Flower market
Business hours
Open until 21:00
Directions
Grushawka
86 m
Stancyja mietro Grushawka
148 m
Features
Credit card payment
Parking
Greeting cards
Florarium
Wedding floristry
Delivery
Dried flowers
Stabilized flowers
Pickup points
Cost of delivery:up to 9 byn
Wheelchair accessible:Available
Petfriendly:allowed with all animals
Payment method:prepayment, cash, payment by card, bank transfer, cashless payment, QR code
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91 review
October 1, 2024
An incredibly cozy place! And the flowers were bought and the balloons were inflated with helium (nothing burst, everything was carried in a strong wind) by the way, the balloon is very cheap 4p only today for pcs. And you can even go in just for coffee at the entrance, a very atmospheric place, which of course is also made by smiling, pleasant consultants, thanks to whom the gift is ready and you are not late for work and the mood is great!
See original · Русский
February 12
This is an extremely unpleasant situation. My husband wanted to please me with a large bouquet (21 branches per second). We discussed with him in advance that I would like to receive white flowers for my 10th wedding anniversary.
And yesterday, such a bouquet arrived. The order was made not in conversation, but through correspondence. It was stated several times that white alstroemeria was needed. (Initially, the manager wrote that now there are only pink ones, but a fresh delivery is expected).
As a result, there are no more than 5-6 white branches from the entire mass.
During delivery, the flowers were naturally wrapped in paper, and the courier warned that it was necessary to prune immediately. Which, in fact, was immediately done. As a result, the courier had already left when the husband took off the paper and saw that it had been delivered to him.
The correspondence simply apologized for the situation.
I would understand if 2-3 branches of a delicate pink or the same yellow one accidentally got in. When closed, they can easily be mistaken for white.
But I am more than sure that "we apologize for this situation" is a bit not the right level of communication when ordering a bouquet in such a volume.
Yes, the flowers are fresh. But this is the only advantage.
I'm attaching all the photos and screenshots.
I contacted the salon again personally. We spent 40 minutes figuring something out, although I attached screenshots. As a result, they wrote that they were ready to replace the bouquet within an hour. I don't know what will happen yet.
The latest update. The replacement was made and apologized several times. But the sediment still remained from the fact that the manager did not think to suggest such an option on his own.
See original · Русский
December 11, 2024
A huge selection of colors, competent and pleasant girls who will always help with the choice and advise what you need. You always leave the store satisfied. Thank you for your work!
See original · Русский