I like being served there. There are no queues, it's cozy, everything is on time. Everyone is polite. Once a year I go through the checkout with pleasure.
I'm disappointed. I didn't get to know the positive aspects of this medical center, so the review will be purely negative. At work, I had to make a medical book, as I was told by 2 offices (therapist and fluorography). The contract was signed with this organization.
"Go go there, 2 offices, it will take half an hour." Okay
Thursday. 13:30
At the reception they said it won't work today, come on MONDAY. (what? And since when is Friday a non-working day for us?!) Then I corrected myself, saying that you can check with a doctor in the basement. Okay. I go down – there is no doctor, at lunch. Class. I'm sitting waiting for the end of lunch just to find out what time and when to approach. Well, that's just the function that the registry should perform👍 Thanks to the girl doctor for not waiting for the end of lunch and took ~ 13:45. She said that it would be possible to approach tomorrow (i.e. on Friday), by 9:00 so as not to wait for the therapist and undergo him and a fluorography.
She mentioned that it would be possible to pass the flyura now, but the time is already 13:57 and she takes up to 2 hours. (ARE YOU KIDDING? AND THEN WHY DID I WAIT IN THE BASEMENT IF I COULD PASS THE FLYURA RIGHT AWAY?!🤬)
Friday. 9.00
At the reception I am informed that the doctor will not be (For a long time), you can undergo a fluorography for now. I am undergoing fluorography, they immediately inform me that the results are after 16:00 on the same day. Okay, I go back to the registry, the girl tells me that she can't tell when the doctor will be, "WE'LL CALL YOU!". I've been waiting all day for someone to call me. THEY NEVER CALLED!!!
Monday. ~9:40
I go to the registry, as usual, they clarify the data, it turns out that the medical book is not ready, and the fluorography will be ready ONLY TODAY (is this the one that should have been ready on Friday at 16:00? Hmm, apparently I don't understand something...)
"Can I get a therapist now? - No, you need to go to the therapist when the fluorography is ready"
(That's how, a strong statement! I wonder what it's connected with?)
Bottom line: admission to work (2 doctors - 2 offices) has already taken me the 3rd (and I feel, not the last) working day. 4 times, FOUR times, CARL! I ran to them to go through two offices and EVERYTHING IS NOT READY YET!!! THIS IS A POSOOOR. You are the worst medical organization I have ever encountered.
Just the most disgusting performance of their duties!Okay, I went for free because of work (but it was not provided by UROMED for free, it was PAID by the ORGANIZATION). And so, in private, you take money from people, and not small. Your prices are not much lower than the Pearl or HIPPOCRATES. But the attitude towards customers is simply disgusting! Don't value people's time at all! Why do I have to run 5 times just because your incompetent employees can't accurately inform on time and call on time? What kind of mess is this?
If it wasn't for work, I wouldn't even go to you. And after such an experience, I will never go at all and recommend you as the worst choice in our city. 1/10.
(1 point for the fact that the girl took 15 minutes before the end of her lunch, although she was not obliged to)
It is not surprising why you have the lowest rating on Yandex among all clinics.
It is attached to this clinic, something in between, the main functions are performed, but it is very difficult to get through sometimes it is not even possible, those people who are at the reception desk and on the phone do not have time, either busy, or they will answer and ask to wait a minute in total you can wait for 30 minutes and never wait, pediatricians do not I really needed to make a referral to the center for motherhood and childhood in Astana, we took all the contacts, recorded everything and did not call, we already went ourselves. I will not change much of the review thanks to the FGDS specialist and the surgeon, after the operation in the city hospital, the surgeon came to remove the stitches, the surgeon, a good specialist, studied my discharge, asked questions very attentively to the patient, warned me about possible complications, told me how to adhere to the regime so that everything was fine.
I like. There are certainly queues, but moderate ones. I got attached in 2020 and I don't regret it. The pregnancy was also here. Ultrasound, tests are free of charge. The results of the tests can be viewed in Damomed.
What's happening? Why can't I get through at all? I called 20 times in a row, the beeps are ringing and they don't answer at all. How long will it last? The time is 17:13, I don't think there are so many patients
It's a terrible clinic.. The reception desk is busy in the evening.. they always have to swear when they want the wrong thing at all
See original · Русский
Ева Гольская
Level 3 Local Expert
July 25
I came to undergo a paid medical examination, but after the rudeness of an employee in the 101st office, I changed my mind about doing it. From the very beginning, this employee shouted at me, was annoyed, but at the same time she could not give a specific answer about the timing of receiving honey. books. I haven't encountered such rudeness in a long time
Well, what is it that they always have the Internet. To get a referral to narrow specialists, you need to sign up and wait all day for the reason the Internet is hanging. Can't they change it? Olga Vladimirovna, you were so responsible at the 1st polyclinic. They reacted to every complaint about what happened to you. Have you always been on the list of patients
There is one thing I like about uromeda, you don't sit for hours, you don't wait, you can freely do tests.There is always a record, the doctors of Uromeda themselves call to warn about the record or it is necessary to undergo screening, to get the vaccine
Excellent clinic, attached for more than 7 years, no complaints.A good-natured and highly qualified team, all on time and on time, all tests, if there are no specialized specialists, are sent to other medical institutions.
The new midwife Jeanne is not a professional in her field, not only is there no gynecologist there, but the obstetrician also responsibly turns to her work on pregnant women. So I went to this Jeanne with the threat of pregnancy , and she looks at me and says "what now?", she asks me what to do now!!! 🤦🏼♀️. Since I'm pregnant for the first time and I don't know some little things, of course I ask her if she doesn't want to work with patients, she just sits warming her chair .
I do not recommend it, minus 100.
I was delayed for 5 minutes. The neuropathologist refused to take it. To the director: think about the service, otherwise the doctors who come will close the clinic for you.
The second day is waiting for a pediatrician for a 6 month old child. Negligence at the level of God. The calls are answered that the doctor will definitely come. Well, well
A good medical institution! The bad thing is that the staff is constantly changing, the workers don't want to stay there, the doctors take only 2-3 hours, then there are nurses who don't know much, they have to wait for a sick leave for 2-3 days
You can always quickly get the necessary doctors, very quickly I always collect the necessary certificates here. The attitude towards customers is acceptable.
Very good service from the staff, queue by appointment. At the reception, everything will be indicated as it should be. The techniques are high-quality and fast.
Dear management of the Uromed Medical Center!!! PAY ATTENTION to the reviews. That's horrible. There are a lot of complaints about the staff who work on N.Nazarbayev Street