the station is very large, clean and tidy, the staff is attentive and friendly, there are many cafes and shops, many information boards, I will recommend
Nice convenient train station. Near the metro, tram, easy to reach both from the center and from the airport.
Near the FlixBus stop, near a good cafe with high-quality and inexpensive food and a shop at the gas station (juices, water, beer, etc. buy there, at the station itself is much more expensive)
A normal train station.The staff walks around the perons and helps to sort it out. We have been coming and leaving this station more than once.Everything is fine.
I really love Berlin. For some, it starts from the airport, for others from the railway station... And for me, from the bus station. I only go to Berlin by bus. The journey takes 32 hours - and hello, my beloved city! So for me, ZOB is one of the symbols of the city.
The ticket offices are on the second floor, behind a transparent glass door with red inscriptions. You can walk to the Reichstag, the Berlin Wall, and the Gate.