We arrived at the ticket office to change the ticket. It was June 24, 2024. We were with a one-year-old child. They took a number and sent it to the cashier # 16. We went to the cash register #16. The woman was sitting and picking at her phone. She turned us down with words, "there are a lot of free cash registers, go look for another one. We went to the cashier #1. Solving our question, 3 employees changed. No longer because of ignorance of their work.
The woman from the ticket office #3 started being rude and saying things that hurt the honor of our country and that we should not come to Uzbekistan.
It is a pity that we have to deal with such people
It's a terrible place. I called the operators to find out about the payment by transfer to the card. The operator told me to wait 2 minutes and did not return so I waited for about 10 minutes.
I arrived at the office, they said they would not accept a transfer. I had to drive back.
A clean, spacious ticket office. Many windows are open. Electronic queue. The issue was resolved quite easily and relatively quickly. Lots of sofas and armchairs. A decent toilet
The best girls work in this air ticket office, they are very friendly, very smiling, they did everything at the highest level, thank them very much for their help and organizing the flight of a disabled person!
It's a good location, it's not clear where to park, but that's fine. It has definitely become more convenient
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dezdem0na
Level 7 Local Expert
December 11
The ticket was purchased with a reissue option, but the cheapest fare on the website cannot be reissued, but you need to go to the ticket office. And wait in line for several hours, and the ticket had to be reissued urgently, due to force majeure. We have done more work for employees, and people's time is also not appreciated.. The people sitting here buying a ticket are surprised if it can be done on the website.
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Рома
Level 13 Local Expert
April 15
A modern ticket office with many operators who will serve you very quickly and professionally. There are also comfortable sofas for waiting, located in the middle of the hall. There are coolers with free water.
State-owned, which means the service is not very good. Deceives by announcing discounts. In fact, it temporarily overstates and supposedly makes a discount and reduces it.
waiting in line for a long time. But the staff are polite
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Бургер Бек
Level 7 Local Expert
January 26
A spacious, bright office. The advantages end there. I came here to solve the problem with choosing a location, since a number of functions are not available either on the site or in the application. They couldn't really explain anything, they didn't solve the problem, they didn't want to delve into it. I was advised to arrive at the airport for check-in 3 hours in advance)))