The work is terrible , people are not competent , rudeness , a messenger is sitting at table 16 ,doing nothing ,gnawing seeds , transferred to table 16 , the man could not and did not want to help , asked to write the number of the PSC , said I do not know , I am a pensioner and it is difficult for me to find , and even more so ,I do not know the city well , the attitude towards people is simply amazing , because this is their job , just a complete lack of humanity , indifference , empathy , there is no place for such people to work in a sociome , I chose such a job , be polite !

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Мафтуна Шерматова

Level 4 Local Expert

It's just awful. Starting from the premises, ending with the service. To get a ticket, you stand in line for 30-40 minutes. To get to an employee, you sit in line for more than an hour. The employees are not particularly busy, they just don't want to work. They sit and chat among themselves. The document is drawn up incorrectly. This is precisely due to the fact that I was distracted by "gossip" with a colleague. It is necessary to discuss clients and colleagues. I have to come, take the ticket again, and wait. And the second employee works through one place. He does not ask for a phone number so that SMS can be sent there, so he has to come 100 times and check the status of the application. 19 window where you can check the status of the application did not even bother to enter the number, but immediately says that "for consideration", again, I wanted not to be distracted from a conversation with a colleague. And it was only after I made it clear that I noticed all this that I bothered to check. Not a government agency, but some kind of bazaar. Considering that during the initial visit, one of the employees (window 10) had a conflict with a client, and the employee yelled at the whole hall, hitting and threatening that she absolutely did not care if she was complained to higher management. It can be concluded that chaos and impunity are going on there, so employees have no customer orientation. I have the most terrible impressions of this organization. Step aside.

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