Faced with trouble and deception: TIRAET @tiraet_pmr service center.
➡️Order - refilling of the cartridge (calculated the amount of 85 rubles).
As a result, without warning, the cartridge parts were replaced in the amount of about 150 rubles (+about 94 rubles refueling total 250 with a tail). ❗Important❗- I did not ask, I KNEW that the cartridge was OLD, I refilled it many times in the Hi-tech service (but the hi-tech service moved from the beam) I had to go to the Range.
The woman who takes the order immediately indicated the price - refueling 85 rubles (plus or minus).
As a result, the "gas station" allegedly goes into repair - arguments - it's better for you, but I don't need it! Employees claim that refueling is a service.
No, refilling the cartridge is REFILLING, they found a defect-they called and warned, and maybe the cartridge is dead at all (maybe I don't need to repair it, it's easier to buy a new one).
When my car is refueled, the fuel filter, pump, etc. are not replaced.
Next, the employee who was on shift on 4.10.24 at about 11:00 took the cartridge and left the door with the words "put something for him already." No, I need my old, poorly functioning cartridge, but with my parts. I think that the employee who allowed himself this expression positions @tiraet_pmr extremely poorly. In any case, be careful at the service center
, this is a very easy way to pump money out of your pocket, and they use it without shame.
Very poor customer service, ignorant staff. I never heard an apology. I ordered it through their online store tiraet.com a sound card, and paid for this product through Agroprombank APB-Online. I come to pick up the sound card at our local Tiraet store located in Dniester, and they tell me that the order is placed on another person. I'm shocked! It turns out that these imbeciles who are in Tiraspol and are responsible for making online orders made a ridiculous mistake. They changed my middle name in the order. After an hour of proceedings and calls to the head office in Tiraspol, the local manager from Dniester still solved this problem, since this is not the first time I have been shopping with them. After this incident, tiraet (with a small letter) fell to the bottom in my eyes. I hope I won't shop with these amateurs anymore. All hope is now on Hi-Tech LLC.
Come to the store on the Beam, they poured antiseptic on your hands at the entrance, almost spilled it, I had to take a sip, the guys are giving their best 100%, an adequate director, it's not a shame to go on a binge with this :)))
The attitude of the staff is disgusting! We prevent them from enjoying their lives. Buyers are not considered people, although they exist at our expense. They didn't even consider it necessary to respond to my written claim. It's good that there are other home appliance stores in the city with attentive and polite staff, and their online trade is ten orders of magnitude higher.
The worst place to buy equipment. Almost the only place where you can find fakes and counterfeit goods.
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Валли
Level 3 Local Expert
August 4, 2021
Firstly, the site constantly freezes, even the sellers themselves talk about it. The goods ordered in the online store have been moving around Transnistria for WEEKS! Parcels sometimes arrive faster from China. Sellers are talking on the phone half asleep and deaf. The service SUCKS!!!!!!!
I liked it! I bought a TV there! In installments! The sales consultant explained and organized everything (which, in principle, is not surprising). But I wasn't lucky enough to win anything in the prize draw...
the worst company selling household appliances.lazy, ignorant and profoundly unprofessional staff.they don't know how to work with clients, and the management doesn't give a damn about it.It 's time to close them long ago .
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Show business's response
gidler4uk
Level 6 Local Expert
August 29, 2021
A good store with good service. I took a lot from them.