Specialized Citizen Service Center
85 reviews
December 30, 2024
To the management
of the Special Center: 1. Please make an electronic queue so that citizens do not travel in vain and wait for several hours.
2. Operators serving citizens would do well to update the scanner / printer of the device- they are outdated, it takes up to 2 minutes to scan 3 pages, multiplying this by 3-4 documents for 10-15 inefficient time.
3. Increase the working hours on weekends to 16-17 at least.
4. The only special center for the entire city and suburbs of Atyrau is to open 2-3 special centers closer to the city.
5. Install turnstiles in front of the information desks to streamline the issuance of coupons.
6. Replace/fix the lighting - blinking bulbs are tiring during long waits
Thank you in advance
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1
May 4
I arrived with a new boat trailer from the Astrakhan border and immediately went to a criminologist. He was already leaving for lunch, but he took 10 minutes and arranged it properly. Next, I submitted the registration documents, paid for the registration certificate and the number. 2 hours and everything is ready. I took out my insurance right on the street and went. 👍
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May 29
A collective farm, of course, but there's still no choice. There are always crowds of people, all climbing up without waiting in line. Plus, it was difficult to find representatives of the valiant traffic police during each visit.
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April 26
Everything is clean and tidy.
They accepted it right away, there aren't many queues, probably because it's Saturday.
Because 5*
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April 3
They work fast. But during the day, the database signed up on computers 2 times. Because of this, a queue gathered...
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March 28
There are very long queues, you have to spend the whole day standing in queues.
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December 3, 2024
"I don't know," he said. Provides excellent service. The older ones have already shown respect and respect to the younger ones. Molodets
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May 29
Horror, they're dragging me around the same room, there's no one there, and I'm waiting for 2 hours, as if there's nothing else to do.
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March 25
A normal PSC. All in turn and in one place.
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October 12, 2024
Everything is in order , the system is good , but no one explains specifically how to get on the queue of a live queue here everything does not work according to the system
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1
July 27, 2023
Terrible service to citizens. Especially the woman issuing new license plates and driver's licenses! It seems that everyone came to her house and begged for alms! RUDE, AGGRESSIVE, COMPLETELY INCOMPETENT!
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1
October 19, 2022
The only disadvantage is that it is very far from the city, I had to take a taxi. You can take the bus, but it would take a very long time to wait for it. In general, everything is fine! Electronic queue, lots of windows. Polite, helpful staff. Another disadvantage is that they could not fill out the IIN application correctly the first time. They made a mistake in the last name, had to apply a second time and waste time.
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October 26, 2022
We were served quickly. We communicated politely and to the point. The location of the building is far from the center, but tolerable. The toilet is clean (on the ground floor to the left along the corridor from the entrance).
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May 21
It's a good special session.
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October 31, 2022
There are a lot of people because of recent events, but the workers are trying, they have organized a lot of computers and people to meet the needs of a large flow of migrants.
The IIN was issued an hour after the application was submitted.
They refused the first time because of a mistake in the name, and everything worked out the second time
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March 19
Thank you for your promptness and comfort.
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October 17, 2022
Everything is great. The specialists work quickly, despite the influx of migrants, they provide high-quality service, everyone is friendly.
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November 25, 2022
Everything is quite organized inside. But the trouble is, you won't get here... And you can't just leave like that - Yandex Taxis don't want to come here. Therefore, in the old-fashioned way, we wave our pen and go at two prices.
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1
October 6, 2020
The crowd , they don't let you in without recording , everyone is standing in a crowd , transit workers don't give , managers are rude , they wanted to do the best it turned out as always , right across the street they "do" the announcement of the number without queuing...
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1
1
August 15, 2022
When you work through the bank, everything is fast, and when everything is slow through the operators) they are also rude. They sit, spend all the time servicing a person, and then, after printing out a pile of papers, they rush to meet the time.
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August 19, 2024
I came to re - register equipment from Astana , the base did not work for 2 days on Saturday and Monday, I lost 4 days .
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April 7, 2023
Good location, friendly staff. We helped to arrange a car and get transit numbers.
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October 18, 2022
The staff is polite and helpful. Iin did it very quickly (I applied on the first day, the link to the electronic version has already arrived on the second day)
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October 17, 2021
It's very far away. But in a live queue, everything is fast and clear, the reception checks all the docks, explained what is missing, etc. There is no dining room.
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November 8, 2021
Polite and competent staff, but unfortunately there is no opportunity to take practical exams in categories C, D and E. I had to go to Aktobe to take them.
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1
November 3, 2022
I was pleasantly surprised by the speed of service! It is not so easy to cope with such an influx of relocators, but Atyrau has coped with it (in my opinion)
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October 19, 2022
I ordered an issue of IIN for myself. Along with the wait, 10 minutes came out, there were a lot of operators then. After 3 days, they sent an SMS with a link to the IIN. It left a pleasant impression.
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August 23, 2024
THEY SERVE YOU FOR A LONG TIME!!! Horror
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April 9, 2023
First of all, I noticed that the center was quite dirty.
In addition, the citizens' service center is located quite far from the city center, and getting to it may not be very convenient for some people. This can be especially problematic for those who do not have their own transport.
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October 26, 2022
A very thoughtful center for people!!! The staff is great, I hope it will continue to be so...
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October 30, 2021
Quickly, without delay. An hour before closing, applications for documents are not accepted, they work only for the issuance of ready-made documents.
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August 4, 2020
Kind and good employees, friendly.Everything is going honestly in terms of obtaining a driver's license.
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October 14, 2022
I liked that the service is very fast. I didn't like that I had to go three times to get an IIN
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November 14, 2020
A printout in the medical examination room costs 500 tenge for 1 CB A4 sheet.
And so it's normal. Arrange a copy center service.
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April 28, 2023
"I don't know," he said. "I'm sorry," he said. "I'm sorry," she said. The system must be put in order.
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November 14, 2022
Everything is very fast, they will prompt and show you. Well done!
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December 8, 2021
Quickly, clearly and without problems. I was by appointment, I came in earlier on a first-come, first-served basis.
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November 13, 2022
Very quickly, everything was processed quickly, two days later iin was sent by SMS
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January 8, 2023
My brother is right
Very fast service
Everything is fine
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February 14, 2021
I liked all the staff except the staff who gives out the number, he stands poking at everyone
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1
October 20, 2021
The PSC is clumsy. Nothing is working. The workers are arrogant. Customer numbers are announced manually
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January 30, 2023
Fast and convenient, polite and responsive
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June 1, 2023
Everything is working well. If it weren't for this legalization, it would be super at all
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November 1, 2021
There is no Internet connection, the registration of the car is very bad, it takes 1.5 hours
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February 24, 2023
The screen for calling citizens does not work, but at the same time they are asked to take a number for the queue
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October 29, 2022
Despite the huge queue, it went fast, I completed everything in 10 minutes
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October 28, 2022
They serve you quickly
There is a minus that it is far from the city
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July 29, 2022
Fast service, all processes are much faster
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February 12, 2022
Rude people at the entrance are not understandable, but the specialists themselves are normal, they explained everything
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May 14, 2023
There are always problems with communication and database 👎🏻 There's still a live queue here
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