The Tourist Hotel in Astana left only positive impressions. The cleanliness and order in the rooms immediately create a feeling of comfort, and the polite and friendly staff makes your stay comfortable and pleasant. The administrator is always ready to help with any questions, which adds to the advantages of this place. An excellent combination of affordable price and high level of service. I recommend it to everyone who is looking for a comfortable place to stay in Astana!
One of the best hotels! I admire the neatness and cleanliness of the space, the bed, the toilet room. There is no pathos in the interior, everything is laconic, in the style of minimalism, and the color scheme is very warming. The prices are as reasonable as possible. The location is as comfortable as possible. I will become a regular customer of this space.
Convenient location, city center, parking is available! Cleaning is constantly carried out! We are renting a room! There is an Internet connection! Clean, tidy!
The refrigerator wasn't working in the room because it wasn't at the outlet at all, and the extension cord hadn't been brought in 4 days. In general, the hotel is cheap both in terms of price and interior, with no simple service. They asked for the garbage to be taken out for 2 days, and eventually they were evicted -the garbage was still in the room.
There is a branch of Aiplus here, a very good course in education and training in the Niche, in the Russian Academy of Medical Sciences
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Арсен Ааа
Level 4 Local Expert
October 7, 2024
I don't know about the service, I just go to the iPhone. But cleanliness... The elevator is not very good there, the atmosphere is also so-so. The food is delicious, they say. The interior is old-fashioned, and even there, when you enter the hotel itself, there should be a door that opens by itself, but it does not work. The choice is yours!
The Tourist Hotel, used to be the Abai hotel, currently does not want the best, on the 4th floor the windows are blowing and it is very cool., it is whistling windows. and so the cast-iron battery is warm. It is necessary to carry out an audit and create a service.
We lived in a so-called "suite". The room is large, the 2-bedroom bed is large, the mattress is huge, orthopedic, the back was literally high at night. There is a TV, a small refrigerator and a combo bathroom with a shower. Of the cons: the cleaning was so-so, the floor was dirty, someone else's hair on the carpet and blankets, weak lighting in the bathroom + the door did not close on the latch (they have this problem in many rooms, as it turned out).Water outages marred the 4-day stay.
I stayed at this hotel. The rooms are not bad, the place is very convenient, but the lack of water bothered me. I understand that this is a common problem, not a hotel, but the sediment remains. As it is, the hotel is not bad. Comfortable beds, comfortable temperature.
It is necessary to make repairs on the 8th floor, the location of the hotel is convenient, near a shop, exchangers, beautiful streets. The food needs to be a little better for tourists. We believe in you.
I didn't think that clamshells were practiced anywhere else... And the coolers are all empty, the furniture is in places with broken doors, one blanket was not carried. Of the advantages, the portions are large.
I stayed for a day in a Suite. One name. It's not worth the money spent. A regular room. The bathroom is equipped with a sewer system. In a word, disappointment.
They turned the hotel (already not new) into a hospital for Covid. I had to "get acquainted". They took out all the hotel furniture and installed two-story beds in a cramped room (10-12 sq.m.) of 3. Thus, it turned out 6 (!!!) recumbent places. Furniture made from old remnants of chipboard (it looks like from slops, or abandoned buildings... they were assembled from various materials used repeatedly. It looks terrifying! Surely the administration of all this action also reported for furnishing furniture and received money for it. It's creepy. As for the organization of the isolation process in this hospital, the food (in bags) was delivered on a dirty old Lada....some model, from which a sleepy, dirty very young man came out, took out a medical cape, took a bunch of packages from the dirty trunk and carried them to the "hospital", losing some of the packages on the asphalt (for which he returned on the way back). The food was disgusting (however, I'm sure someone got paid for it, as for a good set lunch). In general, it is a necessary measure and everything looks appropriate.
We flew from the Ecb to a corporate party in Nur Sultan, everything was agreed and organized for us, we liked everything and it wasn't expensive, for a large number of people it's the best!
The service is terrible. The rooms are not cleaned. The staff are not qualified, the accountant is not qualified, they do not know how to communicate with guests. There is no cable TV. Wifi is very weak. In general, everything is terrible.
The rooms are good. But there is no service from the word "absolutely". The rooms are not cleaned. The staff are "cattle", they do not know how to communicate with guests. There is no cable TV. Wifi is very weak.
We lived in a double room. The dishes on the table are dirty and sticky. The bedside table has a broken handle and the bedside table is covered with chewing gum. There are no covers on the beds, it's not hygienic. The food in the dining room was simple but delicious.