I would like to express my sincere gratitude to Natalia Vladimirovna Golub, the chief specialist of the Pension Assignment Department. I addressed the issue of registration of an old-age pension. There were difficult questions about the paperwork that require a decision through the court. Thanks to Natalia Vladimirovna's high professionalism, sensitivity and responsiveness, all issues were successfully and quickly resolved . I would like the work of such a highly qualified specialist to be appreciated by the management.

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Виолетта Кремез

Level 3 Local Expert

I ask you to inform the management of this institution about the absolute lack of professionalism and disregard for citizens, specifically concerns the department of refunds for diapers and diapers. The employees of the 16th and 17th offices are more concerned with their tea/coffee mugs and communication with each other than with the questions of the citizens who come to them. We have repeatedly applied for a refund, and each time experts come up with new and new little things and pitfalls, then the check is not like that, then the handwriting is illegible. This time they refused, because they needed the original marriage certificate, although a copy was also suitable for previous times. They claim that this is illegal, but for some reason no problems have arisen before. They didn't even warn me, although they came and called before that. A person is forced to beat the thresholds of this institution, because they cannot give all the information completely and immediately.

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Виталий Петрик

Level 3 Local Expert

It is completely unclear why this organization is called a Service, because when you visit it, you see something completely different, that you have to serve them.Treating visitors like cattle.The impression, whether it's to the director, I came to bow, to beg for an advance.Reforms are definitely needed here, with a change of specialists.

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