Excellent service station for Fords, I applied for Ford fusion, there was a problem with the internal combustion engine, the piston fell apart, the guys repaired my internal combustion engine in a week, did everything turnkey, issued an order, punched a check, everything is fine! After 8k, one trouble happened, the stove started to work poorly and the antifreeze was leaving, the garage was over! I thought well again (
I decided to go back to the service station to take a look, as a result it turned out that the pump was out of order, a new Italian pump was being installed, it flowed, and the stove was extinguished. We did a diagnostic of the internal combustion engine at the service station - everything is OK with it, just in case, we checked with an endoscope, did a crimping, and replaced the pump - all these works were done for FREE, despite the fact that the warranty has passed. Thank you very much for your responsiveness and for not leaving you in trouble one-on-one, I recommend it to everyone ONE HUNDRED!
I hope this review will wash away a little of the "beautiful" Instagram and, in general, the decorated reviews ...
I chose like many reviews, found it on Instagram, looked, liked the guys, I think they are rummaging in Fords.
I arrived at this service station, began to communicate with the master receptionist, explained the reason, I say I need diagnostics, no more..
The master immediately began to sentence the engine to capital repairs and indicated the average price of this procedure in the region of $ 2500-3000 (depending on the severity of the repair), began to praise how much they repaired such engines, and that you can even not make a diagnosis, but immediately prepare $. I insisted on my own and asked for a diagnosis, and then we'll see.The price of the diagnosis was announced 200 rubles. that's where we stopped, I left the car for diagnosis.
The next day, the master calls and says in surprise everything is OK with the car (it did not work out to dilute for capital repairs ...), this gas pump makes brains, come pick it up.I came to pick up the car, asked for a photo of the endoscopy of the cylinders, to which they replied, "SO EVERYTHING IS SO GOOD THERE THAT WE DIDN'T TAKE A PHOTO, WE ONLY DO IT WHEN SOMETHING IS BAD."......that is, I pay for an endoscopy, but they can't even provide me with a photo.....okay, I think it's okay, everything is so good, then the price of 350 rubles is announced to me.....I'm a little shocked to say "From where such a price, yesterday it was 200 rubles"they answered me "What DID YOU WANT, THE DIAGNOSIS WAS NOT SIMPLE, WE COULD NOT FIND THE REASON FOR a LONG TIME"of course there was nowhere to go, you could argue there for a long time, but I just paid for the "diagnosis" if you can call it that and he took the car....as a result, they sentenced me to a fuel pump, which I had been waiting for 2 months to order.After replacing the fuel pump (of course not from them, because they would have been ripped off for who knows what...and you didn't unscrew the bolt there, but we didn't have a key, etc., etc.) the problem didn't go away, it turned out to be easier)..the problem was a malfunction of the injectors.....although I told the master about the injectors, maybe it was the injectors, they laughed at me, were surprised, and said that during the entire repair time they had never encountered problems with the injectors on these engines.
I also found out if they could update the Sync2 navigation, to which they replied, "WE DON'T DO THAT, BUT IF YOU WANT, WE CAN FLASH IT, BUT YOUR Sync2 MAY GO OUT FOREVER WITH A BLACK SCREEN."..and what is the meaning of such an answer????That is, everything is beautiful on Instagram, you do everything, you fix everything, but in fact there is no sensible diagnosis, no good software....Here is my personal experience of contacting this service station ...
And the cherry on the cake is that they even gave me a 10p discount)that is, the diagnosis was at 360p).....
So if someone goes there, immediately prepare money for engine overhaul)😂
I would like to mention one fact in the work, if you come with one problem, they will definitely solve it, but in addition, I suggest something else that they find in your car. As for the price, the only thing that comes to mind is how you can find cheaper things on the market, or ... And here you pay, the guarantee, the attitude.
I definitely recommend it
Quickly and efficiently. Today, in my opinion, the best Ford brand service is in Minsk, and maybe in the Republic of Belarus. Very competent specialists in both electrical and mechanical parts. They tell everything, show it, coordinate all actions with the machine in detail. If necessary, I will only contact you here for repairs and maintenance until I change cars. I recommend.
I changed the oil in the automatic transmission and internal combustion engine. Promptly, efficiently and kindly. At the same time, we examined all the car components. I also changed the speedometer scale earlier. Thank you.
I would like to express my gratitude to the car service for the prompt and high-quality solution to the problem with the electrics of my car.
The list of faults was very impressive, but the specialists quickly figured out the situation and fixed all the problems. Professionalism and attentive attitude to customers at the highest level.
I will recommend this car service to my friends and acquaintances. Thanks for the great job!
I contacted Ford Explorer 5, check the oil level in the automatic transmission and make Russification, everything was done quickly, showed how to use it, told and showed everything, there is a waiting room and coffee) I highly recommend the Ford repair specialists
To begin with, we called the person and agreed to come to the diagnosis with an "endoscope", they said the price would be 120 rubles. I'm coming, there was another master receptionist (not the one we talked to on the phone)I left the car, told about all the moments and problems of the car, in response they gave a partial correspondence diagnosis, then they began to praise themselves what "professionals in their field, that they repaired more than 150 engines, that they understand them like no other and everything like that." They said that with this diagnosis, everything will become clear what to do next. Before leaving, I decided to ask again the cost of diagnostics, his answer is 200 rubles, I'm saying that they said 120 rubles on the phone ... He answers, but what difference does it make, 200 or 120 ... In the end, they agreed on 120 rubles. They send terrible quality photos after a few days, where it is not clear anything from the word at all. To the question of what further actions and the price of the question, they answer: there is "probably" a replacement motor (a screenshot of the correspondence from below). A few days later I came to pick up the car and there were already 2 master receptionists(who recorded it on the phone and the second to whom the car was left).We talked about engine repair and decided to ask the cost of capital and at the same time both call the amount
One calls 6000r, the other 6500🤔
And after that, they said it was unknown whether they would be able to do it at all due to the supply of spare parts (although they initially said that they would do everything without any problems). In general, the result is as follows:
One hundred are trying to just blindly make money on people (so to speak, on a sucker) by throwing some amount off their heads from above. I do not understand who they serve in principle, based on their situation and faced with this for the first time. I do not advise contacting them for serious repairs, changing the oil, maybe yes, but no more…
I was looking for a worthwhile service station, I found this "Excellent" according to reviews, which can help and repair. And as a result, it turned out that it turned out…
After searching for a few days for a hundred, I found ANOTHER best HUNDRED in Belarus for fords, I'm not afraid of this word. The car was repaired in 2 full days. They repair cars like on an assembly line, quickly, confidently, promptly, without excess water, as it was here. I will not write the name of the service station, so that they do not think that the competitors decided to write a bad review.
I turned to this car service on the advice of a friend and was very pleased! The masters can be seen with a lot of experience, they always kept in touch by phone. Thank you very much, in the future I will only service my car here
I am shocked after the first visit. The staff immediately refuses to undertake basic repairs, which took 1 hour for another service station. I fell for an interesting Instagram. I am very glad that I did not become their client
We applied for the Russification of Ford Explorer 6. There were also problems with the electrics. Experts found the reason, quickly eliminated everything. All additional work that was revealed after the diagnosis was discussed over the phone. Employees confidently answer the questions asked. Good fast service. We did not regret that we applied. The service was chosen based on reviews.
This is not the first time we have come for help. As always, excellent service, everything is fast and high quality! The guys will find a solution in any situation and will do everything possible to fix or make your car better. Great mood and excellent service! I recommend it!
See original · Русский
1
Show business's response
dzmitr
Level 12 Local Expert
May 23, 2024
A gorgeous place! It's an opening for me, as is the American auto industry in general. First, I sewed the car system into Russian, then returned to change the entire set of consumables. Chasna was pleasantly surprised, given all the past long experience of visiting various service stations: everything is clean, everything is neat, my work was taken to do literally upon arrival, although I pre-typed for the sake of politeness, as a result, they quickly decided, I did not even leave the station myself. The consultations were exhaustive, the communication was polite and humorous in its place, they even tolerated my idle chatter in their room. I really liked the organization of the process as a whole, where the car drives a local one, one-time key rings with a number on the keys, store the history of visits for subsequent maintenance. In short, the level))
Thank you guys!
Yesterday I came to the Ford Fiesta, it didn't start after refueling, they made a diagnosis, replaced the sensor, today I checked, everything works! It's just great.
I drove the car. He said the problem: Vasily did everything efficiently, quickly and inexpensively! The diagnosis is super. We even found problems from pursuing service stations that do not understand) the bonus is customer orientation) I drove the 2nd car at midnight) I left it and did everything myself!
I came with a problem, I left with two.
Poor-quality work, plus a disgusting attitude towards the client's car. The rear bumper was removed by simply throwing it on bare concrete ( as a result , scratched corners )
They refuse to admit the mistake , saying that these are all small things.
The result of the visit: one chip was washed, the second was connected, the main problem with parking sensors was not completed and was not identified.
Plus, there were parking sensors bought in vain, wasted time searching for them.
If you still choose this service, carefully monitor the quality of the work and your car.
Excellent service. The owner is also working, trying to make everything right. Of course, he doesn't have time to do everything himself... it's not the first time I've applied. Of course, I'm already waiting a long time, but I'm sure we'll fix this car too. Then I will definitely add a review. For those who write all sorts of heresy, I want to call for adequacy and always look at what they give. Take photos of cars. And not to demand the unreal. In this service, they really won't throw you away and will try to help. The main thing is not to make a fuss. Be polite.
Excellent specialists, any repairs are high-quality and on time
See original · Русский
Show business's response
Валерий Рязанов
Level 2 Local Expert
February 7
I was passing through Minsk, the shock absorber support flew and the brake caliper began to wedge. The guys accepted and repaired it without imposing too much. Special thanks to Alexander Yurievich! A competent and intelligent specialist.
I haven't been here once in the last couple of years. Russification and repair of Americans by 5+. Quickly, clearly + contract and warranty. I recommend.
A controversial place.
I came to update the software in the car.
What I didn't like: Rude communication and obvious dissatisfaction from the receptionists.
You get a rude answer from the master to any question.
The amount of work did not correspond to the agreed amount in advance, although the front of work did not change.
The only specialized place in Minsk where you can check everything on electrics in American cars, work with serious equipment, Russification, tuning the behavior of cars, and THAT. Cash and non-cash payment, cards are accepted.It's a great place.
Two 2019 Audi cars were Russified. Everything is working fine, even the road maps are being updated. Competent specialists solve various tasks quickly and efficiently.
Very cool guys, I handled my Chevrolet Malibu car, a car from the USA, it was damaged by water, it was made elsewhere, but there were flaws that prevented me from living, parking sensors were buggy, the lights on the dashboard were on, fixed everything during the day, found spare parts themselves, and also serviced the car, did THAT. I recommend this service
Ford Explorer 6 . The guys did their job clearly. I thought the box was broken, I brought it to another service station. The car stood for 2 weeks and was told that the problem was not in the box, but in the engine control unit. I brought it to usaminsk, everything was done quickly and efficiently. The problem was in the gear selector. Saved my money and solved the problem + did some more little things in addition. Thanks! Next time, only to you 👍🏻
We handled the Ford Escape 2022 car, we ourselves are from Polotsk, an electrician broke the pillow block in Polotsk, malfunctions were fixed in the service, all errors were cleaned, Russification was made. The atmosphere is pleasant, there is a recreation room with air conditioning and a payment card, the best service for fords!!!!!
A car came from America without an adaptive cruise distronik, a distronik turned up at a good price, but as it turned out later, it does not fit the restyling. I went to the dealer, charged a cosmic sum, went to other guys, also deaf. I came to usaminsk. We quickly looked at all the nuances of the car, so that later we would not do extra work, and I would not pay for it. We clearly outlined the situation, found the detail ourselves, and voila, I have a working adaptive cruise in a day. The guys are great, they are professionals in their field. For further expansion, I will contact you in the future)
Thanks for the prompt help. We dealt with the Ford Explorer 6st after the jambs of "super" electricians who could not figure out the wiring of the front bumper for more than a month. It was done in a day. Plus Russification with navigation. To all the sixth explorers, just come here!!! Don't look for adventures!
I came for Russification and replacement of the Ford edge 2019 sel. By prior call. It turned out to be a day to day. We did all the work in an hour! As quickly and efficiently as possible. It's just super!
Extremely negative repair experience in this workshop! The promised amount of work was not completed, what was done was done very poorly, with broken fasteners and scratches on the plastic parts of the interior and the multimedia display. And most importantly: they had to restore the triggered safety cushion, but as it turned out later by chance, they simply deleted the error and did not put the new pillow in place!!! I found out about this after the bucket where she was supposed to stand just fell apart and fell off) Well, plus, they did not return all the replaced parts with the words "they were not there originally"
See original
6
1
Show business's response
Е
Евгений Кузьмицкий
Level 4 Local Expert
March 27, 2024
Not coming there is already disgust with the service. They write one thing on the website, they say another on the phone. Russification was needed, I called, they said right away, we won't even take up your car, there are a lot of hemorrhoids, you need to remove and solder, then suddenly they call an obviously inflated price so that I myself no longer want to go to them. Although, as you said yourself, there are "three words", nothing complicated, but we don't want to. Well, okay, I found it elsewhere, it was done efficiently and at a good price.
Everything is very sad, the director is not a business person, there are three queues, there are no guarantees, everything is in words. The service is too problematic, what they say is not done at all. Apply only for flashing and configuration, but not for repair and restoration of the drowned. The official GM program is there, the electrician is fumbling, everything else is just like that..
I turned to Vasily for help, helped perfectly, made updates to the box in my Ford, it's like new, it works well
See original · Русский
1
Show business's response
Антон
Level 12 Local Expert
July 20, 2023
Russification of Ford Edge 2019, autorun with a key, removal of errors by pillows!
Everything is great! Great service. Special thanks to the head Vasily for the consultation and a very comfortable waiting room! Prices are in an adequate range!
Excellent service station! I go to solve all questions about electrics and firmware only to them. They helped out more than once. They work quickly and efficiently. Good luck in your work and grateful customers.