A huge empty building in which everything works only on papers and words. Doctors are constantly on professional development, on vacation, or just sick. A shift schedule is also added to this.
1. Online card and coupons. Unfortunately, the application does not find our cards issued at the clinic in the database when registering on the service. There are n number of coupons for electronic registration and for a limited number of doctors. This is the best case scenario. But! Even if you managed to sign up, you still have to come and print out a piece of paper.
2. You should not count on a serviceable terminal. Even if it works, there may simply be no paper in it already in the middle of the day and before closing - you will be standing in a general queue for printing.
3. To get through, you will need to have patience and time. If the stars have formed, then pray that you will be listened to to the end and not hung up.
Do you dream of taking a ticket or making an appointment by phone? - Dream on.
Come by 8:00 (the queue already happens from 6:30) or by 18:00 (the queue starts at 16:00) and fight in an unequal battle for 1-2 coupons thrown in for the people for the next few days or a month.
It's terrible! You have to wait in line for at least two hours every time! There are not enough specialists, I would like to see an order of magnitude higher staff experience!
I called the clinic, explained that my ear hurts and does not hear, they said they would send me to room 346. I come, the woman in the certificate says that two lors are on sick leave, they can't help me in any way, go to the 4th hospital. I explain that I called the help desk, they told me to come to the office, to which the woman answers me, so go where you were told. It is not clear how the help works👍👍
If it were possible to set 0, or better, there are a lot of people, just close the hospital, people sit for hours. There is a catastrophic shortage of specialists. In the infectious diseases department, everyone was rounded up, even with signs of a mild cold, and they also pickle for hours, there is still no electronic queue, although the department has been operating for more than a year.
A good clinic.
The doctors are competent and attentive.
Of course, you will not always hear politeness in the help, but very rudely. rudely. do they talk on the phone at all
An excellent ophthalmologist. He will always accept and help.
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Олег Крайнев
Level 15 Local Expert
July 22, 2021
Horror. To get the 2nd component of the vaccine and the certificate is: (Conditionally) in the 1st office, get a piece of paper and go with it to the 2nd office, where you will be given an injection and sent back to the 1st. There you will be given another piece of paper and you go to the 3rd office to get the seal. Next, go to the 4th cabinet for a coupon in the 5th, where they will apply for a certificate, which you will receive the next day in the 6th cabinet-checkout!!! And this is despite the fact that rooms 5 and 6 work in different shifts, i.e. you will not get into them on the same day!!!
SIX offices are engaged in such a difficult job and at the same time the clinic REQUIRES two dozen doctors to work???? There are no words. (good ones).
There are both pros and cons. On the plus side, if you took the ticket, then you will come and get to the doctor at the right time. But according to the general queue, this is a terrible horror, people are inadequate! It is better not to get sick at all at such a difficult time and be healthy.
There are no patients in the clinic, and there are no queues for my arrival either. The time is 17.10, Friday. I went to the 135 office to extend the attachment... And oh my God!!! It suddenly started to be carried out strictly on schedule!! On Friday from 18.00 to 20.00!!! The girl is very busy with her phone, and naturally she did not accept me :)) What is difficult about giving the client a form and then picking it up?!?! Will the crown fall??? By the way, there is no schedule on the site! And they were always attached at any time!
To get an appointment with a neurologist, you must first take a ticket from a therapist. Further, the doctor Nozdrin-Plotnitskaya, cannot really explain anything according to the results of the ultrasound of the BCA, everything is fine, treatment is not necessary, but for some reason the Head of the department at the hospital prescribed ultrasound treatment. AND THE DOCTOR NOZDRIN - PLOTNITSKAYA is doing well. I do not advise, the doctor is not competent in his work!
On 25.09, they took swabs for covid, gave a phone number to which you can find out the result, the number of the infectious diseases room. I've been calling since the second day, no one picks up the phone. Why give a number at all, if medical workers themselves have to report the result. It's a complete disgrace.
There is no worse polyclinic. There are 7 people in the queue, you wait 2 and a half hours for your turn. Half of the specialists are not there, so decide for yourself how and where you will pass. The card is constantly being lost, half of the information is missing from the computer. Horror.
There are absolutely no good doctors! One or two offices are working from all over the corridor.
More and more, I just hate this place, even there are no competent people on the certificate
Good, big, its own stomatology, X-ray, fluorography. There are few specialists in the area of pre-medical examination and epidemiology - very long queues.
There are few doctors, therapists, paid services are indicated, but there are none, long queues. On the plus side, new building, lots of elevators, super staff
As a person who is served by a polyclinic built in the last century, I envy the people who come to this modern building. In addition to the functional layout, it has a convenient environment. There are no narrow corridors creating a crowd, modern elevators, lots of light.
I hope the medical equipment in it is also up to par.
The worst polyclinic that I have ever seen , starting from endless queues to any office , ending with the fact that it is not clear how they give out tests and the like , there are also no necessary doctors, go look for a fee
Not bad and not good like everywhere else. But it was much worse about 4 years ago.
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Кристина Павловская
Level 3 Local Expert
April 25, 2022
It's just terrible. I sat for two hours to see a urologist. The nurse came out and disappeared. The doctor just sat in the office, then went with the patient to the next office and also disappeared for a long time. To the question of whether it is possible to enter, the answer was received: You will probably be called!!! What do you mean, PROBABLY? Terrible treatment of patients.
Many thanks to the gynecologist Uladys Valeria Igorevna and the nurse she works with (unfortunately, I did not find her name on the website)! They were accepted without a ticket. I was practically in a hysterical state: they took me in, examined me, calmed me down, and wrote a treatment. Thank you!!!
P.S. score 4 because there are always no coupons at the reception.
I can't get through to the help desk, no one picks up the phone. They said that the appointment with the therapist starts on the 9th for the second half of April and it is not possible to get in. Well, I'll take the tests from the assistant and what to do with them..There are no doctors, I understand.
I've always wondered - why build huge polyclinics if there are no doctors in them?
It's like an automated system- you take a ticket with a number before the reception, and you sit there.... Until it occurs to you to give up and ask, does your system work???