The first impression was worse than reality due to location. But the hotel itself is very good thanks to employees and almost all services are on the high level (cleaning, kitchen, hospitality of reception). Indian food for dinner was delicious!
The only 2 things I didn’t like: windows on swimming pool are very dirty and it reflects on perception; bad organised transfer to the beach (Kite beach without infrastructure, cafe with wifi) and not enough numbers of transfer (difficult to spend 3,5-4 hours at the beach. The only one option of coming back to the hotel)
This is the perfect hotel for business people, not for tourists.
Of course, this is an urban type of hotel. And what do many people want when they plan their vacation 10 minutes from the center?)))) The interior is modern, the staff is very cool. The breakfasts were excellent, and fruits, and vegetables, and vegetarian, and several types of cheeses, sausages. In general, the choice is amazing. You always leave the table full. The pool in May was really on renovation, but I was happy to go to a nearby hotel, which is located 50 meters from the Urban. The transfer to the beach was every day. At 9.00 the bus was always waiting for tourists near the main entrance. Cleanliness is also on the level. Cleaning every day, shampoos, conditioners, shower gels, several towels.
2 types of coffee, 2 types of sugar, tea in assortment, several bottles of water, napkins - everything is for you at your first request. What are those who book a 3-star hotel dissatisfied with? What else do you want to see?
The view from the main entrance is gorgeous. The Buj Khalifa is visible both in the afternoon and in the evening. Taxi is not a problem 24/7. Near supermarket, pharmacy, spa salon. I was satisfied. 3 weeks flew by like one day. They also saw off smartly. Always help, always with a smile, always at a good level
It's all good. Great room, good breakfasts. A great compliment to my wife's doctor! The best I've ever met. The only issue was with the water in the shower, they couldn't adjust it to warm in any way. And by location, you know, to the metro by bus, as well as to the sea.
We stayed at this hotel for 7 nights and 6 days.
We had half board (breakfast and dinner included), the food is very tasty. I liked the whole hotel very much. Except for the shower stall in the room, which was constantly leaking. This was told to the administrator on the second day of arrival (who said that the master would remove the damage) . In the future, the problem was not fixed((( There is a recreation area on the roof with several pools, a Jacuzzi and sun beds))) A wonderful gym.
There is also a transfer to the sea departure from 9:00 to 12:30. On the fourth day of arrival, the driver was 30 minutes late, despite the fact that when we arrived at the beach, he did not compensate us for the time of delay, and also said that the departure would be at 12:30 (he was very lucky that I don't know English well) and he was again 30 minutes late picking us up from the beach. The bus driver picked up people from our hotel and from the hotel next door, there are more and more people, it is FORBIDDEN to go standing. On the 6th day, we learned from the hotel administrator that it was necessary to sign up for a transfer to the sea in the evening and only those who signed up can go, very irresponsible on their part. Many people simply did not fit in, due to the fact that the hotel administration cannot organize two buses or one large (((
When resting in this hotel, count on the urban type of rest, there is no transfer, everything is on your own, the location is far from everything. Led by the beautiful view from the pool, which at that moment was closed for repairs (about which there were no warnings), they gave an alternative to go to the neighboring hotel of their network, yes, not bad, but then we would have shot three stars at once or not at all. Cleaning the rooms every day, but for 3, dirt is not particularly visible because the hotel is still new, not killed. The overall impression of Dubai is gorgeous of course, the sea is just a delight, even though it was not the season.
Cannon, convenient location and a view of the city.
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Екатерина Юдина
Level 5 Local Expert
April 17, 2023
A cool hotel, the rooms are clean and bright. Separately, I would like to highlight the buffet. Each dish is very tasty. Everyone is polite and friendly. Towels were changed every day, bed linen every third day. Kite Beach is 15 minutes away by car. There were only positive emotions from staying at this hotel
Very cool design, the staff is very polite, communicated in English.they are cleaned every day.the food is very good.on the roof there is a swimming pool and a Jacuzzi with a view of the center.
A chic hotel, the location is only a little far from the metro and from other interesting places. But here the price tag is several times cheaper for the level of such a hotel and food
It is inconvenient to get to the center, metro and beaches. Good breakfasts, comfortable rooms. Some of them have a good view of the Burj Khalifa.
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Буянов Евгений
Level 11 Local Expert
January 14, 2023
Clean and modern rooms, cleaned every day. Very friendly staff.
There are no problems with water, as in other hotels.
But it is located in the slums. The location is not convenient.Accordingly, it is not very safe if you want to walk down the street in the evening.
Of the advantages, there is a supermarket in the next house.
Breakfasts, by the way, are very mediocre, it is better not to take.
Cheated with breakfast, when extending the reservation stupidly removed it without warning naturally. The rooms were not cleaned. The location is not convenient if you are not ready to rent a car or travel by taxi.
In general, considering the cost, I was not satisfied.
If the cost of living is not taken into account, then in general it is not bad.