An incompetent bunch, a disgustingly stupid service.
1. I made an application for Internet connection, waited a week for a specialist to come and say "there are no more free nests, we will not connect you" and left, all the neighbors have Internet, I do not, although I am in Yerevan, why it is impossible to know this in advance is unclear.
2. I sent money in advance to activate the tariff, but it turns out that they need 10 minutes to activate it, as if they manually activate it. As a result, my money was debited and the tariff was not activated, I had to pay 2500 AMD extra for this stupidity.
3. The application does not display the current amount on the account, while I was throwing money, they were debited, I had to throw three times to launch the tariff.
4. After activation, there were 83 drams in the account, and they also disappeared.
5. At least once a month, the Internet crashes, if it rains, it also crashes.
It's a shame for our country, and such a level of service.
This Ucom operator's salon is the closest to my house. I have been using the services for 5 years now. The staff is always friendly and meticulously answers all questions. I make payments online, but I had to do a lot of operations - take a new number, transfer a number from another operator to Ucom. And all the operations were done professionally. I also took my smartphone from this communication department after the employee's detailed information. I had to wait in line once in 5 years. Thank you very much to the manager for the well-coordinated work and the staff!