The time of my stay was 3-5 minutes. I made a car purchase through Caspi, came, and the passport was already ready. The polite manager gave it to me very quickly and I went. I picked up the rooms at the PSC on the Kuldzhinsky tract
I had to carry a baby carriage with a one-year-old child up a narrow and protracted staircase, where I had to wait for people to go down at first, since the stairs were so narrow that people could not fit on the side (((
I had to wait a very long time, a woman in the aisle between the first and second halls is talking very rudely to visitors! The guy who was sitting on the issuance of ready-made documents behaves terribly. We were standing not far from the delivery table, he was stormily telling his colleague something and suddenly he did not like that, in his opinion, we were standing too close and very rudely told us to move away and not interfere with their work. In general, I think that management should explain to employees that they work for clients.
As always, nothing works, I don't understand why there are so many of them there, but it works monotonously and in this window the queue is not even on a ticket, it's alive and there are 67 people in it, it's a mockery. I went to the kuljinka, which was done within an hour.
The PSC is now in a different place, but this fact has not had a positive effect on individual managers. There was a water change.For example, the manager simply corresponded and smiled 'apparently personally', while the visitors sat and waited. The rights were done quickly, this is a plus. The manager is too unprofessional , the photo is bad, the signature is not visible. Let's see before the first check by the employees what their opinion is on this matter.
See original · Русский
Виталий М.
Level 14 Local Expert
December 21
Unfortunately, access for the disabled is very, very difficult. There is no pantaloon for the disabled. The floor is slippery, and on crutches I almost fell on the tiles in snowy weather to reach the manager's desk, it's a challenge. It's not equipped for wheelchair users at all.
The car park is working normally. 02.08.23 I reissued the car, everything went smoothly. There were places in the parking lot, the air conditioners were working inside, the base was not hanging. Instead of 90 minutes at the maximum, I waited for the number for a little more than an hour. So the impressions are good.
I came to get my license. They showed me where they were issued, I went over, they quickly found them for me, gave them back, and took away my old license. No problem. I updated my rights online via Caspi. The new rights were ready within an hour after the application was submitted
The service is long, QR does not work, the staff is irresponsible, the cashier only accepts cash, the toilet is dirty, there is no toilet paper. The toilet door is broken.
Very long service. I received a new technical passport with a valid state number for 2.5 hours exactly. I've been there 2 times, it's been the same for a long time.
See original · Русский
1
Жумабек Жетписбаев
Level 10 Local Expert
October 7, 2023
Very comfortable, the staff are polite, competent, work quickly, lost documents are restored in an hour, thank you!