I would like to SINGLE OUT the "specialist" vr. Ophthalmologist (det.) NIKULNIKOV! The sediment after the reception remained for a long time! We got there initially in the direction of her, everything seemed to be fine for the first time, but immediately after hearing which clinic we were from, she indicated her dissatisfaction (Which I think is inappropriate and unprofessional) , then gave a referral for diagnosis, scheduled an appointment and wrote the date and time at the bottom, and says "go to the diagnosis at the appointed time, and later to me "
At the end of the reception, the baby began to act up, which clearly inconvenienced her, and she said in her squeaky voice, "they say we don't like such whiny kids, who is crying here?"Let's move on!
We went to the diagnosis, but please note that I was everywhere with an infant on the issues of the eldest son!
And so we go to her appointment at the appointed time at 19:45, we arrived at 19:00, the office is closed, I go down to the registry to clarify, it turns out they had the first shift and they tell me to come tomorrow afternoon ! I come back with the children the next day, I go to the office. And she tells me if there is no ticket, there is no reception! I show her the papers , to which she replies, "Well, yes, my mistake , I made a mistake with the number , but I shouldn't have gone ," And we had to get a prescription for glasses! And she says, "take the ticket from the pediatrician and come"
This is such insanity , the corridor is empty , there is no one , she made a mistake in time and already , as if on principle , said to come on a ticket ! Why is it impossible to write a prescription humanly, it won't take long, as an apology! This disgruntled person clearly has no place in a children's clinic
With a very delicate and painful problem, 09.09.24 I came to the reception, which was conducted, as it turned out, by the head. the department. She did not see anything critical and refused to provide a sick leave or a certificate of light work, only gave a referral to the 2nd GKB to a narrow specialist, not urgent (an appointment for October-November). During the day, the condition deteriorated significantly and I had to see a doctor again in the second shift. As a result of the inspection, he confirmed that the problem is serious, but because the head himself. the department refused to provide B.L. in the morning, he also cannot without her consent.. At that time, she was no longer in the department. They invited two doctors (I don't remember the position), allegedly the VKK. We conducted a survey and inspection, and asked them to wait outside the door. As a result, the provision of b.l. was also refused, citing the fact that LITERALLY: you have an exacerbation of a chronic disease, in this case it is not allowed!!! To my remark that there are no chronic diseases in my chart, I was answered: IT'S COMING. And this is only on the basis of an examination, an oral survey, without the conclusion of a narrow specialist and with a one-time referral to a doctor with this problem in 2020. They did not give me any certificate that I had been to the doctor or the conclusion of the VKK.
I had to arrange at work at my own expense until the end of the week, on a paid basis, to make an appointment with a specialist (85 rubles), who corrected the prescribed treatment. And yes, in the extract from the medical card that I took on 09/11/24 before the appointment, from 09.09.24, there is a diagnosis of a chronic disease. How's that???? It is so quickly possible to get a diagnosis, with an exacerbation to wait for critical consequences ...? Where to turn if such a mess...
Free medicine means that if you need something from it, you have to suffer! The queue for coupons at 7.00, a bunch of directions to different offices, where there are 70 people in the queue before you, and who also come up at about the same time. But I missed it - to the end of the queue! Someone is trying to lose your documents, then the shift is wrong, then someone is on vacation or on vacation. And so it is in everything! There are a lot of difficulties and nuances... I have to rush and dodge. But when you go through this epic quest, the effect is amazing! An indispensable school of life, I recommend it
I had an appointment with Kirill Olegovich Ginko, a dental surgeon. Very friendly attitude. I was afraid to pull out my wisdom tooth, but everything went great! Thank you very much!! I would like to see a commendation written out to him) There would be more such doctors in free medicine.
I would like to express my deep gratitude to the dentist - therapist VADIM GENNADIEVICH SPIRIDONOV for his sensitive attitude to patients, attentiveness, advice and professional approach to treatment. Dental treatment is performed expertly, accurately, thoroughly and painlessly.
Thank you so much for your kind human attitude, and also, thank you so much for your dedication to your work!!! You are a master of your craft, and your hands are golden!!! Sincerely, Lena Kuchinskaya.
The clinic is after repair. Everything is clean and beautiful. Quality of service- they try, you will not please everyone, as everywhere in public places.
I visited the 36th city polyclinic and was generally satisfied with the level of service. I rate it 4 out of 5. The reception is conducted by appointment, which significantly reduces the waiting time. Among the advantages, it is worth highlighting the professionalism of the medical staff: the doctors are attentive, competent, ready to explain in detail all issues related to treatment and diagnosis. The nurses are also polite and helpful. The premises of the polyclinic are clean and well-maintained, which creates a pleasant feeling and additionally adjusts to a positive.However, there are some points that need improvement. For example, some departments have noticeably outdated medical equipment, which may affect the accuracy of diagnosis. I would also like to see a wider range of services in one place, so that I do not have to apply to other institutions for specialized research.In conclusion, the 36th city polyclinic is a reliable medical institution with a high level of service. I hope that the shortcomings noted will be taken into account and eliminated by the management in the near future.
I want to thank Natalia Andreevna Khamitsevich and Tatyana Ivanovna Prokhorchik, a doctor. The doctors are just great, the relationship is very good, they always listen, give recommendations and are attentive to their work. My child is being monitored by these wonderful doctors!!! I am very grateful to you. Living on Rotmistrova 14, I have not regretted for a day that we got to these wonderful doctors.Once again, thank you very much. You are the best doctors.
A good clinic, courteous staff, everyone is attentive to the problem and the request. I wish the staff good health, grateful patients and well-being. The people who provide services are very responsible and important. thank you.
I would like to express my sincere gratitude to Nurse Natalia Andreevna Khamitsevich and Dr. Tatyana Ivanovna Prokhorchik. Experts from God! They will always listen and prescribe the necessary treatment. And just wonderful people! If only all doctors were like that!!!!
Excellent polyclinic! Excellent service.I would like to express my great gratitude to Simkina Nadezhda Petrovna.! For professionalism, for a sensitive attitude to patients... Also a separate respect to the head of the therapeutic department (Sokolova Anna Nikolaevna and the entire therapeutic department)For professionalism, for attentive and sensitive attitude to people
Well, it's not bad, but there is something to work on. I've been to clinics in other cities. There is a separate children's and adult wardrobe, everything is together here. Children's department: pediatricians work in the same shift in neighboring offices, it is not convenient, it creates a very large crowd of people in the corridor. I would also like an electronic queue to work for them. I especially want to mention the ECG cabinet of the adult population, it's just 10⭐
06/20.24.I applied to the polyclinic to have a fluorography for a fee. The certificate said that today the working day ended at 12.30, come tomorrow 21.06 from 14.00. I arrive, go to the cashier, pay and again they tell me in the certificate that the working day ended at 12.30. Come back on Monday! The impression was that the employees of the 102 office, "draw" the schedule for themselves. The personal time of the visitors is simply priceless.
I haven't visited this clinic for a long time, but the other day I found myself in it. To be honest, I experienced some cultural shock. After the overhaul, the clinic looks very good. It can be seen from the details that they did a great job - equipment, grounding, doors. It seems that only the walls remained, and everything else was changed to a new modern one. And the walls are plastered and painted. In general, everything looks very modern, I have not seen this in our usual clinics yet.
There is not much to say about the services. I applied to the clinic for a small paid service only - it was done quickly and efficiently.
The clinic has a new renovation. Everything looks good. But there is one fat minus. There are no normal specialists from the word at all.... There are always queues. And there is one polyclinic on a very large territory. There should be at least two of them in Shabans. Children's and adult. Then it would be possible to cope with such a flood of patients.
I took a general blood test on February 1.I took a ticket for the electronic queue at 8:45. There are 100 people in front of me.I went into the office at 10:10.I really want to ask the administration of the polyclinic:"How did you come up with the idea that children under the age of 10 go without waiting in line?Do they need to go to work, or do they need to be held in their arms while standing in line for 1.5 hours?Sit yourself at least once under the office during the reception and see how the flows from the two queues go.At the same time, listen to what the patients in the queue think about your innovations. Children under 3 years old without waiting in line, as it has always been, is completely understandable. But what you've done now is an absolute mess!Maybe you should already give a benefit to teenagers before they reach adulthood?
Excellent polyclinic, especially after repair. Excellent equipment of the dental department and qualified dentists. It is worth noting the high expertise and professionalism of Dr. Ivan Pavlovich.
The clinic is disgusting. We've been at the surgeon's since 9 a.m. today and still haven't been there. Although the ticket was for 10.00. The reception is just terrible.
I want to say thank you to Sokolova Anna Nikolaevna, who heard that something was wrong inside me and sent me for an ultrasound of the heart and from that moment everything began. Thank you so much for your kind heart!!!! You are actually a doctor with a capital letter. It is not possible to hear more than one bad word from you. You can always listen and help with advice!!!! May God grant you health, happiness and that all your wishes be fulfilled and issues resolved!!!!
Thank you, Anna Nikolaevna, just for what you are!!!! You are a super person🌞🌞🌞
Awesome
The best clinic in my life. Now everything has been repaired, cleanliness is in order.
All doctors are very pleasant. Take care, they will always tell you how to do it better. And you can say they take the initiative.
Thank you To All the staff!
From the age of 3, the child was registered with strabismus by a pediatric optometrist Nikulnikova. All the doctor could do was prescribe glasses once a year. A year ago, we moved to the district, got to the Minsk Regional Children's Hospital, where they explained to us that now only surgery will help the child. The child is 11 years old. Since we were 3 years old, we've been wasting time on glasses. It turns out that there is a hardware treatment for strabismus. Non-surgical. And it helps a lot of children. And with doctor Nikulnikova, we just lost so many years...
I visited the surgeon today. Doctor Dudova, I really liked the way she conducted the examination, helped me lie down and get up. She consulted and prescribed medications. And special THANKS to the nurse. She treated my wounds so carefully (realizing that it hurt me), as if I were her mother. Girls, THANK YOU so much!!
I don't come here often, but I will note that updates and fresh repairs are a plus. The organization of the space and ramps has become much more convenient.
I visited this clinic not long ago. The necessary doctors passed quickly. The doctors are polite and attentive, they do their job well. There are very polite nurses in the adult treatment room
I don't even want to put one star. Pediatrics is a separate world, doctors just sit on chairs for show. I didn't come to my site, wait for my doctor, but she's on vacation for a minute.... To find out the results of the analysis, the pediatrician's answer, I have small children today. And I don't have any children, I just came. I have no words, of course, this does not apply to everyone, but most of them are on this list. Until you start fighting with them, there will be no sense.
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Карина П.
Level 7 Local Expert
October 17, 2024
I can hear pneumonia, but take a picture in 3 days.
Their X-ray room is over, I can't figure it out?
There are no questions about the clinic itself, they have very cool therapists Buka, Shekhovtsova and Putilo, and the head of dentistry.
Rating "0" there are no coupons for a traumatologist, they are accepted primarily only by coupons, I sat from the very morning with a broken leg until the evening without waiting in line and went to work on the night shift!!! The managers at work were shocked!!!
An ordinary polyclinic , cosmetic repairs have been made, there is no traumatologist, and the surgeon is on advanced training. There is also a periodic problem with coupons, well, in principle, as everywhere! But there are also advantages polite and friendly staff, always happy to help!!!!
As long as the child is small , everything is fine , there are no queues on Tuesday . It's more difficult with the older one. But the staff is adequate
The sediment remained . In the polyclinic , the rules are the same , but not for the prompt solution and relief of the patient 's problems . To solve a banal question , you need to go through a very difficult path of contradictions .
We love our clinic, we ask you to return the pharmacy, you go from the reception, everything was in place, and nearby, the doctor prescribed, you could immediately buy.Fluorograph and X-ray, traumatologist! In winter and during the pandemic, it is very important!Our staff and specialists are good.!
I have been to the clinic twice and each time I met very polite staff. The clinic was neat and there were no crowds of people in front of the offices in the corridor.
Krasotskaya Olga Vyacheslavovna !!!)🌼🌼🌼Thank you very much and bow low for your hard work, professionalism, warmth and cordiality.💫💫💫 I sincerely wish you health, well-being in all spheres of life, a peaceful sky above your head, and prosperity!
The clinic after major repairs is just super. The specialists are basically normal, but I would like a slightly better attitude. Long waiting queues are annoying. There are not enough more specialized specialists.
Wonderful, helpful staff. Many special thanks to the deputy chief physician Svetlana Mikhailovna, who helped me a lot with advice and support. Thanks to the doctor from room 103 (pre-medical office) for your understanding and support. You sincerely help and empathize with people. There are different situations in life, but thanks to you, your help, I did everything on time, I managed to arrange all the documents. thank you!!!
The clinic does not have the most basic, fluorography is still not being done, many other examinations are also needed, you need to travel all over the city.When will the changes take place????