As if I got to the USSR, I even tried nostalgia, with carpets and paths, I think there is even a highlight in this, go back to the past, I got a room with a rounded balcony that could be improved, put air conditioning, even if it would be more expensive than the rest, there is not even a fan in the hotel, it was stuffy, I wish them prosperity,and at least gradually install air conditioners or at least fans, good luck to you
the service leaves much to be desired... the rooms are normal but they stink of a cigarette. prices from 5000 tenge. The suite is 12 thousand tenge, but it does not differ much from the standard room.
The hotel is located near the old automobile bridge. Room prices are reasonable. The hotel has a buffet, with reasonable prices, but without room service. The room offers a beautiful view of the illuminated new automobile bridge at night.
More like a barracks than a hotel.
The beds are narrow with mattresses that I remember from my last stay in 1998.....
I was the only one with the mask.Administrators and security guards were without masks, although there is a strict announcement.
The room has cold batteries, despite the fact that it is raining and snowing outside.
I didn't find a rug in room 210.
The linen is not tucked in and washed....👎🏽
I can't even call it a hotel. Yes, the rooms are warm, it's hot, but that's it. They settled next to the students. There's been some kind of fuss in the corridors all night. The bed is dead, the pillows are a piece of fishing line wrapped in a ball. Shower!!! It's just beyond words. It's scary to take off your shoes in the room. It's as if the laundry is not being washed, but simply shaken. In general, the room has only negative impressions. Oh, yes, but the backlight is perfectly visible from the street - "Welcome, kind people!"
Hello! Everything is fine, the person is responsive! Clean linen, there is a buffet, flogging. I go there twice a month and there are always rooms. The location is convenient! Of the disadvantages, the mattresses are old(!
Judging by the previous reviews, I expected the worst. For the price of 5,000 thousand tons. Quite decent. New plumbing. Just spending the night is very acceptable.
The quality of service is zero. There has been no repair since the time of the scoop, it gives a taste of vintage, but it was not done on purpose, but simply for economy. The towel had a hole in it. The shower is just a hole in the floor without sides, the water does not go away, it is impossible to go to wash in crayfish not then for 10 hours. I do not recommend visiting.
There is no complaint book. There is no consumer corner, so it is impossible to view the details of the organization. The administrator is rude and does not provide any information.
I greet all the guests and residents of Semey city, I have been traveling around the Republic of Kazakhstan for many months, and now the time has come to visit Semey city, I stayed at the Tourist hotel complex, I will tell you that in this hotel there is very weak, you can say low customer service, one thing I liked was that clean bedding, but otherwise everything is very It's bad. The reception staff is very helpful, even in the morning when I decided to rent out the room, giving the keys to the reception staff who is on the ground floor, I was answered in a rude tone so that I took the room keys to the room where I stayed on the 7th floor. I was shocked, because I travel a lot, but no one talked to me like that. And one more thing, the interior of the complex itself is very old, the elevators from the time of my grandfather, coolly speaking, are very low!
Hello! I would like you to reduce the amount of payment for accommodation for students!! What is it for both adults and children, students, one price per month of accommodation is 14 thousand 100 tenge!!! It's terribly simple, I'm a single mother, I can barely pull the strap!
There is Wi-Fi, but it does not work. There is no air conditioning. mattresses need to be changed. cable TV does not show all channels. there is one plus, the beds are always clean and white
- Disgusting shower and toilet. There's not much to eat in the cafe.
+ Good cravat and snow-white pastels, which are rarely found even in expensive hotels.
The rooms are good, but the service is 0, especially the receptionist is very rude, she is the manager, wrote complaints, but no action from the authorities!