The place isn't equipped with proper shelves to accommodate the huge number of packages. There's no space for customers to sit till they get their parcel.
Some employees don't treat parcels gently, I've seen an employee throwing packages on the ground.
The phone specified in the contacts is turned off, the phone sent by SMS cannot be reached either, the subscriber is busy or turned off. I had to go to the warehouse. It's a mess, we barely found the packages. Everything was searched manually, there is no accounting. The request to give a phone number for communication was refused, they say they get too many calls outside of working hours. In general, there is no service.
To continue: I issued a refund of 8 goods, the courier arrived at night, took the packages, wrote down the return number on a piece of paper, did not give any receipt document and left. The topic was written that they would refund the money for 2 products, since 6 others were not found. As a result, there is no money or goods...
The order was not delivered from the subject. Order status: The package has been delivered. The phone is out of range. I see everyone has the same problem with this company. In the Mirabad district, another company is engaged in delivery and there are no delays, polite couriers, fast delivery. Tell me, did someone go to the Tujjor express office? Does he even exist?
I did not delete my previous review. I received the package. It turns out that on the 16th there was a notification of receipt on the site, and I received it on the 25th. So wait. You'll get everything