In general, it seems that people are working for the first day...First they said that it was necessary to remove the car from the register, then to make a purchase agreement, then they said that it was necessary to first make a purchase agreement, then remove the car from the register, when the purchase agreement was made and the turn came, it turns out that first it is necessary to remove it from the register....then they seemed to agree to de-register, then it turns out that some kind of old database has been closed by the Ministry of Internal Affairs for two weeks and they cannot de-register cars.They didn't even deserve one star.....What should I do, there is a purchase and sale agreement, but I can't take it off the register....it seems that I sold the car, but it does not work out to be transferred to a new owner
07/21/24 They applied to this PSC about the replacement of a residence permit, a woman applied in the ninth month of pregnancy. We received a receipt and began to wait, there were 3 people in front of us, two of the three windows were accepted, the 9th and 10th windows. The employee of the 10th window, as it turned out, was the representative of the migration police, Alfiya Berekovna Uskembekova (I apologize in advance if the name is incorrectly written) at 15.43 demonstratively got up, packed her things and finished her working day. Since there is one representative of the migration police in this PSC, after sitting in line for about 30 minutes, we just had to turn around and leave. Of course, nothing terrible happened, just a pregnant woman at such a time and in such heat does not feel very well, and it turns out that because this employee decided to leave, she will have to come here again, sit in line in a stuffy and crowded place.
I ask you to look into this situation.
A good complex with different PSCs. I was at the car dealership, the consultants suggested everything, explained (about changing the numbers). The service took 10-15 minutes.
Parking at the building is quite spacious.
There is a coffee shop inside on the ground floor.
Excellent service. Especially the head of the department is a very competent and competent person, they are very polite to people and explain everything in detail, they work until the request is fulfilled, Thank you very much, keep it up!!@ Everyone would be like that)))
I compare the service with many analogues in other countries, and against this background, this PSC is the leader. Fast and efficient. Well done!
Plus, there is an exhibition of retro cars on the ground floor. :)
Slow as turtles, not quick-witted as donkeys, they were wrong 3 times, then they write the name incorrectly, then the place of birth, then the date of birth. The queue is long.
I spent 2 weeks in this beautiful place, the result is not yet known.
Because of the load and queues , I advise you to re-register the car right in the morning , otherwise there are always long queues a little later, I like the location , there is a large parking lot nearby and there is a lot of useful things inside the building , insurance , notary , canteen , car dealership even exists, much better than when they were on Molokov like in some restaurant, it was inconvenient
It seems to be a spacious room, a large Parking lot. But this, in my opinion, is all the plus of this Price. We divided everything into colored zones, but the queues remained as they were. We waited in line at the 7th window, the woman took everyone for so long. I was free at the 9th window, but I didn't accept it. Then the women from windows 7 and 9 got up and left for an indefinite time. They started taking it at the 8th window. The reception rate has not increased. In general, nothing has changed.
The service is standard. The place is large and spacious. I have never met rude, indifferent specialists. All specialists are interested and respond to the solution of the questions of the visitors who came to them. If one or another specialist cannot figure it out, he immediately attracts another specialist and finds the right solution for the questioner. 👍
I was in this building and institution for the first time. On the second floor, in the PSC. Everything is very civilized. The hall is divided into three colored zones and it is very convenient. Depending on your question, they knock out a ticket with the queue number and send you to one of the three zones. Convenient and unusual. The staff is competent, polite, they work quickly, which is probably why the queue is small and goes quite fast. A comfortable and huge beautiful building. Very modern.
Fast and clear service. Only at the checkout did the girl step in (she sent me to clarify if there is a license plate in stock). When I asked this question in the help desk, they looked at me like that and answered, Of course there is, what kind of question)) Why did she do that?
There is a fast food cafe in the building. You can pass the time there while waiting for the numbers.
The new central PSC! There is also a car dealership and an Arlan Motors car showroom in this building. The car dealership worked great! Everything is processed quickly! I didn't have any problems with the service!👌
Indoor communication is almost non-existent, especially the Internet. The PSC itself- at one time the software was constantly buggy, which made it necessary to wait a long time and come on the second day.
It is large, spacious and there are no problems with parking. The queue goes fast, there is a room for mother and child, a good buffet. Polite and helpful staff, especially Arman)
There is no message about receiving license plates and a technical passport, it was written before February 12, and before 10 a.m. there is no message in the evening, but in Kaspi there is a technical passport and state numbers , it is no longer known whether to go or not, they generally work 👎
The building itself is new, the PSC is located in a huge shopping center. Unfortunately, the dining room is not very good there. But the staff there is just a kick-ass. At the meeting at the entrance you will see him, no, not like that - Him! There's a God and a King guy who gives out the numbers online in advance. As a mere mortal, you are not supposed to receive the numbers yourself. Only they, the Gods of the CONG, can condescendingly offer them to you. Talking to you only when they feel like it. The rest of the time, they circle around the building and it is impossible to call them or just find them sitting at their workplace.
The disadvantages are that the car dealership closed 40 minutes earlier.
(Mon-Fri 08:00-18:00, it would be necessary to change this). Not 18:00, but 17:20 would be better for those who would spend time and money. For this trip. My opinion!
The queue waited 1.5 hours, the service was never provided, because the base did not work, I waited another hour, without getting the right one. Employees may not be to blame, but at that time there were 5-6 people working out of 25 operators, the queue for the social block was almost 30 people, mostly migration, and pregnant women with prenatal care also belong there. I think it is necessary to separate the operators, or put a priority for girls in a position
Attentive polite staff, everything is convenient to find a free toilet, the only thing far from the city center and so quickly solved all my business without red tape
The PSC is spacious, bright, and clean. There is no pandemonium. The queue comes up pretty quickly. The staff is polite. It is located only on the outskirts, and taking into account the fact that almost any application has to be submitted twice due to internal failures, it is still a pleasure to travel here.
The work is well established, the registration itself is fast, the staff work professionally. There are queues directly to get to a specialist, but these are objective delays. Specialists are on the ground, no one is slowing down, all windows are working. A very pleasant impression of the visit.
This is a new PSC that was previously located on Yerzhanov Street. The PSC is located on the 2nd floor of Ardan Motors. There are a lot of employees, so the processing speed of applications is fast. The main thing is to have a pen with you and, just in case, white sheets of paper. They do not have a photocopy, so prepare everything you need in advance before arrival.
The whole city is sending people there, firstly, far away and not convenient, a lot of people are mixed up there, car registration and documents of citizens are very many people why did they do it so not convenient
It 's beautiful outside and empty inside , it 's not clear where to go and who to contact at the help desk when no one is there , but it 's so beautiful
The benches are liquid, half of them are crooked. Instead of the info board on the floor, the PC is stacked like firewood. The queue for coupons is constantly long. Long processing of documents in the field.