The hotel is excellent, the staff is very polite, they will always tell you everything, help you. Special thanks to the administrator Svetlana, she was always in touch! I bow low to the chefs and kitchen workers: a variety of HOMEMADE food, always fresh, delicious, for every taste, there was always a choice, even at the request of children, they cooked separately!! Just well done! The territory is well maintained, the pool is very warm, always clean!! The rooms are cleaned every day, the towels are clean!! Score 5!!! We will definitely come here again!!! We are from the Chelyabinsk region, the city of Yemanzhelinsk!! South Ural chooses the Citrus Hotel and we recommend it to everyone!!!!

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Андрей Смирнов

Level 3 Local Expert

We were here from 04.10.24 to 11.10.24 I really liked it - everything is great. After reading negative reviews in terms of food and cleanliness. We were a little upset. But upon arrival at the hotel, all our doubts were dispelled. The food is varied, there is no huge assortment, but there was always a choice. The chefs cook very tasty! They are especially attentive to children. Thanks a lot to them for this! We were in the cabins, cleaning every day. Sometimes they didn't even let me in, they talked so cleanly. Changing towels is the same, once again they were changed without problems. The staff is friendly, of course, if you are not rude. There were also those who lived here who found a reason to swear. In general, I liked everything quietly, calmly, in the bulk of the family with children. The heated pool is very convenient, as it was out of season. Recommend 👍

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Денис Аладышев

Level 7 Local Expert

The base is very good. The organization is at the highest level! Everything is clean and well maintained. Full board: delicious homemade food! A large swimming pool, daily room cleaning, a cafe bar on site - well, just fire!!! We were satisfied. There are a number of disadvantages, but it has practically nothing to do with the database: to the sea is a 15-minute walk in places in the sun and shade. It's a little heavy. There are a lot of dogs and cats on the territory that are not kicked out, they are their own))) but they sometimes smell unpleasant, itch and stick their noses in when you rest. At 7 a.m., a garbage truck arrives and collects garbage behind the cottages very loudly and wakes them up accordingly. The cafe on the territory is loudly open until 23.00, so if you came with the idea of going to bed early - there are no options here, you will have to endure, perhaps you can hear it quieter in the main building, but for houses it is right on the contrary, you can't go anywhere. Another advantage is the store and pharmacy almost in the yard. There are many retail outlets on the way to the sea. The beach is average, but it will go. In general, I advise you! Administrators Svetlana and Zulfa Maksimovna have great respect and respect for you- you are just great! Thanks for the rest!

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