I came to their cable in June, refused Internet services, left only cable. I asked where to pay, they replied to the same personal account. I paid there as well . I 'm crying here , I see the money is not being debited , I started calling them there . They say they turned off the cable for non-payment . Well, how about non-payment if I'm paying? Pay on the wrong account, the operator says, come and write an application for transferring money. I took a taxi and arrived . They say I needed to print out the payment receipts. I say, why doesn't the operator talk about it? Do I have to run around looking for where to print it and pay money for it? I ran to the store, printed it out, and wrote a statement. I paid 10 thousand tenge for Caspi and they had to transfer 8000 tenge .All this has been going on since December 13, cable has not been working. Today I'm calling again, they say your debt has been disconnected. Well, as a debt, if I paid 18 thousand, she ran away and put the phone down somewhere. Then they call back and say you need to come write an application for connection. What kind of statement? Why wasn't I told about this on December 13th? I'm in the hospital now, how do I run? Well, then why do they tell you cable? So do you charge for this? What kind of employees are these? How much does it take to shake your nerves because of their incompetence? In civilized countries, everything already happens automatically.
The worst provider. The quality of the Internet connection leaves much to be desired. To be honest, I don't understand what kind of services they charge such prices for. Not only does this data not correspond to reality, but it may also not work due to weather conditions (wind, rain, snow, Venus in Jupiter), in general, something like that. There don't seem to be any questions for the staff, but it seems that there are, well, those who laid communications, antennas, traps and everything like that. Unfortunately, there is no good analogue.
The usual TTK office is conveniently located, you can easily get to it.Now, however, the cash registers have been removed and therefore they have become online, this is bad for those who do not know how to use online services.It was easier for me to go and pay at the checkout, too.
terrible Internet and the same cable, it's still a real success to get through, in the call center they answer my questions "we don't know" but who should know.
they turn off the Internet for 2.5 days, turn it on for a couple of hours and turn it off again, apparently they do not want to recalculate.
Okay, when the wind was strong, the wires broke, I understand, but after that did you do repairs on snot? why, after a couple of weeks, you have some kind of "breakdowns" again and there has been no Internet for days, this is some kind of nightmare. one of the worst Internet sites I've ever used.
cable is terribly lagging, it's impossible to watch, when I got through, they said "well, it's like that for everyone" well, cool, but then why do I pay for cable if I can't even watch it in the absence of the Internet?
complete nonsense, a terrible company, I strongly advise not!!!
A great company, we have been using their services for a long time. Polite staff, how many times I applied, problems were always solved promptly. The staff are all polite, non-toxic
They turn off the Internet all the time, although we pay every month for earlier. When we call, they don't take the phones. I wanted to connect the cable to them, but changed my mind.
The main thing is not to miss the increase in the subscription fee, otherwise before the new year they will turn off the service and count the penalty, which will not be possible to refute, because there is no time for this) and there is no Internet connection to the private sector, which is promised in advertising
The competence of the installation masters is 0, the quality of services is 0, attempts to solve issues have led to nothing a "unique" company with unique staff!
TTK on consumer applications simply stupidly do not fulfill these applications, Operators accepting the application simply do not fulfill it, Operators do not connect with the management Garbage collection is poorly delivered, the car arrives on an empty container or does not take out a full one
to leave a complaint, you need to come to the office and this (from the right bank ) the hostess of the house is visually impaired 2 gr. It is necessary to write a complaint to the SES and the prosecutor's office about the TTK. All records of conversations must be preserved
The TV quality leaves much to be desired, but worse is that the company purposefully removes Russian channels from the broadcast grid. There are no longer any channels of Russia1 and RTR. I don't want to mess with the recalculation, as soon as the advance payment ends, I will terminate the contract and go to another company
An excellent supplier of Cable TV and Boarding to the Temirtau market. Reasonable prices, excellent quality. Recently, video surveillance has appeared, nowadays it is a very useful thing to record video on the side! I recommend this organization to everyone!
He changes the prices himself as they want and does not come to sell, when you ask they say "if you don't like it, turn it off" that's the answer I received. There are none from the lawyer yet.