I want to leave an even review about this company!🥰
To begin with, they found a comfortable place for me according to my wishes! The managers are very polite and customer-oriented! But the best part is the drivers, which is very rare ! I was traveling from Lugansk to Moscow ! Evgeny and Vitaly, thank you so much for such a comfortable ride! Very friendly and kind men, from the beginning of the trip they set a positive attitude) Vitaly kindly helped me and the lady with the child to move the luggage across the border, which was very unexpected and pleasant ) I would like to note that such shots are very rare, and they need to be appreciated ! Thank you for a comfortable trip and pleasant impressions ❤
I want to tell you about the miracle carrier and the miracle managers of the Unictrans company.
We bought tickets to Moscow from Lugansk online 10 days before the trip, with a child, I specially ordered seats, as a result, upon boarding the bus, they say that our seats are at the door, the manager responds to my indignation, does this sometimes happen, I mean???? It happens????
I bought and paid for tickets, seats, and the managers decide, you see, to transfer us with the child to the door.
It blows terribly from the door, the seat does not fold out, I got sick after this trip.
I advise you to think many times before contacting this carrier and managers, I do not know what word to even call them.
There is no limit to my indignation.
How many years have you traveled with this carrier and this attitude is simple. Where is the service going ...
bottom and bottom in relation to the people who apply to this office.
First, the time and place were moved to the day of departure. On the phone, to my question why I was transplanted further, to another place, the girl sharply replied, "So, either you eat, or I'm crossing you off the list!". They didn't take us to Shchelkovskaya. The bus broke down, we stood in the Tula region for 2 hours. Another bus did not come for passengers! They were seated by the passers-by, at random. Many, like me, bought with the expectation of arriving at a designated station. The chairs creak, everything is old. And it would be okay to have an isolated case, so this happens regularly. There are just no words, horror!!! If it were possible to put less units, I would