It is simply not possible to get an appointment the first time. The security at the entrance does not know the answer to half of the questions.There must be an administrator at the entrance who will direct you to the right office.And there won't be such a mess as is happening now.

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Светлана М.

Level 3 Local Expert

At the entrance , an employee is needed who would be able to coordinate the visitors at least a little , and even better, so that he could advise and help to figure it out .

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Анна Шевченко

Level 13 Local Expert

Awful. Three months ago, my mother applied for a pension, they gave me three numbers, none of them answered. It's such a job, right?????? A person has to go there from Rostov for 5 hours, 5 hours back for 2 hours to stand in the heat in a traffic jam at the border to find out the result? Then close this pension on the Guard at all, what good is it if you don't find out the results and can't get through to the phone. Teas and coffee are probably the only thing they do there if not a single number has been answered in two weeks

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