Maybe a year ago it was normal, but the telegram desktop is very stupid almost constantly, it doesn't load gamers at all, it's been a long time, it often just disappears, and this is the most expensive subscription for 650 rubles.
I do not recommend it! They don't answer the phone, apparently they don't think they need it. Plug it in and you will suffer. There are a bunch of other providers of this service.
There was a breakdown (not my fault), as expected, I called tech support and left a request, they said that they had a breakage on the line somewhere and that my application was accepted, a week has passed-there is no Internet, I call them, they answer that my application is open but someone has not dealt with it yet, wait for us to deal with it,it has passed 2 weeks, I'm calling again, there's the same answer, we haven't dealt with your application yet, I called three days later and said that they weren't going to restore the next week at all.What kind of service is this?!!!I do not recommend this company to anyone, if some kind of breakdown happens, even through no fault of yours, then you will not get repairs from them.
On January 18, 2023, Digital Media connected the Internet to me, I want to especially thank the guys who connected the Internet to me. Sasha and Igor are great professionals!!! Well done, quickly and efficiently. Thank them very much. There would be more such wonderful people working. The Internet is just a bomb. The speed is great. The channels are wonderful. I am very happy, I advise everyone.
On March 7, cable TV was turned off without warning, I noticed in the evening, after work. Pre-holiday day, all employees of the house, holiday day - employees of the house, weekend- employees of the house. No one answered the phone for 5 days. Do you brothers know that even electricity is not turned off for non-payment before weekends and holidays? I am very dissatisfied with the work of this organization. I bought a TV set-top box and turned your "services" on a long stick
Upd.
I paid the debt, paid for the reconnection. I've been waiting for a super specialist for a week now.
The horror!!!! An application for connection has been hanging since August. It's only been "six months, and the dispatcher is responding, wait." How long to wait??? Another six months or a year?
***!!! They withdraw money for services that they do not provide, there is a constant loss of packages. In case of emergency situations, they do not repair THEIR equipment in a timely manner, but take out the money for days without the Internet. Tech support likes to send to the medical department. The department sends it back all the time. But strictly speaking, why should I even care about the duties of this or that employee? Anyway, I'm suing according to the law on consumer protection.
For more than five years on this provider. Tech support is good, the girls in the office are great. They will tell you everything. Breakdowns are repaired very quickly.
Thank you very much! Yesterday there was a breakdown, today it was repaired before lunch, despite the constant shelling.
See original · Русский
1
2
апаппапа п.
Level 4 Local Expert
June 25, 2024
The Internet is disgusting. There are always some problems, malfunctions and we are sitting without the Internet, and the money is burning up!!!It's terrible! I DO NOT RECOMMEND IT!
The Internet works terribly. It's not clear what I'm paying for. It's just a mockery. I can't get through and I can't get through. A disgusting relationship.
The prices are affordable. There are no special complaints.
And there is nothing to choose from. You can say a monopolist.
The Internet occasionally messes up, but this is due to the backbone provider. So throughout the DPR (((
See original
3
3
A
Anonymous review
May 11, 2021
Excellent provider, the quality of service is very good.