Public Service Center
323 reviews
October 31, 2024
I bought a car and went to the car dealership on Saturday. The first stage, where it was necessary to hand over the old numbers and the registration certificate, passed, although with a long queue, but successfully. But the second stage was getting new numbers and a registration certificate, it was a nightmare for almost 3 hours. I do not understand the principle of operation when issuing numbers and registration certificates, it seems that we live in the age of automation, but it was like I found myself in the Stone Age. Several employees take out the manufactured plates and registration plates and shout the names into the crowd, into the crowd "Karl"! The whole crowd tries to stand closer to the delivery table so as not to miss the happy moment of delivery. At the same time, many employees actually issue numbers and registration certificates under an "honest name", i.e. without checking the documents of the person they are handing over to. But some still ask to show their ID. I do not understand the principle of production, noting that those who came much later than me have long received numbers and left, but they still do not call my last name. I tried twice to draw the attention of the staff to this, but they just shrug their shoulders and say that people wait 2-3 hours for their rooms. Why??? I still don't understand why, some people get numbers within 10-15 minutes, while others wait 2-3 hours. Why??? And only after the end of their working day (on Saturday, the car dealership works for 13 hours), almost 3 hours later, when there were already several dozen people left, after another appeal to an employee who (thanks to him for this) took a pack of ready-made technical passports from the table, searched in it for a minute, found in it mine, and I was able to get my numbers and registration certificate in a minute! That is, my number and registration certificate were ready for a long time, but for some reason no one noticed them and did not give out so much time! Why???!!! The only thanks I want to say is that despite the fact that they work until 13 o'clock on Saturday, but the issuance continues, I understood it until the "last" client, since I received my numbers after 14 o'clock.
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1
October 30, 2024
Everything is great. I made a purchase through Caspi, arrived and received new numbers and a technical passport in 15 minutes. The young guys are working just fine.
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August 17, 2024
Are those who write good reviews bots? It's just that the place is really terrible and unintended.
There are huge queues, the bases are always closed, and employees practically sleep at work.
An imitation of violent activity by eye, the perfect place to understand what it is.
Those who are coming here, immediately know that you will definitely lose the whole day here.
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4
October 16, 2023
Everything is very fast and high quality. And most importantly on time. Everything is well thought out. A wonderful place for a comfort zone, comfortable chairs, according to the banner at the entrance it is immediately clear where to go, it is very convenient.
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2
2
October 17, 2024
At the exam, they do not warn about non-working parking lots on the side closer to the finish line
For this, 100 points at once . Why should I be responsible for their non-functioning parking lots?
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December 3, 2024
Only here you can come a day later after the documents and numbers are ready and still wait in line for at least an hour!!!!!! How is this even possible?!?!?
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November 13, 2024
It's a nice environment here. The employees work at five plus. Modern
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June 27, 2024
Terrible queues. It takes 3 separate queues to defend in order to reach the cherished one piece of paper. And allocate 3 days as a minimum. A huge stream of people. The center is simply overloaded. There are only 10 computers for such a huge flow of people. 9 of them are only workers. Exams are actually taken at the 7th-8th
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3
October 24, 2024
The staff is not competent, as if they are forced to work there. Here in the medical board there are good people with understanding
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May 30, 2024
There is a lot of space, in principle, competent staff, if you have extra money, you can contact people who will do everything quickly
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January 26, 2023
It is clear that they are trying to convert as many services as possible into digital format, thank you very much for this! But there is always something that needs to be improved. I recently reissued my driver's license, I did it through the Caspi app. And the point of issue was indicated by this PSC. So the signs in the PSC itself are a little confused. On the ground floor, as soon as you enter, there is a sign "Issuance of documents". Only these are not my cases, my document is issued on the second floor. I go there, and there is again a sign "Issuance of documents. Kaspi. Halyk" but again not there, they issue certificates there... In general, from the third time I found the department I needed. But in general, everything is fast. In total, I spent 10-15 minutes in the PSC.
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1
November 18, 2022
An excellent center that relieved the MREO very well and significantly accelerated the passage of all procedures related to cars. The renewal is carried out as soon as possible. However, there are a couple of points that I would like to fix. First, the qualifications of the staff may not always answer the question correctly. Secondly, the working time, which for some reason was reduced. But we must pay tribute, even after the end of the working day, we were served and completed the re-registration that had begun.
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1
October 19, 2023
Everything is fine, there is a large Parking lot, there is almost no queue only for issuing numbers, the staff are all competent, polite. A little spoils the overall picture (helpers) and insurance agents
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August 12, 2023
Excellent Thanks ❤ everything is available quickly reacted everything inside and photo 3/4 instantly, health certificate, payment cashier, registration waiting time. In one word, full comfort and service for 5 👍
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2
December 30, 2024
There is a huge queue, the staff are working inefficiently, you will lose the whole day at this place.
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July 20, 2023
Eh...I've been there 2 times already, mechanics. The car is normal, a bad dancer ..., just switched to the yellow square, (and turn on the rear stake on the curb). The green color doesn't fade there. Guys, for those who rent fur, learn how to move cleanly without gas, otherwise everyone blames the car, and the car is new. Well, I passed the license 3 times. If you haven't passed, it means it's too early. Seriously, my first and third I learned to drive so well. Of course, if you can drive, then you will pass
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3
January 30, 2024
I went with my son to take the driver's license exam. From 9.30 am, you sit until you are called by your last name until 13.30 h, the second time until 14.45, although there is a reservation for 10.30. . It costs 10 computers, but for some reason 3-4 people are sitting.
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3
November 12, 2022
Introducing the PSC, the first thing that comes to mind is not the most friendly staff, long queues and a lot of problems. I also thought about this PSC, but fortunately I was not quite right. I personally found the staff quite pleasant and responsive, the queues moved quite quickly, which means you won't lose a lot of time there (if you're lucky). Yes, there are disadvantages, for example, the base, it is not very stable, and it is because of it that queues can arise. And there is the most important disadvantage that does not relate to the work of the PSC, this is its location. It is very far away and let's say a taxi from there to the city will cost you a lot of money, especially if we talk about peak hour. But in general, summing up, the PSC is not bad, there is a toilet and a buffet)
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2
August 22, 2023
A great place only inside the building there are intermediaries who, for simple work that you can do yourself, will outrage money with the words I will do it faster in fact, the same thing will happen
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1
February 26, 2023
Good evening)
It would be just great if there were these three things:
1) the service is removed/delivered with accelerated registration for an additional fee.payment;
2) refilled the ink in the printer on the printout of tickets;
3) put a monitor at the entrance to the hall where the operators are sitting. Now the monitors are hanging anywhere but in front of the entrance to the hall.
And one point, purely for the convenience of the rich, is to put up a counter with cool numbers and prices for them.
Otherwise, everything is just great.
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July 23, 2022
Hello. Yes, by chance I went there on Thursday. The impressions were good. A large, spacious, bright room. There are places where you can sit and while away the wait by buying coffee and other drinks, have a snack. Waiting for your turn. Convenient location, large Parking lot. I liked.
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1
May 19, 2023
In principle, if you know how easily everything is done. As for the service itself, if you have friends, you can even jump the electronic queue by hacking (photo below). It's just a shame when the vaunted system is so vulnerable. People are waiting in line, but it turns out if there are friends or relatives, then the system is not for you)))
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1
October 4, 2023
I had to go here on Saturday, because of all the car dealerships, only this one works on Saturdays.
There is a very long queue, I sat for 2 hours, but after handing over the documents, the technical passport was issued quickly, so 4 stars.
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1
July 20, 2023
Everything is fast enough, the staff are competent, polite, and not lazy. There is a huge parking lot, which is very important for a car dealership!
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November 30, 2022
All services are automated, the waiting time for an essay is about 14-20. It took 7-10 minutes to de-register cars. The training of a technical passport with a report (the technical passport has been removed from the register) takes 15-20 minutes. The quality of the work is good.
All services are automated, the waiting time in the queue is about 14-20.the service for removing the car from registration lasted 7-10 minutes. The waiting time for a technical passport with a hole (technical passport with registration) is 15-20 minutes. The quality of the work is good.
See original · Қазақша
September 18, 2023
After receiving the ticket, the wait is only 15-20 minutes. There is a payment immediately via QR.
Of the cons, a little indistinct waiting for documents, numbers for 60-90 minutes, waiting for your last name to be announced.
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May 29, 2023
I changed my license again. Everything was done very quickly, despite the fact that Caspi qr did not work for them and only one cash register worked. The regulars say that this is done specifically so that people pay a commission to the bank... I changed my license in a little over an hour.
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3
July 7, 2023
And despite the fact that the PSC was built by modern standards, people far from working here are not modern, they often cannot answer basic questions. Put things in order with the helpers scurrying everywhere, or arrange for them to take the place of some consultants in the hall.
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November 22, 2023
We stood in line for 1.5 hours for 2 days in a row. Some managers don't know their job. The one who gives out numbers from storage is sitting and having lunch, and there's a queue of 15 people waiting for 40 minutes
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1
December 8, 2022
It works like a well-established mechanism. Competent staff from the reception desk, understand the visitor at a glance, consult and send them exactly to the performer. Employees work quickly and accurately. The only drawback is a bunch of intrusive helpers and a problem with parking on the territory of the car dealership.
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1
May 16, 2023
Like all state institutions. Queues, bureaucracy, help, a lot of time spent....
But, instructors and driving officers are TOP guys.
Special thanks to them for the fact that the guys are being guided on the right path and someone is being driven by the rules and someone by practice.
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1
November 6, 2023
A good idea to solve many problems for motorists, but with a disgusting way to solve it! A very difficult place! A lot of jambs in the work!
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March 28, 2023
It's a mess. We have reissued the car through the Caspian application. We came for ready-made rooms, as a result, we were given a coupon number 4 thousand, 100 people before us, stood for about 3 hours. The question is - why did we, who re-registered online, end up standing in line with those who directly rented and registered cars in the PSC??!!
By the way, Mailin is faster, there is no need to take a tadon, we received SMS about ready-made numbers and almost immediately took it away
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May 13, 2023
I was not long ago in this PSC to replace my driver's license, they told me that the wait was about 1-1.5 hours, but I got mine for about 40 minutes, although a lot of people were done, everything was done promptly, clearly, it will always be so, then only 5 stars for it
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1
November 11, 2023
To the staff: Well done! Organized and with an understanding of their business. But it would be great to think about the topic of "queues"!
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July 9, 2023
The fire is simple! If this is the car dealership in MKR. Sayali, then it's just fire!
In 20 minutes in total (with waiting for issuance, payment of state duty and photographing) I changed my license! It's just a miracle!
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October 11, 2023
The work of the PSC changed , I changed the numbers on the car , did everything on the Internet , paid , arrived and received the numbers within three minutes . But strangely , there were no fewer people …
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November 2, 2023
There is a problem with computer databases, they constantly hang up, from which a large crowd of people is formed. It's unclear if they do it on purpose or if it really freezes
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June 22, 2023
I visit here every few years, and despite the fact that the process of re-registering a car is constantly being modified and simplified (thanks to Kaspi), the hanging base and permanent bazaar vibe are inseparable companions of the special zone
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3
November 2, 2023
Well, what about the last century in this PSC?! The database did not work 10 years ago and does not work . Water drips in during the rain , buckets everywhere ! People are crowding in anticipation....
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September 19, 2023
The work of our special teams is a disaster.... It is unclear why it is impossible to adjust the operation of the servers 1 time so that the databases do not crash all the time. Sometimes it seems that this is done on purpose.
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2
August 9, 2023
Queues, an incompetent information manager, could not answer anything except to issue a ticket to the number. There are no turnstiles, everyone gathers in one pile and then finds out who is the last one. It's a mess.
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April 10, 2023
Eternal traffic jam, it's hard to find a parking space, it's stuffy inside the building, queues, if you go to the car registration, consider the whole day gone. It was possible to build 2, 3 more such special PSCs for such a megalopolis.
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3
October 11, 2024
The toilets should be cleaned
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June 26, 2023
If it weren't for the electronic queue and indoor air conditioners, it would be scary in this heat. There are a lot of people, everyone is trying to legalize their transport in time.
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1
October 5, 2024
Anti bark needs to be there more often
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November 12, 2023
I went to restore my rights quickly and clearly , everything took 15 minutes for everything and the rights are in my pocket .
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May 22, 2023
Everything is very slow, the so-called "legalization" especially aggravates the situation, there is no specific place and a separate "corner" for it, once they started this, they would have already allocated a separate site for it.
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1
August 22, 2023
The worst car dealership in Kazakhstan. The queues are kilometers long, the helpers are standing in packs, the women are chopping. Issue of rooms for 2 hours. I don't advise anyone. Take care of your nerves and time.
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3
April 19, 2023
The service is more or less. There are different situations, sometimes you have to explain 1000 times, sometimes they do everything quickly. 50/50 service
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