I strongly do not recommend Turon Telecom. In my five months of experience with this company, I have encountered complete unprofessionalism and deception. We installed the router, assuring that it is the best equipment on the market. Today they came and said that this router is of poor quality and needs to be replaced with a new one. This is clear evidence of their incompetence and inconsistency in customer service.
A very terrible company, I regret that I joined! Whenever they turn off the network , they don 't pick up the phone , they don 't explain the reason for the shutdown , I 'm mostly silent about the speed .
A terrible office, I do not advise you to connect this provider.I will write some reasons why.
1. Incompetent illiterate operators who know nothing except the prices of tariffs and accordingly will not help you in any way.
2. The Internet itself is very weak and does not pass its speed tests.
3. Failures occur very often, so if you still connected this provider, get ready that your Internet can be turned off at 3 p.m. and at 12 p.m.
4. You will wait for a wizard who is alone in the whole city for more than a day, there will be no operational work on your Internet failure.
I live right next to the Turon office. The connection is terrible - 1.5 MB instead of the 50 stated in the tariff. Last week there was no Internet for 5 days. Terrible provider.
It's just terrible.
I used to set a tariff of 10 MB/sec
And On the phone it showed a maximum of 1 MB/sec
I thought the tariff was bad, I changed the tariff the same story, but a little better in a place of 30 MB/sec
I get 1-2 mb/sec and then if I'm lucky!!!
A week ago, the operator called and said that there was a problem in the system or something like that
They said they would finish the repair on the same day
Do you think anything has changed?
No, it's just a bad Internet 1-2 MB/sec
Instead of the promised 100 MB/sec, you get 50-55 MB/sec killed at night
We like this provider. I was in the office only once. I went with a problem that my husband mistakenly paid for another room. The girls quickly decided everything.
Responsive staff the bosses are constantly here to control everything.
they always solve the problem promptly and even call and ask if there are any more questions, etc...
The very first, most correct and honest provider.
The only thing that makes 4 stars is that payment methods are not available everywhere, it would be convenient if they make payments via PAYNET,Apelsin, etc.
And so on the score of speed, all five stars deserve it. We hope that they will keep the quality and speed.
The only normal provider in Samarkand, other providers have never taken care of the quality of the Internet quality provided, they only drive to the PBX to force the fitters to go and shamanize over the wires and at the same time the effect of good work does not last long as the cunning fitters after a short period of time throw you on the line for worse so that they would run after them again and they asked to improve, of course, not for free, but Turon installed and THERE are no problems, once he was himself, but with whom it does not happen, the technique sometimes fails, but this is forgivable))
Very polite guys!
I spent my childhood in this courtyard. My grandmother's apartment used to be on the site of this office.
We wanted to see how things had changed and went to the office of this company. We were greeted by very good-natured staff and showed how beautiful everything had become here. Others might not have let you in. Good luck to you guys and thank you for your hospitality.
Paydet is better than nothing, the connection is certainly not stable, it constantly jumps, as a result, I get less speed than at the tariff, there is no technical support. But as soon as it is possible to switch to TPS or uzonlay, I will do so immediately. I give an assessment for the fact that at least they ran a cable to our house.
The neighbors and residents can't go into the entrance, the office is a mess they need
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Ильхом Мирзаев
Level 13 Local Expert
June 28, 2022
They do not give the declared speed, and in winter there are frequent breaks, the eternal excuse there is no light in some house before us, although we have electricity...