Normal. It's a little cramped and the admin girls are supposed to be facing people, not sideways.
There is a place to sit down while waiting.
The workers in the hall are young, but they know the business. If anything, the older comrades will not refuse to help.
As it is everywhere in Kazakhstan... A government agency with a zero index. Consultants are like sleepy flies, you run from one consultant to another. In short, tin