as their client, you can stop by after work and solve all problems or get new opportunities. The service is fast, high-quality and polite. Thank you.
I do not undertake to judge the quality of their mobile communication, but when I came to the office, 1.5 people worked from 7-8 racks and a queue of people who are waiting for them to be served. I came to activate the imei of the phone (this office is indicated on the official map on the uzimei website), to which the employees told me that we only serve our customers and offered to buy a tariff from them