They are bred for money when receiving an IIN. Without explaining why, they sent 5,500 tenge to the cashier to pay, although we said several times that we did not need additional payments. services. It turned out that this was a payment for receiving the IIN on the same day. It did not work out to get an IIN, since there used to be citizenship of the Republic of Kazakhstan. As a result, the money was not returned.
If you encounter problems with maintenance, keep in mind that the specialist must behave according to corporate ethics (see photo)You can contact us about the unethical behavior of a PSC employee at the email address see photo
All adequate, quickly served. They weren't rude, the queue is electronic. Working without lunch is also convenient by the way. Everything is great, we are happy. Thanks a lot
I am writing a review here and will write complaints to the highest authorities, I changed my citizenship from K-th to the Russian Federation. I demanded the Inn of a non-resident. It's a whole quest. In 2023, in March, I submitted all the necessary documents to receive this cherished service. On August 17, 2023, I am given this document. And today I find out that the staff made a mistake during registration. And I need to fill out the documents for various adjustments again. And wait again. Why are your employees not competent? Some make mistakes in the design. Other employees don't look when they print out these documents with errors. And with all this negligence, there is no way to apologize, so they also made me look like a fool.
The IIN was made to the foreigner on the next business day after submitting the application, and the IIN was conducted on the state databases on the next business day.
They offered to do it for a fee, but you can do it for free.
The ticket was called literally within a minute.
Very fast, courteous and high-quality service, competent consultations! Coupon service without red tape and queues, a lot of specialists, a comfortable lounge.
I use the services of this center from time to time. The service is at a fairly high level. Without unnecessary costs and delays. The staff of the center is courteous.
Last summer it was terribly stuffy, but lately they have been serving very quickly, there are no long queues, they help with many issues, I am very happy, especially the guy on the ground floor with glasses knows everything and is always ready to help 😇
I came to leave a request for an IIN an hour before closing time. Everything went quickly. Yes, there was a small queue for the ticket, but that's okay. After receiving the coupon, 5 minutes and I leave the PSC with full information. I am waiting for the IIN to be ready, then I will contact the same department for EDS and inclusion in BMG. Thank you to the staff of the center for your work!) You are kind and helpful people)
It's a hell of a place, a lot of people, the staff doesn't understand what they're doing, they're being rude, they're being passed on to each other.the smell is just terrible, there is no ventilation.The coupon number is shown in Kazakh.We lost our documents and fooled around for a week that they were at work.
Everything seemed to go well in my last appeal...but the special PSC who moved in with them for a while is generally hell..the consultants are not competent at all..
We contacted the PSC After 18:00, the staff on duty do not know and do not know how to issue housing allowances. They didn't even try to figure out the issue, they said in plain text that they didn't know how to do it. Please, I ask you to check and re-certify incompetent employees!
Very convenient service. Electronic queue, fast service!
The only point was not clear when they refused to issue an IIN twice, with the wording - not a high-quality scan of the passport!!! How can this be, it is not clear!!??? After all, they do this scan themselves!)
It was only the third time that they managed to get the document.
The access roads are convenient. There is parking. The staff is polite and efficient. Everything is executed quickly if there are no problems with the Internet. If there are any problems with solving the issue, then the employees try to solve this problem immediately. The EDS needed to be obtained. It's a complete nightmare. I've been standing in line for 2.5 hours. No promotions. There is no queuing.
It's mostly a mess. There is no photocopy! And if an elderly person came from the other end of the year, should he run around and look for a photocopy?! There is a photocopy across the street at a sooo overpriced price...
Terrible service!!!!!Until I started swearing, we couldn't do anything, after a couple of affectionate words, we quickly found a solution to my problem.
The staff of the center are tactful and patient..We turned to the notary, managers and the guys at the checkpoint, it feels like they are in their place, they are responsible for their duties, there is no need to ask, they themselves offer the best options in various matters..Thanks to their mothers, they brought them up that way..
The rules for issuing documents are constantly changing, now from the main entrance, then from the front of the building. There is no electronic queue when issuing documents. In addition to issuing documents, there are other first-come, first-served services. It turns out to be a very large crowd of people, with the current COViD situation.
It's a complete mess. The copier was removed, although a photocopy is needed for any request. You sign up for a time, but you still stand in line for hours. I'll say this about the staff, I came to make a death certificate for my father, the girl told me to first take a power of attorney for paperwork from my father.
The recording is at 13:40, there are 15 people in front of me, tell me how long you need to sit and wait!why don 't you enjoy the work, the specialists either just sit or scratch their tongues on their mobile phones and people sit in line , a terrible organization !!!!
The migration department employs wonderful specialists. They are literate, attentive and courteous. They explain in an accessible language what needs to be done. Thank you, girls!
They try to make everything convenient, but incompetence is disappointing. Specialists need to be trained better. A comfortable spacious hall with a play space for children, benches for waiting their turn
I mistakenly put a score of 5. I need to put 2. I'll explain why.I came to the PSC in order to get a certificate.instead of the lost one. They tell me that I have not been registered anywhere since April.how could this happen if I received an address certificate there a month ago. Okay, my friend and I came so that he could register me at his address.but they refused us because he and his wife are relatives.the wife's consent is needed. A friend's wife died in September. He was bringing a death certificate. But no one noted this in the PSC. It seems to me that the PSC has not updated the database for a whole 6 months. Let them check at least in a month, otherwise we suffer from their negligence!!!!!
I went to the consultants, took a coupon, went up to the second floor, the number came up, turned to the specialists, always polite, excellent service, solved the issue within 15 minutes. and free. There is a place where children can play, there is a place to wait while sitting in their turn, in general, everything is cultural!
It is convenient that they have made an electronic queue, but it is bad that the database is constantly not working and people sit and wait sometimes for more than an hour. There are often no pens on the tables where the forms are filled out. The reception is very rude to people and the last time I was sent to international 61 for acts that turned out to be freely available on the egov portal, and we gave 5,000 tenge for them. The operators at the tables often run to each other and ask what to do.
Everything is convenient , but there are wishes ... so that the newlyweds do not suffer with the registration of their marital needs - make an ace here, otherwise some of the documents are processed in the PSC , and some need to run somewhere else to register.
I can only say one thing about the PSC. When you go there, for some reason, the ticket is given quickly, but the queue does not move very much. Because either not all windows are working, or someone's computer database is constantly hanging. Either there are not enough managers, it's just a headache to go there.
I won't talk too much since I've only been there twice, but my questions were resolved very quickly. The polite staff and fast trained work without unnecessary requests makes us wish you the best of luck in the new year