Keep the restrooms clean. Check the effectiveness of employees. Someone manages to pass the reconciliation and get the numbers in 5 minutes, I understand this is the favorites...it is disgusting to come to you, although in fact your salaries and the entire institution live off the budget.
VIP grnz for 800,000 thousand tenge, wait 10-15 days when you pay for acceleration to get what you want, well, it made sense to order it in special columns where they are made during this time, I can also get them in my special section of the city of Temirtau or Karaganda in a word , SHAME 👎👎👎👎
I like everything here. I came to exchange my driver's license. Very friendly girl at the reception. The manager also served very quickly and politely. I'm waiting for the ready documents now)))
Nothing is clear, everything is very difficult and everything is very long, I hope you will not need to come here too often, otherwise you can fly off the rails.
The de-registration and registration of the car took place almost immediately, there was no queue and it took about 5 minutes. Then I waited for the number for about 30 minutes. If you compare it with how it went before... I think everything is organized very well now.
Kazakhstan is ahead of many CIS countries in terms of service. I changed my car license due to expiration. I went to the special room at 13.30., and above at 13.50. with new documents.
Everything would be fine, but so far some employees are just sitting with customers just doing nothing for 10 years, the same answer is "the database is hanging" and in general there are improvements in the service
The buildings are not bad, but the staff are arrogant and rude, as if we came to visit them at home, they make us run from the first floor to the second, where the issuance of documents is even worse, I'm waiting for 1 hour or one and a half..... our when will learn to be polite, God only knows
Employees don't work at all, and those who do do something, do it with such a dissatisfied look, as if you owe them. Why did they recruit so many employees who are of little use, it would be better to recruit more technicians, maybe it will be cleaner at least
So that the cashiers would not extort money from the people for the organizers, it was boring!In general, it is necessary to imprison the organizers with the cashiers for a long time.Where does your own safety look or wash your hands in a place!
The work of the employees is well organized thanks to the automated system, but there is a human factor in the maintenance: inattention and negligence with respect to documents when they are returned.
The waiting time in the queue is small due to the automation of almost all services.
There are a lot of people, you stand in a live queue to take a ticket, why would you wait in line again. The logic of the work is not clear artificial queue creation.
It has become much better. The electronic queue is finally working properly. There are online payments directly from the operator. Now there are no queues and documents are being made quickly enough.
There are no complaints about the employees. Places for charging phones could be provided in the building. I would have added more air conditioners, because there were places where it was wildly stuffy. The toilets stink all over the second floor ((
In general, all services are provided quickly, but unfortunately not all operators are competent. A big question for the operators at the central desk (
It was issued through the Caspian Bank, everything was done quickly, it is not necessary to wait in the PSC already
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Gulmira
Level 7 Local Expert
February 15, 2023
They serve you quickly. I registered and received a license plate in 1:20. But there is a crowd around the counter where the numbers are taken, they do not line up. And there is no choice of license plates. I didn't like that there was only one insurance company in the room. There is no choice. You will hear other insurance agents only at the exit, when you have already bought insurance.
How can I get through to the special data center??? I'm going 170km a second time, I take a ticket, I wait 3 and a half hours in line, then they say that there is no room and they will give numbers the other day that can't be reached, so for the service the population when it's easy to find out if there are rooms, then you need to stand in line so much. Although it would be possible to just call and find out if the numbers have arrived or not . The whole queue is all the people who are standing there and waiting for their turn , and not to any avail . They ask for a check in the amount of 9500 for the registration order , but that's why they don't say that there is no number . We are the only people who know how to tolerate.
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елена крюкова
Level 3 Local Expert
March 27, 2024
In order to replace the rights, you need to go through a certain quest, the scoreboard shows incorrect numbers, the operators sound the names under their breath .
A lot of time has been spent.
I decided to open an additional one. the category. The PSC staff explained everything in an accessible way. I went through the numbers and did it. Thank you.
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Zaitov Almat
Level 7 Local Expert
March 22, 2023
Good day!
The service in the PSC has improved by an order of magnitude.
But there are still problems, for example, the program freezes, and so well done,
Peace and kindness to all.
Lately, everything has been done for a very long time. I recently reissued the car and spent more than two hours on the issue. As a result, my documents were mixed up and my registration certificate was attached to someone else's rejected material!!!!
Then disassembly, etc. We figured it out. Of course, I would not advise anyone to go there. I think it's better to get a service in the district special zones. Although they are further away, I think it will be faster.
The queue goes fast, there is a dining room at the bottom, I liked the pilaf, well, there is no cleaning, paper and liquid soap in the men's toilet, they failed to re-register on Friday, they arrived on Monday in the toilet also not cleaned
It's better not to get there
But there is no way without it
There are a lot of people, there is nowhere to sit
The toilets are dirty
To have a snack, to drink no
It's been a long time, they used to run ads about corruption there, which should be reported immediately. Although we all know and understand perfectly well that these PSC are the most corrupt.